At a Glance
- Tasks: Lead and scale a global Travel Risk Management business, driving revenue growth and operational excellence.
- Company: Join Everbridge, a leader in critical event management technology.
- Benefits: Remote work, competitive salary, and opportunities for professional development.
- Other info: Be part of a mission-driven company empowering resilience globally.
- Why this job: Make a real impact in a fast-paced environment while leading innovative teams.
- Qualifications: Proven leadership in Travel Risk Management with P&L accountability.
The predicted salary is between 100000 - 150000 £ per year.
Everbridge is seeking a strategic, operationally focused Vice President, Travel Risk Management (TRM) to lead and scale our global TRM business. This commercial leadership role will be responsible for scaling our high-growth TRM business, with accountability for full P&L ownership across commercial growth, operational performance, customer outcomes, and cross-functional team leadership. This is a remote/home-based role to be based anywhere in the UK.
The VP, TRM will lead a globally distributed organisation spanning commercial, operational, and customer-facing functions, ensuring alignment between business strategy, product & service delivery, revenue growth, and operational execution. This leader will be responsible for driving scalable operational excellence, developing high-performing teams, expanding market presence, and delivering strong business performance across the TRM portfolio.
The ideal candidate brings a combination of deep Travel Risk Management industry expertise, operational leadership experience, commercial & sales acumen, and the ability to lead complex global teams in a fast-paced SaaS and services environment. They will also demonstrate an understanding of emerging technologies, including AI, and the ability to leverage innovation to drive operational scale, enhance customer outcomes, and create competitive advantage.
What you'll do
- Lead and scale a high-performing global commercial organization spanning new business sales and account management, driving revenue growth, customer expansion, and retention across key regions.
- Hire, develop, and lead high-performing teams.
- Champion TRM across the sales organization, enabling teams to effectively articulate value and win new customer business.
- Collaborate cross-functionally with Product and Marketing to shape market positioning and influence roadmap direction.
- Provide data-driven insights and reporting to executive leadership.
Operational Leadership and P&L Responsibility
- Own full global TRM P&L accountability, including direct responsibility for revenue targets, margin expansion, cost structure, and overall business performance.
- Establish and enforce rigorous operating cadence across the business, including forecasting, pipeline reviews, performance management, and KPI tracking.
- Drive disciplined sales execution, including pipeline generation, deal progression, forecast accuracy, and consistent attainment of revenue targets.
- Optimize operational processes, pricing strategies, and service delivery models to improve efficiency and profitability.
Commercial Strategy and Go-to-Market Leadership
- Define and execute the global go-to-market strategy for the TRM portfolio and services.
- Identify and execute strategic growth opportunities, including expansion into new markets, partnerships, and service offerings.
- Drive revenue growth through strategic customer acquisition, expansion, and retention initiatives across global markets.
- Partner with Product and Marketing teams to strengthen competitive positioning and align offerings with market demand.
What you'll bring
- Proven senior leadership within Travel Risk Management (TRM) or adjacent industries, with direct accountability for business performance.
- Demonstrated end-to-end P&L ownership, including direct responsibility for revenue targets, margin expansion, cost control, and sustained financial performance at scale.
- Deep, applied expertise in TRM solutions across software and services, with a track record of commercializing offerings and driving measurable market adoption.
- Experience building and leading a global commercial and TRM operations organization, including quota-carrying sales and account management teams, as well as operational delivery teams, with accountability for org design, talent development, and performance management.
- Strong track record in enterprise sales execution, including pipeline development, deal closing, forecasting accuracy, consistent attainment of revenue targets, and go-to-market strategy.
- Ability to translate strategy into execution, driving measurable outcomes through disciplined operating cadence and cross-functional alignment.
- Experience managing business performance, forecasting, operational metrics, and financial targets.
- Executive presence with a bias toward action, capable of influencing stakeholders while maintaining accountability for delivering business results.
- Excellent executive communication and stakeholder management skills.
- Experience operating in complex, global environments, with the ability to scale processes, teams, and revenue across regions.
- Bachelor's degree required; MBA preferred.
About Everbridge: Everbridge empowers enterprises and government organizations to anticipate, mitigate, respond to, and recover stronger from critical events. In today's unpredictable world, resilient organizations minimize impact to people and operations, absorb stress, and return to productivity faster when deploying critical event management (CEM) technology. Everbridge digitizes organizational resilience by combining intelligent automation with the industry's most comprehensive risk data to Keep People Safe and Organizations Running.
