At a Glance
- Tasks: Build relationships with Business Owners and support their pub success.
- Company: Family-owned business passionate about the pub industry.
- Benefits: Opportunity to make a real impact and work in a supportive team.
- Other info: Dynamic role with varied workload and opportunities for personal growth.
- Why this job: Help independent pubs thrive while developing your coaching and commercial skills.
- Qualifications: Experience in hospitality or customer-focused environments, strong relationship-building skills.
The predicted salary is between 35000 - 45000 £ per year.
As a Business Relationship Manager, you'll play a central role in helping our Business Owners and their pubs thrive.
You'll build trusted relationships, understand each pub and the people behind it, and work alongside Business Owners to identify opportunities, overcome challenges and achieve their objectives.
Working across your pub portfolio, you'll
- Build trusted, long-term relationships with Business Owners.
- Coach, challenge and support Business Owners to grow sales, improve profitability and build sustainable businesses.
- Develop practical business plans and review progress against agreed goals.
- Have commercially focused conversations around sales, profit, rent and market information.
- Identify investment opportunities and work closely with our Property, Finance, Marketing and other specialist teams to deliver the right support.
- Act as a positive and trusted ambassador for Everards, protecting and enhancing our reputation.
No two pubs are the same, and no two Business Owners need the same kind of support.
About you
We're looking for someone who
- Has strong commercial experience in pubs, hospitality, retail or another customer-focused multi-site environment.
- Builds credibility and trusted relationships quickly.
- Can interpret business information and turn insight into action.
- Enjoys coaching, influencing and supporting others to succeed.
- Thinks commercially while balancing the needs of the business and our Business Owners.
- Is organised, resilient and comfortable managing a varied workload.
Why Everards?
We're proud to be a family-owned business where relationships matter.
You'll have the opportunity to make a real difference by helping independent Business Owners build successful, sustainable pubs, while working alongside a supportive team that shares knowledge, expertise and a genuine passion for the pub industry.
If you're looking for a role where you can build trusted relationships, support great businesses and make a lasting impact, we'd love to hear from you.
Click apply or please send your CV
- ash. mcdonnell@everards. co. uk
- #J-18808-Ljbffr
Business Relationship Manager in Leicester employer: Everards of Leicestershire
Everards of Leicestershire is an exceptional employer, offering a vibrant work culture that values collaboration and innovation. As a Growth Partner for Independent Pubs, you will have the opportunity to make a meaningful impact on local businesses while benefiting from comprehensive training and development programmes. Our commitment to employee growth, coupled with the unique charm of working in the heart of Leicestershire's pub industry, makes this role both rewarding and fulfilling.
Contact Details:
Everards of Leicestershire Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Business Relationship Manager in Leicester
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Everards of Leicestershire. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Everards of Leicestershire
Don't be shy about reaching out to Everards of Leicestershire directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Business Relationship Manager in Leicester
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Everards of Leicestershire and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Everards of Leicestershire
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
