At a Glance
- Tasks: Lead and shape the Experience, Sales & Trust service line with strategic vision and client engagement.
- Company: Join a globally respected research firm known for its deep expertise and innovative culture.
- Benefits: Senior leadership role with access to global clients and opportunities for enterprise transformation.
- Other info: Collaborative culture focused on trust, meritocracy, and entrepreneurship.
- Why this job: Make a real impact by driving growth and innovation in a fast-paced environment.
- Qualifications: 15+ years in research or consulting with strong leadership and business development skills.
The predicted salary is between 120000 - 150000 £ per year.
About Everest Group
Confident decisions driven by deep expertise and tenacious research. Everest Group helps business leaders confidently navigate today’s market challenges, driving maximised operational and financial performance and transformative experiences. Our deep expertise and tenacious research focused on technology, business processes, and engineering through the lenses of talent, sustainability, and sourcing delivers precise and action-oriented guidance. For more information, visit www.everestgrp.com.
Job Overview
Everest Group is seeking an entrepreneurial and market-facing Partner to globally lead its Experience, Sales & Trust (EST) service line. The Partner will be responsible for shaping and executing the service line’s growth strategy, research agenda, client impact, and market positioning. The role combines executive leadership, thought leadership, client engagement, business development, and talent development.
The EST service line covers customer experience (CX), sales and marketing, and trust and safety across both services and technologies. While deep expertise in one of these domains is valuable, the successful candidate will primarily be an exceptional business leader capable of building an integrated market vision, developing high-performing teams, and creating measurable client value across the broader service line.
As a member of Everest Group’s senior leadership team, the Partner will help drive firm-wide growth, collaborate across practices, and represent Everest Group with senior executives, service providers, technology vendors, investors, and industry influencers.
Key responsibilities
- Define and execute the strategic vision, growth agenda, and market positioning for Everest Group's Experience, Sales & Trust (EST) service line.
- Lead the service line's research, advisory, and commercial priorities, ensuring alignment with Everest Group's overall strategy and growth objectives.
- Serve as a trusted advisor to C-suite executives and senior business leaders on topics related to customer experience, sales and marketing, trust and safety, and related business services and technologies.
- Develop and maintain senior relationships with enterprises, service providers, technology vendors, and investors, driving long-term client value and business growth.
- Represent Everest Group externally as a recognised thought leader through research, executive briefings, conferences, media engagements, and industry events.
- Drive membership growth, advisory revenue, and strategic business development initiatives in partnership with Sales and Marketing teams.
- Identify emerging market trends and opportunities, translating insights into differentiated research, intellectual property, and client solutions.
- Build, mentor, and develop a high-performing global team, fostering a culture of excellence, innovation, collaboration, and accountability.
- Partner with leaders across Everest Group to develop integrated market perspectives and cross-service-line opportunities that enhance client impact.
- Contribute to the firm's overall strategic direction as a senior leader, helping shape Everest Group's growth, culture, and market reputation.
Required skills and experience
- 15+ years of experience in research, consulting, advisory, outsourcing, and technology.
- Domain expertise in at least one Experience, Sale and Trust research coverage area, such as sales and marketing, customer experience, interactive experience, customer experience, trust and safety, or business process services.
- Proven experience leading large teams, business units, practices, or service lines with significant client and commercial responsibility.
- Demonstrated success building executive-level client relationships and influencing senior stakeholders.
- Strong business development and revenue growth track record in a consultative or advisory environment.
- Exceptional leadership, communication, and strategic thinking capabilities.
- Ability to translate market trends into actionable research, advisory, and growth strategies.
- Experience developing and mentoring high-performing teams and future leaders.
Education
- Bachelor’s degree required.
- MBA or other advanced degree preferred.
What we offer
- A senior leadership role in a fast-growing, globally respected research firm.
- The ability to build and grow a market-leading service line within a globally respected research and advisory firm.
- Access to global clients and opportunities to influence enterprise transformation.
- A collaborative culture built on trust, meritocracy, and entrepreneurship.
