Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Drive long-term value for clients and foster strong relationships in the construction tech industry.
- Company: Join Evercam, a leading tech company transforming the construction landscape.
- Benefits: Enjoy a competitive salary, health benefits, and flexible working options.
- Why this job: Be a strategic partner and make a real impact on client success and growth.
- Qualifications: 3-5 years in Key Account Management or Customer Success, preferably in B2B SaaS.
- Other info: Dynamic role with opportunities for mentorship and career advancement.
The predicted salary is between 36000 - 60000 £ per year.
London, United Kingdom | Posted on 05/12/2025
Evercam unifies fixed cameras, drones, and 360° into a single platform to improve construction productivity, team collaboration, and visibility.
We are built for the most complex projects in the world, helping builders to run safer, more productive, and more profitable.
Job Description
Job Summary
As a Key Account Manager at Evercam, you will be the strategic partner for our most valued clients. Your primary responsibility is to drive long-term value by deeply understanding customer outcomes, fostering multi-level relationships, and ensuring the successful adoption and growth of our solutions. You will orchestrate cross-functional teams to deliver a seamless customer experience, turning insights into action and cementing Evercam\’s position as an indispensable technology partner in the construction industry.
Key Responsibilities
Strategic Account Planning & Execution
Develop and execute comprehensive account plans, creating measurable goals for each client that align with company KPIs.
Facilitate quarterly cross-functional planning sessions to establish clear actions and ensure team alignment on account strategy.
Consistently use customer data (adoption, usage, support) to shape engagement strategy, highlighting trends and opportunities to influence decisions.
Frame discussions around customer outcomes, ROI, and next-step commitments, demonstrating the ability to move conversations from operational to strategic.
Share plans transparently and provide structured updates to all stakeholders to ensure alignment and consistent progress.
Customer Relationship & Value Management
Build and maintain multi-threaded relationships across all client levels, from the executive suite to the daily working team.
Act as a trusted advisor, becoming proactively invited into customers\’ strategic discussions and planning cycles.
Ensure account resilience by building relationships that are not dependent on a single champion.
Partner with Customer Success (CS) and the client to align on value realisation and identify opportunities for next-phase growth.
Align the engagement cadence with account maturity (e.g., executive reviews quarterly, tactical sessions monthly).
Cross-Functional Collaboration & Customer Advocacy
Partner with the CS team on joint account plans that include adoption, health, and renewal metrics.
Review account health regularly with CS to ensure proactive engagement before customer risks escalate.
Collate customer feedback across accounts into clear themes and regularly present these insights to Product, CS, and Leadership to shape priorities.
Represent the customer\’s voice in internal marketing discussions and contribute to external-facing materials (case studies, blog inputs, webinars).
Operational Excellence & Team Leadership
Ensure all CRM data is always accurate and current, modelling good discipline in timely updates and consistent forecasting.
Proactively use governance tools and processes (e.g., hygiene dashboards) to maintain account health.
Surface recurring process gaps within the Sales/CS workflow and propose practical fixes for resolution.
Actively mentor peers on account strategy, document repeatable best practices, and support the onboarding of new hires.
Requirements
Qualifications & Skills
Minimum 3-5 years’ experience in Key Account Management, Customer Success, or a strategic sales role, preferably within construction technology or B2B SaaS.
Bachelor’s degree in Business, Marketing, Communications, or a related field (preferred).
A proven track record of meeting or exceeding retention and expansion targets within a portfolio of accounts.
Strong ability to build and maintain C-level relationships and navigate complex organisations.
Excellent communication and interpersonal skills, with the ability to present complex technical information clearly and persuasively.
Data-driven mindset with proficiency in using CRM systems to manage and forecast accurately.
Self-motivated with exceptional organizational and time-management skills.
A natural collaborator who can work independently while contributing to a team environment.
Must be able to obtain relevant security clearances in the UK.
#J-18808-Ljbffr
Key Account Manager - UK employer: Evercam
Contact Detail:
Evercam Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Account Manager - UK
✨Tip Number 1
Network like a pro! Get out there and connect with people in the construction tech space. Attend industry events, join relevant online forums, and don’t be shy about reaching out on LinkedIn. The more connections you make, the better your chances of landing that Key Account Manager role.
✨Tip Number 2
Show off your expertise! When you get the chance to chat with potential employers, share insights from your past experiences. Talk about how you've driven customer success and built strong relationships. This will help them see you as a strategic partner they can trust.
✨Tip Number 3
Prepare for those interviews! Research Evercam and understand their solutions inside out. Be ready to discuss how you can help them achieve their goals and improve customer outcomes. Tailor your answers to show you’re the perfect fit for their team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the team. So, get your application in and let’s make it happen!
We think you need these skills to ace Key Account Manager - UK
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Key Account Manager role. Highlight your experience in account management and how it aligns with the responsibilities mentioned in the job description. We want to see how you can drive long-term value for our clients!
Showcase Your Achievements: Don’t just list your duties; share specific examples of how you've met or exceeded targets in previous roles. Use data to back up your claims, as we love a data-driven mindset! This will help us see your potential impact on our team.
Be Personable: Remember, we’re looking for someone who can build strong relationships. Use your application to convey your communication style and interpersonal skills. A friendly tone can go a long way in making your application stand out!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Evercam
✨Know Your Accounts Inside Out
Before the interview, dive deep into the accounts you’ll be managing. Understand their business models, challenges, and how Evercam's solutions can drive value for them. This will help you speak confidently about how you can foster those multi-level relationships and ensure successful adoption.
✨Showcase Your Strategic Thinking
Prepare to discuss your approach to strategic account planning. Bring examples of how you've developed comprehensive account plans in the past, including measurable goals that align with company KPIs. This will demonstrate your ability to turn insights into action and move conversations from operational to strategic.
✨Highlight Your Relationship-Building Skills
Be ready to share specific instances where you've built strong relationships across various client levels. Discuss how you’ve acted as a trusted advisor and navigated complex organisations. This is crucial for showing that you can maintain resilience in accounts and not rely on a single champion.
✨Emphasise Data-Driven Decision Making
Since the role requires a data-driven mindset, come prepared with examples of how you've used customer data to shape engagement strategies. Talk about your experience with CRM systems and how you’ve leveraged data to forecast accurately and manage account health effectively.
