At a Glance
- Tasks: Lead retention strategies for top DTC brands and optimise their performance.
- Company: Join Everboost, a dynamic retention marketing agency for health, beauty, and pet brands.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Other info: Fast-paced environment with the chance to work with multiple exciting brands.
- Why this job: Make a real impact by driving brand success through innovative retention strategies.
- Qualifications: 2+ years in retention strategy, advanced Klaviyo skills, and strong client-facing experience.
The predicted salary is between 50000 - 70000 £ per year.
Everboost is a retention marketing agency for DTC health, beauty and pet brands. We run email, SMS, direct mail and lifecycle programmes for brands across health, wellness, beauty, food and supplements, including the likes of Solawave, Womenli, PhycoHealth and more.
We're looking for our next experienced, talented, and hard-working strategist with excellent communication skills to join our team. You would be the primary retention advisor to your pod's brands and the strategic lead of a small cross-functional pod (copywriter, designer, tech specialist). Owning retention performance (LTV, repurchase rate, profit) across your pod, with real authority over strategy and flow architecture.
- Directing your pod: setting briefs, prioritising work and holding the quality bar.
- Turning retention data into clear recommendations clients can act on.
- Onboard new brands: lead kickoffs, review discovery and confirm objectives and success metrics.
- Run discovery: analyse unit economics, retention KPIs and product mix, mine reviews and customer data, and audit existing programmes for gaps and quick wins.
- Design strategy: build 90 to 180 day retention roadmaps across email, SMS, direct mail and subscriptions, designed to eliminate retention bottlenecks and drive brands closer to their goals.
- Optimise: review weekly and bi-weekly performance data, run experiments and keep the strategy current.
- Report: monthly and quarterly review decks that translate data into business outcomes, plus regular client updates.
Requirements:
- 2+ years leading retention or lifecycle strategy (not just execution) for DTC or eCommerce brands.
- Advanced Klaviyo knowledge: conditional splits, dynamic content, segmentation and flow architecture.
- Experience managing multiple brands or clients at once (3+ concurrent) without losing detail.
- Client-facing advisory experience with English-speaking clients. You can present recommendations to founders and back them with data. Strong written and spoken English is essential.
- A track record of building retention processes or SOPs.
- Experience in health, wellness, beauty or food DTC.
First 30 days: onboarded on your initial 2 to 3 brands, with at least one strategic recommendation per brand.
First 90 days: running a full pod of 6 to 8 brands independently, with clients treating you as their primary advisor.
Strategy Consultant with English employer: Everboost
Everboost is an exceptional employer that fosters a collaborative and innovative work culture, where your strategic insights directly impact the success of renowned DTC brands in health, beauty, and wellness. With a strong emphasis on professional growth, you will have the opportunity to lead cross-functional teams, develop retention strategies, and engage with clients, all while enjoying a supportive environment that values creativity and data-driven decision-making. Located in a vibrant area, Everboost offers a dynamic workplace that encourages personal development and rewards hard work, making it an ideal choice for those seeking meaningful and rewarding employment.
