At a Glance
- Tasks: Support the Administration Manager in managing Patient Healthcare Advisors and ensuring efficient service delivery.
- Company: Join a supportive healthcare team in Manchester focused on patient care.
- Benefits: Enjoy 5 weeks holiday, NHS discounts, and excellent work-life balance.
- Other info: Inclusive employer with great career development opportunities.
- Why this job: Make a real difference in patient access while developing your management skills.
- Qualifications: Strong communication, prioritisation, and performance management skills required.
The predicted salary is between 30000 - 40000 £ per year.
The Assistant Administration Manager will have the responsibility to support the Administration Manager in the operational management of the Patient Healthcare Advisors that undertake the administrative functions supporting the operational teams. The Assistant Administration Manager will be responsible for maintaining effective working relationships with the team to ensure the sustained delivery of key operational targets and will be responsible for ensuring patients receive timely access to elective services, this includes referral management, appointment booking, procedure scheduling, appointment management and outpatient clinic scheduling. The Assistant Administration Manager will work with Patient Healthcare Advisors to ensure that they deliver a high-quality service ensuring adherence to the Patient Access Policy.
Manage performance of all PHAs and keep their performance efficiencies above 80%. Provide daily updates and reports on performance and monitor agreed actions to ensure delivery. Identify in a timely manner to the Administration Managers any risks to agreed delivery. Support the Administration Manager on external meetings with commissioners where required. Develop and sustain good relationships and work closely with other departments. Provide support to identified projects. To support in the investigation of informal and formal complaints, ensuring learning is disseminated and actioned within the team. Any other duties/responsibilities as delegated by Management Team to support the function and development of the service.
Role Requirements
- Good communication, presentation & interpersonal skills.
- Strong prioritisation skills with the ability to manage competing demands.
- Self-motivated, highly organised, ability to remain focused under pressure.
- Able to influence, inspire, and effectively work with those around you.
- Performance Management skills.
- Ability to identify key performance indicators.
We are an inclusive employer. If you require any adjustments during the recruitment process, we will be more than happy to help.
Benefits
- 5 weeks holiday plus bank holidays, plus an extra day off for your birthday.
- Excellent work-life balance.
- NHS Discount & Support Schemes.
- Employee Assistance Programme.
- Sick pay, enhanced maternity/paternity leave.
- Salary sacrifice schemes (electric car, cycle to work).
- Life insurance (3x salary), healthcare cash plan, charitable giving scheme.
Assistant Admin Manager in Manchester employer: Evergreen Life
As an Assistant Administration Manager in our Manchester office, you will join a supportive and inclusive work culture that prioritises employee well-being and professional growth. With benefits such as generous holiday allowances, NHS discounts, and a strong emphasis on work-life balance, we are committed to fostering an environment where you can thrive while making a meaningful impact on patient care. Our focus on performance management and collaboration ensures that you will have the opportunity to develop your skills and advance your career within a dedicated team.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Admin Manager in Manchester
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Evergreen Life.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Evergreen Life.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Evergreen Life, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Assistant Admin Manager in Manchester
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Evergreen Life.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Evergreen Life.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Evergreen Life. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Evergreen Life. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Evergreen Life
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Evergreen Life’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
