SaaS Customer Success Manager β€” Retention & Growth (Hybrid) in Sheffield

SaaS Customer Success Manager β€” Retention & Growth (Hybrid) in Sheffield

Sheffield Full-Time 50000 - 65000 Β£ / year (est.) No working from home possible
Everfield

At a Glance

  • Tasks: Own a mid-market portfolio, focusing on customer retention and account growth.
  • Company: Join Everfield, a dynamic company with a collaborative culture.
  • Benefits: Enjoy a hybrid work setup and opportunities for professional growth.
  • Other info: Be part of a growth-focused team that values your contributions.
  • Why this job: Make a real impact by driving product adoption and building trusted relationships.
  • Qualifications: 3+ years in B2B SaaS customer success and strong CRM skills required.

The predicted salary is between 50000 - 65000 Β£ per year.

Everfield is seeking a Customer Success Manager to own a mid-market portfolio, focusing on retention, renewals, and account growth within Motivity-based offerings.

You will drive product adoption, identify upsell opportunities, and build trusted relationships across sales and product teams.

The role requires 3+ years in B2B Saa S customer success or account management, excellent English communication, and strong CRM skills.

Hybrid work setup with a collaborative, growth-focused culture awaits.

#J-18808-Ljbffr

SaaS Customer Success Manager β€” Retention & Growth (Hybrid) in Sheffield employer: Everfield

Everfield is an excellent employer that fosters a collaborative and growth-focused culture, making it an ideal place for a SaaS Customer Success Manager. With a hybrid work setup, employees enjoy flexibility while being part of a team dedicated to driving product adoption and account growth. The company prioritises employee development, offering numerous opportunities for professional growth and the chance to build meaningful relationships across various teams.

Everfield

Contact Details:

Everfield Recruitment Team

We think you need these skills to ace SaaS Customer Success Manager β€” Retention & Growth (Hybrid) in Sheffield

Customer Success Management
B2B SaaS Experience
Account Management
Product Adoption
Upselling
Relationship Building
Communication Skills