At a Glance
- Tasks: Manage client enquiries and provide top-notch administrative support in a dynamic legal environment.
- Company: Join a leading law firm known for its supportive culture and modern offices in Leeds.
- Benefits: Earn up to £30,000, enjoy 24 days holiday plus your birthday off, and flexible working options.
- Other info: Enjoy community events like office Reiki and massages while developing your career.
- Why this job: Be the first point of contact for clients and make a real impact in their legal journey.
- Qualifications: Customer service experience and strong communication skills are essential; legal background is a plus.
The predicted salary is between 30000 - 30000 £ per year.
Eventus Legal is looking for a New Business Administrator to join our client’s well regarded team based in Leeds city centre, West Yorkshire. Our client is renowned for delivering clear, commercially strategic, and pragmatic legal advice. This is an exciting opportunity for a confident, personable and passionate administrator who has first class customer service skills while delivering a high level of administrative support and an excellent telephone manner.
The position offers a salary up to £30,000 (DOE), 24 days holiday, plus a further day at Christmas where the office closes, your birthday off, and the opportunity to purchase five extra days each year at the start of the new holiday year (1st April), hybrid flexibility, group pension scheme up to 5% employer contribution, regular community and team building events, such as office Reiki and massages, and a genuinely supportive and caring environment in modern, open planned and recently refurbished offices.
Role Responsibilities:- Managing initial telephone and email enquiries from new and existing conveyancing clients in a professional and courteous manner
- Acting as the first point of contact for clients, providing an excellent client experience and building positive relationships
- Gathering key information from prospective clients to support the conveyancing process and ensure accurate file opening procedures
- Explaining the firm’s conveyancing services, processes, and next steps clearly and confidently to clients
- Allocating enquiries and appointments to the appropriate fee earners and conveyancing team members
- Opening new client files and ensuring all onboarding documentation is completed accurately and in line with compliance requirements
- Carrying out administrative checks including ID verification and obtaining relevant client documentation
- Maintaining accurate records of client interactions and updating internal case management systems promptly
- Supporting the conveyancing team with general administrative duties including document preparation, complex diary management, and correspondence
- Previous experience in an administrative, customer service, or reception based role
- Experience handling inbound telephone calls and dealing with clients in a professional and friendly manner
- Strong customer service experience with the ability to communicate clearly and confidently
- Previous experience within a legal, property, estate agency, mortgage, or conveyancing environment would be advantageous but not essential
- Strong and up to date IT skills including MS Office
- Ability to manage multiple tasks and prioritise workload effectively in a fast‑paced environment
- Experience maintaining accurate records and handling confidential information
- Confident working as part of a team while also being able to work independently when required and unsupervised
- Knowledge or understanding of the conveyancing process would be beneficial but not essential
- Up to £30,000 per annum (DOE)
- 24 days annual leave plus an extra day at Christmas
- Your birthday off
- Holiday purchase scheme (up to 5 additional days per year)
- Company pension scheme (5% employer contribution)
- Flexible and hybrid
- Regular community and team building events, such as office Reiki and massages, and a genuinely supportive and caring environment in a modern, open planned and recently refurbished offices
- Opportunities to progress and develop long term
- Walking distance from Leeds Train Station
About the company: Our client is a leading, highly reputable full service law firm based in Leeds, offering legal services to both businesses and private individuals across areas such as commercial law, employment, real estate, litigation, family law, and residential conveyancing. Founded in the early 2000’s, the firm has developed a strong reputation for practical legal advice, responsive client service, and sector expertise, particularly within Yorkshire’s business community. The firm is recognised by legal directories including The Legal 500 and is known for its modern, client‑focused approach and strong presence within the Leeds professional services sector. As an equal opportunity employer, we welcome applications from candidates of all backgrounds and circumstances.
New Business Administrator (Leeds) employer: Eventus Recruitment Group
Eventus Legal is an exceptional employer, offering a supportive and caring work environment in the heart of Leeds city centre. With competitive salaries, generous holiday allowances, and unique benefits like birthday leave and wellness events, employees are encouraged to thrive both personally and professionally. The firm prioritises employee growth through development opportunities and fosters a collaborative culture that values clear communication and client satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land New Business Administrator (Leeds)
✨Tip Number 1
Get to know the company before your interview! Research their values, recent news, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your phone manner! Since you'll be handling client calls, it’s crucial to sound confident and friendly. Try role-playing with a friend or family member to get comfortable with common questions and scenarios.
✨Tip Number 3
Show off your organisational skills! Be ready to discuss how you manage multiple tasks and prioritise effectively. Share examples from past experiences where you juggled various responsibilities successfully.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace New Business Administrator (Leeds)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your customer service skills and any relevant administrative experience to show us you're the perfect fit for the New Business Administrator role.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for the role and the company. Share specific examples of how you've provided excellent customer service or managed administrative tasks in the past, so we can see your personality and enthusiasm.
Be Professional Yet Personable:When writing your application, strike a balance between professionalism and friendliness. We’re looking for someone who can communicate clearly and confidently, so let your personality come through while maintaining a professional tone.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates about the hiring process. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at Eventus Recruitment Group
✨Know Your Stuff
Before the interview, make sure you understand the basics of the conveyancing process. Brush up on any relevant terminology and be ready to discuss how your previous experience aligns with the role. This will show that you're genuinely interested and prepared.
✨Show Off Your Customer Service Skills
Since this role requires first-class customer service, think of specific examples from your past where you've excelled in this area. Be ready to share stories that highlight your ability to handle inquiries professionally and build positive relationships with clients.
✨Practice Your Communication
Given the importance of a confident telephone manner, practice answering common interview questions out loud. You could even do a mock interview with a friend or family member. This will help you articulate your thoughts clearly and confidently during the actual interview.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask at the end of your interview. This could be about the team dynamics, the firm's approach to client service, or opportunities for professional development. It shows that you're engaged and serious about the position.
