At a Glance
- Tasks: Lead retention strategies for top DTC brands and turn data into actionable insights.
- Company: Everboost, a dynamic retention marketing agency for health, beauty, and pet brands.
- Benefits: Competitive salary, flexible work environment, and opportunities for professional growth.
- Other info: Fast-paced environment with the chance to manage multiple exciting brands.
- Why this job: Make a real impact on brand success while working with innovative teams.
- Qualifications: 2+ years in retention strategy, advanced Klaviyo skills, and strong communication abilities.
The predicted salary is between 50000 - 65000 £ per year.
Everboost is a retention marketing agency for DTC health, beauty and pet brands. We run email, SMS, direct mail and lifecycle programmes for brands across health, wellness, beauty, food and supplements, including the likes of Solawave, Womenli, PhycoHealth and more. We're looking for our next experienced, talented, and hard-working strategist with excellent communication skills to join our team.
You would be the primary retention advisor to your pod's brands and the strategic lead of a small cross-functional pod (copywriter, designer, tech specialist). Your responsibilities include:
- Owning retention performance (LTV, repurchase rate, profit) across your pod, with real authority over strategy and flow architecture.
- Directing your pod: setting briefs, prioritising work and holding the quality bar.
- Turning retention data into clear recommendations clients can act on.
- Onboarding new brands: leading kickoffs, reviewing discovery and confirming objectives and success metrics.
- Running discovery: analysing unit economics, retention KPIs and product mix, mining reviews and customer data, and auditing existing programmes for gaps and quick wins.
- Designing strategy: building 90 to 180 day retention roadmaps across email, SMS, direct mail and subscriptions, designed to eliminate retention bottlenecks and drive brands closer to their goals.
- Optimising: reviewing weekly and bi-weekly performance data, running experiments and keeping the strategy current.
- Reporting: creating monthly and quarterly review decks that translate data into business outcomes, plus regular client updates.
Requirements:
- 2+ years leading retention or lifecycle strategy (not just execution) for DTC or eCommerce brands.
- Advanced Klaviyo knowledge: conditional splits, dynamic content, segmentation and flow architecture.
- Experience managing multiple brands or clients at once (3+ concurrent) without losing detail.
- Client-facing advisory experience with English-speaking clients, able to present recommendations to founders and back them with data.
- Strong written and spoken English is essential.
- A track record of building retention processes or SOPs.
- Experience in health, wellness, beauty or food DTC.
First 30 days: onboarded on your initial 2 to 3 brands, with at least one strategic recommendation per brand.
First 90 days: running a full pod of 6 to 8 brands independently, with clients treating you as their primary advisor.
Strategy Consultant, Data Analysis employer: Everboost
At Everboost, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture. As a Strategy Consultant in Data Analysis, you will have the opportunity to lead cross-functional teams, drive impactful retention strategies for renowned DTC brands, and enjoy a supportive environment that prioritises professional growth and development. With a focus on employee well-being and a commitment to excellence, Everboost offers a unique chance to make a meaningful impact in the health, beauty, and wellness sectors while working alongside passionate and talented individuals.
