People Services Specialist in London

About Everest: Everest is a global leader in risk management, rooted in a rich, 50+ year heritage of enabling businesses to survive and thrive, and economies to function and flourish. We are underwriters of risk, growth, progress and opportunity. We are a global team focused on disciplined capital allocation and long-term value creation for all stakeholders, who care deeply about our impact on communities and the wider world.

Why Join Our People Services Team? This is a fantastic opportunity to join a high-performing, global HR function at Everest. You'll be based in London as a member of a dynamic and collaborative Global People Services team, working closely with colleagues across the wider HR organisation in the US, Singapore, Zurich and other global locations. You'll gain exposure to the full spectrum of Human Resources, partnering with Centres of Excellence including Talent Acquisition, Compensation & Benefits, Talent Management, Global Mobility, Payroll, Employee Relations and HR Compliance.

This role offers international exposure and the chance to build relationships across a truly global business. Working within a fast-paced and busy environment, you'll be involved in a wide range of employee lifecycle activities, supporting both employees and HR stakeholders while contributing to continuous improvement initiatives. It's an ideal opportunity for someone who is highly organised, process-driven and detail-oriented, yet confident using their initiative, solving problems and building strong relationships. Most importantly, you'll be joining a friendly, supportive team that enjoys working together and celebrates success along the way.

What We're Looking For: You'll thrive in this role if you enjoy variety, can manage multiple priorities simultaneously, and take pride in delivering excellent service. You'll be someone who brings energy, curiosity and a positive attitude, enjoys collaborating with colleagues across different cultures and time zones, and is excited by the opportunity to develop a broad understanding of global HR operations. This is a fantastic platform for someone looking to grow a long-term career in Human Resources while gaining exposure to a world-class HR function.

Position Summary: The Tier 1 People Services Specialist serves as the first point of contact for candidates, employees, and our internal HR teams, providing high-quality support across key moments in the employment lifecycle. This includes hiring, onboarding, employee data management, compliance and offboarding processes. The role is essential to delivering a seamless and efficient employee experience, ensuring compliance, data accuracy, and timely communication.

Key Responsibilities:

• Perform and process employee lifecycle transactions, including new hires, transfers, promotions, and terminations.
• Coordinate and schedule interviews between candidates and hiring managers.
• Initiate and follow up on background checks, ensuring compliance with internal and legal standards.
• Facilitate onboarding processes, including paperwork and systems access.
• Draft and send employment-related letters (e.g., offers, transfers, probations, salary increases, terminations).
• Support offboarding, including equipment retrieval and final documentation.
• Send out emails to line managers regarding approved and regulated roles, confirming which roles are regulated, which employees and ensuring all new (or transferring employees) have the appropriate information to meet their regulatory obligations and are fully aware of the process to track continued compliance.
• Monitor the collection of data, forms and training records, prompting action where necessary, whilst maintaining accurate registers and workday profiles.
• Manage annual declarations, registers ongoing updates.
• Track probationary periods and ensure timely follow-up with managers.
• Respond to employee and candidate inquiries, maintaining professionalism and confidentiality.
• Monitor employee compliance training and certification records.
• Maintain accurate HR documentation and support general HR operations as needed.
• Process employee data and job changes in Workday.

Key Interactions:

• New Hires
• Employees and Managers
• HR Technology (Workday Operations)
• HR Centers of Excellence (TA, Global Mobility, Benefits, Comp, Payroll, Talent Management, HR Compliance, Employee Relations)
• HR Business Partners
• Compliance
• IT – Regional Support
• Background Check Vendor
• Corporate Services

Preferred Qualifications & Experience:

• Experience in Human Resources or related function
• Proficiency in Microsoft Office (Excel, Outlook, Word)
• Experience with Workday or similar HCM platform

Skills & Competencies:

• Highly organised and detail-oriented
• Strong ability to prioritise tasks and manage multiple deadlines
• Excellent customer service and interpersonal communication skills
• Proactive problem solver who identifies and implements improvements
• Maintains discretion with confidential and sensitive information
• Collaborative team player in a fast-paced environment
• Adaptable to shifting priorities and organisational changes

At Everest we are dedicated to building an inclusive and authentic workplace. So, if you are excited about this role but your past experience doesn’t align perfectly with every element in the job description, we still encourage you to apply. You may be just the right candidate for this or other roles. Please let us know if you need any accommodations throughout the application or interview process.

Our Culture: At Everest, our purpose is to provide the world with protection. We help clients and businesses thrive, fuel global economies, and create sustainable value for our colleagues, shareholders and the communities that we serve. We also pride ourselves on having a unique and inclusive culture which is driven by a unified set of values and behaviours.

Our Values are the guiding principles that inform our decisions, actions and behaviours. They are an expression of our culture and an integral part of how we work: Talent. Thoughtful assumption of risk. Execution. Efficiency. Humility. Leadership. Collaboration. Inclusion and Belonging.

Our Colleague Behaviours define how we operate and interact with each other no matter our location, level or function: Respect everyone. Pursue better. Lead by example. Own our outcomes. Win together. All colleagues are held accountable to upholding and supporting our values and behaviours across the company. This includes day to day interactions with fellow colleagues, and the global communities we serve.