Vice President, Travel Risk Management (TRM) in London employer: Everbridge
Everbridge is an exceptional employer that prioritises employee growth and innovation within a dynamic, remote work environment. With a strong focus on operational excellence and strategic leadership, employees are empowered to drive meaningful change in the Travel Risk Management sector while enjoying comprehensive benefits and a culture that values collaboration and professional development. Join us to be part of a forward-thinking team dedicated to enhancing organisational resilience globally.
StudySmarter Expert Advice🤫
We think this is how you could land Vice President, Travel Risk Management (TRM) in London
✨Get Involved in Local Travel Events
Join local tourism fairs or travel expos in your area. These events are a treasure trove for networking, and you can often meet hiring managers from companies like Everbridge who are looking for fresh talent for roles like Vice President, Travel Risk Management (TRM).
✨Showcase Your Travel Know-How
Create a travel blog or use social media to share your experiences and insights about different destinations. This can help you stand out to recruiters in the travel industry, demonstrating your passion for the sector and your ability to engage with an audience.
✨Connect with Alumni from Your School
Check out alumni groups linked to the travel and tourism sectors. Often, these connections can lead to inside info about opportunities at companies like Everbridge and give you a leg up for your Vice President, Travel Risk Management (TRM) application.
✨Don’t Shy Away from Cold Emails
If there's a dream company you want to join, don’t hesitate to send a friendly email to their HR or recruitment team. Express your interest in their vision and mention that you’re keen on any Vice President, Travel Risk Management (TRM) openings they might have. It's a bold move, but it might just pay off!
We think you need these skills to ace Vice President, Travel Risk Management (TRM) in London
Some tips for your application 🫡
Show Your Passion for Travel:In the travel and tourism industry, your love for exploration and different cultures should shine through in your application. Make sure to share personal anecdotes or experiences that highlight your enthusiasm for travel—this can really set you apart when applying for the Vice President, Travel Risk Management (TRM) role at Everbridge.
Highlight Your Customer Service Skills:Customer service is king in travel and tourism. When detailing your work experience, focus on situations where you provided outstanding service or resolved customer issues, as this demonstrates your ability to ensure client satisfaction. Include specific examples in your CV to show that you're ready to face the challenges of the Vice President, Travel Risk Management (TRM) position at Everbridge.
Keep Your CV Travel-Themed:When it comes to CV conventions in the travel industry, think of including any relevant certifications or training you've completed, like first aid or tour guiding courses. If you've travelled widely yourself, don't hesitate to mention that—it's all about showing your background fits the globetrotting vibe of Everbridge.
Craft a Compelling Cover Letter:Your cover letter should not only explain why you're a great fit but also reflect your personality! Use this space to express what excites you about the travel sector and how you can contribute to Everbridge's adventures. Share any unique perspectives or ideas you have to enhance the travel experience, especially as a full-time Vice President, Travel Risk Management (TRM).
How to prepare for a job interview at Everbridge
✨Show Off Your Travel Knowledge
For a role in travel and tourism, it’s vital to demonstrate your knowledge of different destinations, cultures, and travel trends. Brush up on popular destinations and recent changes in travel restrictions. We suggest bringing some interesting travel stories or experiences to share—this can help you connect personally with the interviewer!
✨Prepare for Customer Scenarios
Expect to be hit with customer service scenarios during the interview. They might ask how you'd handle a challenging traveller or resolve a booking issue. Think of a few real-life examples from your experiences, even if they’re just from customer service roles. This will show that you're ready for the field and have the right mindset to tackle on-the-ground challenges!
✨Highlight Your Flexibility and Passion
In a full-time travel position, there are often irregular hours and spontaneous travel opportunities. Be sure to convey your flexibility and willingness to embrace the unpredictable nature of this industry. Let’s showcase that enthusiasm for travel and how it drives your decision-making!
✨Know the Tools of the Trade
Get familiar with travel booking systems and tools, such as Amadeus or Sabre. If you have experience using any specific software or even social media for travel promotions, bring that up! We want to show that you can hit the ground running and adapt quickly to their processes at Everbridge.
