Key Account Manager - Commercial - EV Charging - Hybrid - London Based - £40k-£60k (benefits & bonus)

Location: London, UK (Flexible working available)

Company Overview:

My key client, an EV Charging company at the forefront of innovation and growth is hiring a seasoned Key Account Manager.

Role Overview:

As a Key Account Manager, you will be entrusted with the responsibility of nurturing and expanding key house accounts. Serving as the primary point of contact post-sales, you will collaborate closely with clients and internal departments to maximise account potential, enhance client satisfaction, and drive sustainable growth.

Key Responsibilities:

• Develop and maintain strong relationships with key stakeholders within assigned accounts, including senior leaders, decision-makers, and influencers.
• Act as the primary liaison between the company and key accounts, ensuring effective communication, problem resolution, and overall satisfaction.
• Understand the commercial objectives and challenges of each account, and develop tailored strategies to drive revenue growth and meet/exceed sales targets.
• Utilise commercial acumen to identify opportunities for upselling, cross-selling, and expanding the company's product/service offerings within key accounts.
• Collaborate with internal teams such as sales, marketing, product development, and customer support to ensure seamless delivery of solutions and services to key accounts.
• Conduct regular business reviews with key stakeholders to review performance, address concerns, and identify areas for improvement or expansion.
• Prepare and deliver engaging presentations to key stakeholders, showcasing the value proposition of the company's offerings and demonstrating how they address the specific needs of each account.
• Monitor market trends, competitor activities, and industry developments to identify potential threats and opportunities for the company within key accounts.
• Negotiate contracts, pricing, and terms with key accounts, ensuring alignment with company objectives and policies.
• Keep accurate records of account interactions, sales activities, and revenue forecasts using CRM software.

Requirements:

• Minimum 3 years of key account management experience.
• EV Charging / Similar industry experience.
• Proven track record of success in key account management, with a focus on working with large stakeholders and senior leaders.
• Strong commercial experience, with the ability to understand complex business environments and identify opportunities for growth.
• Excellent communication and presentation skills, with the ability to articulate complex ideas clearly and persuasively to diverse audiences.
• Demonstrated ability to build and maintain relationships at all levels of an organisation.
• Strategic thinking and problem-solving skills, with the ability to develop and execute effective account plans.
• Results-oriented mindset with a focus on achieving and exceeding sales targets.
• Proficiency in Microsoft Office suite and CRM software.

Benefits:

• London-based office with flexible work arrangements.
• Competitive salary.
• Comprehensive benefits package including pension and health cash plan.
• 30 days annual holiday allowance inclusive of statutory holidays.
• Non-contractual bonus incentive.
• Remote working/work at home options are available for this role.