Partner - Experience, Sales and Trust (EST) in Bolton employer: Everest Group
Everest Group is an exceptional employer, offering a senior leadership role that empowers you to shape and grow the Experience, Sales & Trust service line within a globally respected research firm. With a collaborative culture rooted in trust and entrepreneurship, employees benefit from access to global clients, opportunities for impactful influence, and a commitment to professional development and mentorship. Join us to drive transformative experiences and make a meaningful impact in a fast-paced, innovative environment.
StudySmarter Expert Advice🤫
We think this is how you could land Partner - Experience, Sales and Trust (EST) in Bolton
✨Get Involved in Industry Events
Jumping into industry events or leadership conferences can really help boost your visibility. Not only will you meet potential employers, but you’ll also get the chance to connect with other leaders in corporate management. Look for local or even virtual events that focus on leadership—every connection counts!
✨Engage in Professional Networks
Join professional management associations relevant to your career goals. These networks often host workshops, panels, and networking events that can put you in front of hiring managers. Plus, they can give you the scoop on upcoming roles, such as the full-time positions with companies like Everest Group.
✨Showcase Your Leadership Skills
When reaching out to potential employers, particularly for leadership roles, demonstrate your leadership capabilities with real examples. Share stories from your previous positions that illustrate how you handled challenges and drove results. This will help you stand out when you apply to places like Everest Group.
✨Tailor Your LinkedIn Presence
Ensure your LinkedIn profile is specifically tailored to corporate leadership. Highlight achievements, showcase relevant content and engage with posts in management groups. This not only builds your credibility but keeps you on the radar of companies looking for candidates like you as they post full-time opportunities.
We think you need these skills to ace Partner - Experience, Sales and Trust (EST) in Bolton
Some tips for your application 🫡
Show Us Your Leadership Skills:In the corporate leadership and management field, it's essential to highlight your leadership experience. Use your CV to flesh out examples of how you've led teams to success or managed significant projects. We want to see specific instances where your actions made a tangible difference in your previous roles!
Quantify Your Achievements:Numbers talk, especially in management! When detailing your achievements in your CV or cover letter, don’t just say you improved team performance. Instead, say you boosted productivity by 30% over six months through effective strategy implementation. This makes your application pop and shows us what you can bring to Everest Group.
Craft a Compelling Cover Letter:Your cover letter is your chance to narrate your professional journey. We’re looking for motivation and a clear understanding of what corporate leadership means to you. Dive into your aspirations and how they align with the values and vision of Everest Group. Make it personal – we want to get to know you!
Tailor Your CV for Management Roles:Ensure your CV reflects the management skills that are essential for this role. Focus on competencies like strategic planning, team building, and problem-solving. Use a clean layout, and don’t forget to align your experiences with those keywords mentioned in the job listing. This will help you stand out from the crowd!
How to prepare for a job interview at Everest Group
✨Showcase Your Leadership Style
You’ll want to thoroughly convey your unique approach to leadership. During the interview with Everest Group, be ready to share real-life examples of how you've inspired and motivated teams in the past. Think about specific achievements that illustrate your strategic thinking and your ability to drive results.
✨Brush Up on Management Theories
Expect some technical questions related to management theories and practices. Brush up on concepts like transformational leadership, servant leadership, or situational leadership. Be prepared to discuss how you would apply these theories to the role at Everest Group, especially in the specific context of the challenges they’re currently facing.
✨Craft Your Vision for the Company
Since this is a full-time leadership role, spending time thinking about your vision for Everest Group could really set you apart. Consider potential strategies for growth and how you would lead teams towards achieving them. This shows not just enthusiasm, but also strategic foresight that they’ll likely be looking for in a candidate.
✨Emphasise Team Dynamics and Culture
In corporate leadership, team dynamics and organisational culture are everything. Be ready to discuss how you've fostered a positive work environment in previous roles. Bring up examples of how you've managed diverse teams effectively—this will resonate well at Everest Group as they’re likely seeking a candidate who can enhance their workplace culture.
