At a Glance
- Tasks: Visit customers to diagnose and fix window and door issues with a focus on quality service.
- Company: Join Everest, a well-established home improvements company with a strong customer service ethos.
- Benefits: Enjoy competitive salary, 31 days holiday, health benefits, and employee discounts.
- Other info: Flexible working, recognition schemes, and opportunities for personal growth await you.
- Why this job: Make a real difference in customers' homes while advancing your career in a supportive environment.
- Qualifications: Experience in uPVC installation, excellent communication skills, and a full driving licence required.
The predicted salary is between 30000 - 40000 £ per year.
Are you a Window and Door Engineer looking for a new opportunity within a well-established home improvements company? Here at Everest, we value expertise, accuracy and high-quality customer service, and are seeking an experienced Window and Door engineer to join our growing team. Our Window and Door Engineers are essential to our business, efficiently & effectively assisting our customers with any product and installation related maintenance for installed products covered by our 10-year warranty.
Key Responsibilities:
- Visiting customers' homes to investigate and identify the fault, and take the appropriate action to rectify in line with our warranty and our quality standards
- Demonstrating & explaining correct product care to customers
- Be customer focused and provide a high level of service to every customer
- Completing service calls as scheduled and in a timely manner using our, “Right First Time” approach, helping to reduce any cancelled appointments
- Accurate and timely completion of paperwork and regular updating of the supplied PDA device
You will need:
- Customer Focus, with excellent people and communication skills
- Experience of uPVC installation and maintenance (or relevant qualification)
- Proficient IT Skills including Microsoft Office
- Ability to multitask, organise and rectify issues in a timely manner
- Be able to work on your own initiative in a standalone field-based role
- A willingness to travel as required and show flexibility within the working week
- Full driving licence
What we Offer:
- Competitive salary
- Pension
- 31 days holiday (including Bank Holidays and increasing to 33 days with service within 2 years)
- An additional paid day for your birthday
- Paid time off annually to volunteer
- Comprehensive health & well-being benefits including access to in-house occupational health & well-being resources, discounted gym memberships, employee assistance programme, & mental health resources
- Heavily discounted employee purchase scheme on all Company products
- Group perks & discounts on most major high street retailers including food shopping, days out, cinema, theatre, dining, mobile phones
- Salary sacrifice benefits – enjoy perks such as pension, cycle to work, electric car purchase, and additional annual leave, while potentially reducing your tax and NI contributions
- Access to extensive financial well-being resources including flexible pay and competitive savings & borrowing products
- Employee recognition schemes
If you are a proactive and dedicated Window and Door Engineer looking for the next step in your career, we would love to hear from you. Be a part of our journey and help us shape the future home improvements!
Important Information About Right to Work:
We're delighted that you're considering joining our team. For this role, applications will only be accepted from individuals who already have the right to work in the UK, or who can independently secure this right. This position does not meet the Home Office requirements for employer visa sponsorship. If you're unsure about your eligibility, you can find helpful information on the UK government website Visas and immigration - GOV.UK. Thank you for your understanding.
Our Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Company’s value of Succeed Together we are committed to Equality, Diversity and Inclusion. We recruit the best person for the job regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees.
Locations
Window and Door Engineer in Ossett, Yorkshire employer: Everest
At Everest, we pride ourselves on being an excellent employer, offering a supportive work culture that values expertise and customer service. Our Window and Door Engineers enjoy competitive salaries, generous holiday allowances, and comprehensive health benefits, alongside opportunities for personal and professional growth. With a commitment to employee well-being and recognition, we foster an inclusive environment where every team member can thrive and contribute to our mission of delivering high-quality home improvements.
StudySmarter Expert Advice🤫
We think this is how you could land Window and Door Engineer in Ossett, Yorkshire
✨Tip Number 1
Network like a pro! Reach out to your contacts in the industry and let them know you're on the lookout for a Window and Door Engineer role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Get your hands dirty with some practical experience! If you can, volunteer for local home improvement projects or offer your skills to friends and family. This not only sharpens your skills but also gives you real-life examples to discuss in interviews.
✨Tip Number 3
Prepare for those interviews by brushing up on your customer service skills. Remember, being customer-focused is key in this role, so think of examples where you've gone above and beyond for clients.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining our team at Everest.
We think you need these skills to ace Window and Door Engineer in Ossett, Yorkshire
Some tips for your application 🫡
Show Your Expertise:Make sure to highlight your experience with uPVC installation and maintenance in your application. We want to see how your skills align with our need for accuracy and high-quality service.
Be Customer-Focused:Since customer service is key for us, share examples of how you've provided excellent service in the past. This will show us that you understand the importance of being customer-focused in this role.
Keep It Organised:When filling out your application, keep it neat and organised. We appreciate clear communication, so make sure your paperwork reflects that. A well-structured application can really make you stand out!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss any important updates from our team.
How to prepare for a job interview at Everest
✨Know Your Stuff
Make sure you brush up on your knowledge of uPVC installation and maintenance. Be ready to discuss specific techniques or challenges you've faced in the past. This will show that you’re not just experienced, but also passionate about your work.
✨Customer Service is Key
Since this role heavily focuses on customer interaction, prepare examples of how you've provided excellent service in previous positions. Think about times when you went above and beyond to help a customer, as this will resonate well with the interviewers.
✨Be Ready for Practical Questions
Expect questions that assess your problem-solving skills. They might ask how you would handle a specific fault in a window or door. Practise articulating your thought process clearly, as this will demonstrate your ability to think on your feet.
✨Show Your Organisational Skills
Since you'll be managing service calls and paperwork, highlight your organisational abilities. Share examples of how you’ve successfully managed multiple tasks or projects at once, ensuring everything was completed accurately and on time.
