At a Glance
- Tasks: Manage relationships with bus and fleet clients, ensuring satisfaction and growth.
- Company: Leading EV charging company focused on sustainable transport solutions.
- Benefits: Remote work flexibility, competitive salary, and opportunities for professional development.
- Why this job: Join a dynamic team making a real impact in the EV charging industry.
- Qualifications: Experience in account management and strong communication skills required.
- Other info: Opportunity to travel across the UK and engage with key industry players.
The predicted salary is between 40000 - 50000 £ per year.
The Account Manager's primary relationship owner for existing bus and fleet clients across the United Kingdom. This is a client-facing, commercially focused role centred on protecting and growing established accounts, ensuring clients receive consistent value from our charging infrastructure, and coordinating internally to keep uptime commitments on track.
- Account & Relationship Management
- Serve as the primary day-to-day contact for existing bus operator and fleet clients across the UK.
- Own account health - proactively managing satisfaction, identifying risks, and escalating concerns early.
- Conduct regular account reviews and service check-ins, ensuring clients feel genuinely supported.
- Manage contract renewals and negotiate extensions in line with commercial objectives.
- Identify and develop upsell and expansion opportunities within existing accounts including additional hardware, Operation & Maintenance contracts, remote monitoring packages, and depot upgrades.
- Maintain an accurate account pipeline and track revenue forecasts within CRM.
- Feed client intelligence and market feedback into the wider commercial and product teams.
- Work closely with Service Delivery, Technical, and Commissioning teams to ensure client commitments and SLAs are met.
- Maintain accurate, up-to-date records of client activity, account status, risks, and opportunities in CRM.
- Contribute to client-facing reporting on asset performance, uptime, and SLA compliance.
- Provide regular internal updates on account status and market conditions.
- High client retention across the existing UK account base.
- Revenue growth through structured upsell activity within existing accounts.
- Accurate and up-to-date account records maintained in CRM at all times.
- Strong client satisfaction evidenced through account reviews and direct feedback.
Proven track record in account management, customer success, or a client-facing commercial role, ideally within transport, fleet, infrastructure, or a related technical sector. Ability to engage credibly with depot managers, fleet directors, and transport authorities. Comfortable holding technical conversations around EV charging hardware, uptime performance, and infrastructure reliability, you don't need to be an engineer, but you need to hold your own. Willingness and ability to travel across the UK for client meetings and site visits. Background in commercial, operational, or technical account management (transport, energy, or industrial sectors preferred). Valid UK driver's licence. Existing relationships within the UK bus, coach, or public transport sector.
Account Manager - EV Charging - UK - (Bus & Fleet) - (Remote / Depot-Based as required) in City of London employer: EVEREC
Contact Detail:
EVEREC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager - EV Charging - UK - (Bus & Fleet) - (Remote / Depot-Based as required) in City of London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the transport and fleet sectors. Attend industry events, join relevant online forums, and don’t be shy about reaching out on LinkedIn. The more connections you make, the better your chances of landing that Account Manager role.
✨Tip Number 2
Show off your knowledge! When you get the chance to chat with potential employers, make sure to discuss your understanding of EV charging infrastructure and how it impacts client satisfaction. This will demonstrate your expertise and passion for the role, making you stand out from the crowd.
✨Tip Number 3
Prepare for those interviews! Research the company and its clients thoroughly. Be ready to discuss how you can help maintain account health and drive revenue growth. Tailor your answers to show how your experience aligns with their needs, especially in managing existing accounts.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing candidates who are genuinely interested in joining us. Plus, it’s a great way to ensure your application gets the attention it deserves. Let’s get you on board!
We think you need these skills to ace Account Manager - EV Charging - UK - (Bus & Fleet) - (Remote / Depot-Based as required) in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Account Manager. Highlight your experience in account management, especially within transport or fleet sectors. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about EV charging and how you can contribute to our team. Be genuine and let your personality come through.
Showcase Your Achievements: When detailing your past roles, focus on specific achievements that demonstrate your ability to manage accounts and drive growth. Numbers and results speak volumes, so don’t hold back!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at EVEREC
✨Know Your Clients
Before the interview, research the company’s existing bus and fleet clients. Understand their needs and challenges in the EV charging space. This will help you demonstrate your ability to manage relationships effectively and show that you’re genuinely interested in providing value.
✨Showcase Your Commercial Acumen
Be prepared to discuss how you've successfully identified upsell opportunities in previous roles. Bring examples of how you’ve grown accounts or improved client satisfaction. This will highlight your commercial focus and ability to drive revenue growth.
✨Technical Comfort is Key
Brush up on your knowledge of EV charging hardware and infrastructure reliability. You don’t need to be an engineer, but being able to hold a technical conversation will impress your interviewers and show that you can engage credibly with depot managers and fleet directors.
✨Demonstrate Proactive Account Management
Prepare to discuss your approach to managing account health. Share specific strategies you’ve used to proactively identify risks and escalate concerns. This will illustrate your commitment to client satisfaction and your ability to maintain strong relationships.