Support Worker

Support Worker – Woodcock Dale

We are looking for a Support Worker to join our team at Woodcock Dale. This role supports Norwoods residential, day, and community services for adults with learning disabilities, working as part of a London‑based team to meet high quality standards and regulatory requirements. Under the guidance of the Home Manager and senior staff, the post holder will empower residents to develop skills and achieve the highest possible quality of life.

Main Responsibilities

• Build and maintain positive relationships with residents, their families, and advocates, ensuring they are fully involved in decisions affecting their lives.
• Support residents in meeting personal care needs, including feeding, mobility, toileting, and communication, while safeguarding them from abuse.
• Enable residents to achieve their full potential in independence, self‑advocacy, learning, and social relationships.
• Contribute to individual assessments, planning, and reviews, addressing needs in areas such as recreation, leisure, education, culture, and development.
• Promote positive behaviour, manage challenging situations, and accompany residents on activities, outings, and holidays.
• Maintain a safe, clean, and hygienic home environment, ensuring accurate record keeping and effective communication.

Qualifications & Skills

• Working towards or having achieved NVQ in Care Level 2.
• Experience of working with people with learning disabilities.
• Understanding of and ability to cope with needs of residents, i.e. challenging behaviour, physical and emotional needs.
• Ability to meet basic care needs of residents.
• Ability to be self‑motivated and use personal initiative within a structured framework.

What We Offer

• Fully Paid Induction: Get the support you need from day one!
• Workplace Pension Scheme: Plan for your future with confidence.
• 25 days annual leave plus 8 bank holidays (FTE): For a well‑earned rest.
• NVQ Level 2‑5 Health & Social Care Qualification: Boost your skills and knowledge.
• Career Progression Pathway: Your growth is our priority.
• Employee Assistance Programme: We care about your well‑being.
• £300 When You Introduce a Friend: Spread the word and reap the rewards.
• Free Eye test & Eyewear allowance.
• Access to Blue Light discount scheme.
• Cycle to work scheme.

Seniority Level

Entry level

Employment Type

Full-time

Job Function

Other

Industry

Individual and Family Services