At a Glance
- Tasks: Lead and shape the Experience, Sales & Trust service line for global impact.
- Company: Join Everest Group, a respected research firm driving transformative experiences.
- Benefits: Senior leadership role with access to global clients and growth opportunities.
- Other info: Collaborative culture focused on trust, meritocracy, and innovation.
- Why this job: Make a real difference in enterprise transformation and client success.
- Qualifications: 15+ years in research or consulting with strong leadership and business development skills.
The predicted salary is between 100000 - 150000 £ per year.
About Everest Group
Everest Group helps business leaders confidently navigate today's market challenges, driving maximised operational and financial performance and transformative experiences. Our deep expertise and tenacious research focused on technology, business processes, and engineering through the lenses of talent, sustainability, and sourcing delivers precise and action-oriented guidance.
Job Overview
Everest Group is seeking an entrepreneurial and market-facing Partner to globally lead its Experience, Sales & Trust (EST) service line. The Partner will be responsible for shaping and executing the service line's growth strategy, research agenda, client impact, and market positioning. The role combines executive leadership, thought leadership, client engagement, business development, and talent development.
The EST service line covers customer experience (CX), sales and marketing, and trust and safety across both services and technologies. While deep expertise in one of these domains is valuable, the successful candidate will primarily be an exceptional business leader capable of building an integrated market vision, developing high-performing teams, and creating measurable client value across the broader service line.
As a member of Everest Group's senior leadership team, the Partner will help drive firm-wide growth, collaborate across practices, and represent Everest Group with senior executives, service providers, technology vendors, investors, and industry influencers.
Key responsibilities
- Define and execute the strategic vision, growth agenda, and market positioning for Everest Group's Experience, Sales & Trust (EST) service line.
- Lead the service line's research, advisory, and commercial priorities, ensuring alignment with Everest Group's overall strategy and growth objectives.
- Serve as a trusted advisor to C-suite executives and senior business leaders on topics related to customer experience, sales and marketing, trust and safety, and related business services and technologies.
- Develop and maintain senior relationships with enterprises, service providers, technology vendors, and investors, driving long-term client value and business growth.
- Represent Everest Group externally as a recognised thought leader through research, executive briefings, conferences, media engagements, and industry events.
- Drive membership growth, advisory revenue, and strategic business development initiatives in partnership with Sales and Marketing teams.
- Identify emerging market trends and opportunities, translating insights into differentiated research, intellectual property, and client solutions.
- Build, mentor, and develop a high-performing global team, fostering a culture of excellence, innovation, collaboration, and accountability.
- Partner with leaders across Everest Group to develop integrated market perspectives and cross-service-line opportunities that enhance client impact.
- Contribute to the firm's overall strategic direction as a senior leader, helping shape Everest Group's growth, culture, and market reputation.
Required skills and experience
- 15+ years of experience in research, consulting, advisory, outsourcing, and technology.
- Domain expertise in at least one Experience, Sale and Trust research coverage area, such as sales and marketing, customer experience, interactive experience, trust and safety, or business process services.
- Proven experience leading large teams, business units, practices, or service lines with significant client and commercial responsibility.
- Demonstrated success building executive-level client relationships and influencing senior stakeholders.
- Strong business development and revenue growth track record in a consultative or advisory environment.
- Exceptional leadership, communication, and strategic thinking capabilities.
- Ability to translate market trends into actionable research, advisory, and growth strategies.
- Experience developing and mentoring high-performing teams and future leaders.
Education
- Bachelor's degree required.
- MBA or other advanced degree preferred.
What we offer
- A senior leadership role in a fast-growing, globally respected research firm.
- The ability to build and grow a market-leading service line within a globally respected research and advisory firm.
- Access to global clients and opportunities to influence enterprise transformation.
- A collaborative culture built on trust, meritocracy, and entrepreneurship.
Partner - Experience, Sales and Trust (EST) employer: Everest Group
Everest Advisors (UK), Ltd. is an exceptional employer that fosters a culture of inclusion and collaboration, making it an ideal place for professionals seeking meaningful careers in finance. With a commitment to employee growth and development, the company offers robust opportunities for advancement while ensuring a supportive work environment in the vibrant city of London. Employees benefit from a strong focus on work-life balance, competitive compensation, and the chance to contribute to impactful projects that drive global economies forward.
StudySmarter Expert Advice🤫
We think this is how you could land Partner - Experience, Sales and Trust (EST)
✨Tip Number 1
Network like a pro! Get out there and connect with industry leaders, attend events, and engage on platforms like LinkedIn. The more people you know, the better your chances of landing that dream role.
✨Tip Number 2
Show off your expertise! Create content that showcases your knowledge in customer experience, sales, and trust. Whether it's articles, videos, or speaking at events, let your voice be heard and position yourself as a thought leader.
✨Tip Number 3
Be proactive in your job search! Don’t just wait for roles to be advertised. Reach out directly to companies you admire, like Everest Group, and express your interest. You never know what opportunities might arise!
✨Tip Number 4
Utilise our website to apply! We’ve got loads of resources to help you prepare for interviews and understand what we’re looking for. Make sure you check it out and put your best foot forward when applying.
We think you need these skills to ace Partner - Experience, Sales and Trust (EST)
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Partner role. Highlight your experience in customer experience, sales, and trust, and show us how your skills align with our needs at Everest Group.
Showcase Your Leadership Skills:We want to see your leadership journey! Share examples of how you've built and mentored teams, and how you've influenced senior stakeholders. This is key for a role like this.
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language and avoid jargon. We appreciate directness and clarity, so make your points stand out!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at Everest Group
✨Know Your Stuff
Make sure you dive deep into Everest Group's services, especially the Experience, Sales & Trust (EST) service line. Familiarise yourself with their research focus and how they help businesses navigate market challenges. This will show your genuine interest and understanding of the role.
✨Showcase Your Leadership Skills
Prepare to discuss your experience in leading teams and driving business growth. Think of specific examples where you've influenced senior stakeholders or developed high-performing teams. This is crucial for a Partner role, so be ready to impress with your leadership stories.
✨Be a Thought Leader
Since the role involves representing Everest Group as a thought leader, think about how you can contribute to industry discussions. Prepare insights on emerging market trends and how they relate to customer experience and sales. This will demonstrate your strategic thinking and market awareness.
✨Build Relationships
Highlight your ability to develop and maintain senior relationships. Be prepared to discuss how you've built trust with clients and partners in the past. This is key for driving long-term client value, so share your strategies for relationship management.
