At a Glance
- Tasks: Lead and organise installation teams, ensuring top-notch customer service and quality installations.
- Company: Join Everest, a leading home improvement company focused on innovation and customer satisfaction.
- Benefits: Enjoy competitive salary, 31 days holiday, company car, and health benefits.
- Other info: Access to employee discounts, volunteer time off, and extensive well-being resources.
- Why this job: Make a real impact in a dynamic environment while developing your leadership skills.
- Qualifications: Experience in home improvement or construction, strong organisational and interpersonal skills required.
The predicted salary is between 30000 - 40000 £ per year.
About Us
At Everest we are a leading home improvement company committed to providing high-quality Windows, Doors, Conservatories and Roof line products and exceptional customer service. Our success is built on innovation, dedication, and a customer-first approach. Join us to make a real impact in an exciting business.
The Role
We are currently seeking a Field Manager to join our team. You will be at the heart of our daily operations, field based, leading and organising our self-employed Installation teams, inspecting works completed. At all times providing first class service to our customers to ensure that installations are completed within agreed timescales and to Anglian's quality standards.
Key Responsibilities
- Deliver an exceptional customer experience, adhering to Anglian standards.
- Monitor 6-7 installation teams to ensure timely and quality installations.
- Provide support to installation teams to develop their skills and performance.
- Handle customer installation queries or issues in a professional and timely manner thus enabling prompt account settlement upon completion of the job.
- Ensure that installations are completed in line with H&S standards.
What We're Looking For
- Knowledge of installation processes and best practices.
- Good On-Site presence; interpersonal skills, comfortable talking to customers.
- Previous experience in a similar role within the home improvement or construction industry.
- Strong organisational abilities with a keen attention to detail.
- Valid driver's licence to travel as required within the region.
Why Join Us?
- Competitive salary
- Pension
- Company Car
- 31 days holiday (including Bank Holidays and increasing to 33 days with service within 2 years).
- An additional paid day for your birthday
- Paid time off annually to volunteer
- Comprehensive health & well-being benefits including access to in-house occupational health & well-being resources, discounted gym memberships, employee assistance programme, & mental health resources.
- Heavily discounted employee purchase scheme on all Company products
- Group perks & discounts on most major high street retailers including food shopping, days out, cinema, theatre, dining, mobile phones
- Salary sacrifice benefits – enjoy perks such as pension, cycle to work, electric car purchase, and additional annual leave, while potentially reducing your tax and NI contributions
- Access to extensive financial well-being resources including flexible pay and competitive savings & borrowing products
- Employee recognition schemes
Take the next step in your career by applying today!
Important Information About Right to Work
We're delighted that you're considering joining our team. For this role, applications will only be accepted from individuals who already have the right to work in the UK, or who can independently secure this right. This position does not meet the Home Office requirements for employer visa sponsorship.
If you're unsure about your eligibility, you can find helpful information on the UK government website Visas and immigration - GOV.UK. Thank you for your understanding.
Our Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Company’s value of Succeed Together we are committed to Equality, Diversity and Inclusion. We recruit the best person for the job regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees.
Field Manager in Newport employer: Everest
At Everest, we pride ourselves on being a leading home improvement company that values innovation and a customer-first approach. As a Field Manager, you will enjoy a competitive salary, generous holiday allowance, and comprehensive health benefits, all within a supportive work culture that encourages personal growth and development. Join us in making a real impact while benefiting from our employee recognition schemes and extensive perks, ensuring a rewarding career in a dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Field Manager in Newport
✨Tip Number 1
Get to know the company inside out! Research Everest's values, products, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to field management and customer service. Think about specific examples from your past experience that demonstrate your skills and how you handle challenges.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your interest in the role can leave a lasting impression and keep you top of mind for the hiring team.
We think you need these skills to ace Field Manager in Newport
Some tips for your application 🫡
Show Your Experience:Make sure to highlight your previous experience in the home improvement or construction industry. We want to see how your background aligns with the role of Field Manager, so don’t hold back on those relevant details!
Tailor Your Application:Take a moment to tailor your application to match our job description. Use keywords from the posting, like 'customer experience' and 'installation teams', to show us you understand what we’re looking for.
Be Professional Yet Personable:When writing your application, strike a balance between professionalism and a friendly tone. We value interpersonal skills, so let your personality shine through while keeping it appropriate!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Everest
✨Know Your Stuff
Make sure you brush up on installation processes and best practices before the interview. Being able to discuss these confidently will show that you understand the role and can lead the installation teams effectively.
✨Show Off Your People Skills
As a Field Manager, you'll be interacting with both installation teams and customers. Prepare examples of how you've successfully handled customer queries or resolved issues in the past. This will demonstrate your interpersonal skills and ability to provide exceptional service.
✨Be Organised
Highlight your organisational abilities during the interview. You might want to share specific strategies you use to monitor multiple teams and ensure timely installations. This will reassure them that you can manage the responsibilities of the role efficiently.
✨Safety First
Familiarise yourself with health and safety standards relevant to the home improvement industry. Be ready to discuss how you would ensure compliance on-site, as this is crucial for the role and shows your commitment to maintaining high standards.
