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- Tasks: Support patients by managing calls and ensuring a friendly atmosphere.
- Company: Leading health care organisation in Greater London focused on quality care.
- Benefits: Gain valuable experience in health care and work in a supportive team.
- Why this job: Make a real difference in patient care while developing your skills.
- Qualifications: Strong clerical skills and client-facing experience required.
- Other info: Join a motivated team in a forward-thinking environment.
The predicted salary is between 28800 - 43200 £ per year.
A leading health care organization in Greater London is looking for a Patient Health Care Navigator to provide essential administrative support. The role requires managing inbound and outbound patient calls while ensuring a friendly atmosphere.
Ideal candidates will possess:
- Strong clerical skills
- Client-facing experience
- The ability to work independently within a motivated team
Join a forward-thinking organization committed to delivering high-quality care and enhancing the patient experience.
Patient Care Navigator — Frontline Health Support in London employer: Evergreen Life
Contact Detail:
Evergreen Life Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Care Navigator — Frontline Health Support in London
✨Tip Number 1
Make sure to research the organisation before your interview. Knowing their values and mission can help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Patient Care Navigator, you'll be handling calls and interacting with patients. Role-play with a friend or family member to get comfortable with common scenarios you might face.
✨Tip Number 3
Don’t underestimate the power of networking. Reach out to current or former employees on LinkedIn to gain insights about the company culture and the role. They might even give you tips on how to stand out!
✨Tip Number 4
Apply through our website for a smoother process! We want to see your application, and applying directly can sometimes give you an edge. Plus, it shows you're proactive and keen to join our team.
We think you need these skills to ace Patient Care Navigator — Frontline Health Support in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your clerical skills and client-facing experience. We want to see how your background aligns with the role of a Patient Care Navigator, so don’t be shy about showcasing relevant experiences!
Craft a Friendly Cover Letter: Your cover letter is your chance to show off your personality! Keep it friendly and professional, and explain why you’re excited about joining our team at Frontline Health Support. We love seeing genuine enthusiasm!
Showcase Your Communication Skills: Since the role involves managing patient calls, it’s crucial to demonstrate your communication skills in your application. Use clear and concise language, and maybe even share an example of how you’ve successfully handled client interactions in the past.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications better and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Evergreen Life
✨Know Your Stuff
Before the interview, make sure you understand the role of a Patient Care Navigator. Brush up on your knowledge about patient care processes and the importance of administrative support in healthcare. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your People Skills
Since this role involves managing patient calls, be prepared to demonstrate your client-facing experience. Think of examples where you've successfully handled difficult conversations or provided excellent service. This will highlight your ability to create a friendly atmosphere, which is crucial for the job.
✨Highlight Your Independence
The job requires working independently within a motivated team. Be ready to discuss times when you've taken initiative or worked autonomously. Share specific examples that showcase your organisational skills and how you manage your time effectively.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the tools they use for patient management, or how they measure success in this role. This shows your enthusiasm and helps you determine if the organisation is the right fit for you.
