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For Companies At a Glance
- Tasks: Manage relationships with bus and fleet clients, ensuring satisfaction and growth.
- Company: Leading EV charging company focused on sustainable transport solutions.
- Benefits: Remote work flexibility, competitive salary, and opportunities for professional development.
- Why this job: Join a dynamic team making a real impact in the EV charging industry.
- Qualifications: Experience in account management and strong communication skills required.
- Other info: Opportunity to travel across the UK and engage with key industry players.
The predicted salary is between 40000 - 50000 £ per year.
The Account Manager's primary relationship owner for existing bus and fleet clients across the United Kingdom. This is a client-facing, commercially focused role centred on protecting and growing established accounts, ensuring clients receive consistent value from our charging infrastructure, and coordinating internally to keep uptime commitments on track.
- Account & Relationship Management
- Serve as the primary day-to-day contact for existing bus operator and fleet clients across the UK.
- Own account health - proactively managing satisfaction, identifying risks, and escalating concerns early.
- Conduct regular account reviews and service check-ins, ensuring clients feel genuinely supported.
- Manage contract renewals and negotiate extensions in line with commercial objectives.
- Identify and develop upsell and expansion opportunities within existing accounts including additional hardware, Operation & Maintenance contracts, remote monitoring packages, and depot upgrades.
- Maintain an accurate account pipeline and track revenue forecasts within CRM.
- Feed client intelligence and market feedback into the wider commercial and product teams.
- Work closely with Service Delivery, Technical, and Commissioning teams to ensure client commitments and SLAs are met.
- Maintain accurate, up-to-date records of client activity, account status, risks, and opportunities in CRM.
- Contribute to client-facing reporting on asset performance, uptime, and SLA compliance.
- Provide regular internal updates on account status and market conditions.
Proven track record in account management, customer success, or a client-facing commercial role, ideally within transport, fleet, infrastructure, or a related technical sector. Ability to engage credibly with depot managers, fleet directors, and transport authorities. Comfortable holding technical conversations around EV charging hardware, uptime performance, and infrastructure reliability, you don't need to be an engineer, but you need to hold your own. Willingness and ability to travel across the UK for client meetings and site visits. Background in commercial, operational, or technical account management (transport, energy, or industrial sectors preferred). Valid UK driver's licence. Existing relationships within the UK bus, coach, or public transport sector.
Performance Expectations
- High client retention across the existing UK account base.
- Revenue growth through structured upsell activity within existing accounts.
- Accurate and up-to-date account records maintained in CRM at all times.
- Strong client satisfaction evidenced through account reviews and direct feedback.
Account Manager - EV Charging - UK - (Bus & Fleet) - (Remote / Depot-Based as required) in Altrincham employer: EVEREC
Contact Detail:
EVEREC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager - EV Charging - UK - (Bus & Fleet) - (Remote / Depot-Based as required) in Altrincham
✨Tip Number 1
Network like a pro! Get out there and connect with people in the transport and fleet sectors. Attend industry events, join relevant online forums, and don’t be shy about reaching out on LinkedIn. The more connections you make, the better your chances of landing that Account Manager role.
✨Tip Number 2
Show off your knowledge! When you get the chance to chat with potential employers, make sure to highlight your understanding of EV charging infrastructure and client management. Share examples of how you've successfully managed accounts or improved client satisfaction in the past.
✨Tip Number 3
Be proactive! If you see a company you’re interested in, don’t wait for them to post a job. Reach out directly and express your interest in working with them. Tailor your message to show how your skills align with their needs, especially in account management and commercial growth.
✨Tip Number 4
Keep your CRM game strong! Familiarise yourself with CRM tools and be ready to discuss how you’ve used them to track account health and manage client relationships. This will show potential employers that you’re organised and ready to hit the ground running.
We think you need these skills to ace Account Manager - EV Charging - UK - (Bus & Fleet) - (Remote / Depot-Based as required) in Altrincham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Account Manager. Highlight your experience in account management, especially within transport or fleet sectors. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about EV charging and how you can contribute to our team. Be genuine and let your personality come through.
Showcase Your Client Management Skills: In your application, give examples of how you've successfully managed client relationships in the past. We love seeing real-life scenarios where you've turned challenges into opportunities!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at EVEREC
✨Know Your Clients
Before the interview, research the company’s existing bus and fleet clients. Understand their needs and challenges in the EV charging space. This will help you demonstrate your ability to manage relationships effectively and show that you’re genuinely interested in providing value.
✨Showcase Your Commercial Acumen
Be prepared to discuss how you've successfully identified upsell opportunities in previous roles. Use specific examples to illustrate your commercial growth strategies and how they align with the objectives of the role. This will highlight your understanding of account management and revenue generation.
✨Technical Comfort is Key
Brush up on your knowledge of EV charging hardware and infrastructure reliability. While you don’t need to be an engineer, being able to hold a technical conversation will set you apart. Prepare to discuss how you would approach technical issues and ensure uptime commitments are met.
✨Demonstrate Proactive Account Management
Think of examples where you’ve proactively managed client satisfaction and escalated concerns early. Discuss how you conduct account reviews and service check-ins to keep clients feeling supported. This shows that you’re not just reactive but also proactive in maintaining account health.