Events Coordinator in London

Overview

The Army and Navy Club, Pall Mall, London. Responsible to: Events Manager. Location of work: St James's, London. Duration: Full Time/Permanent (40 hours a week). Start date: February 2026.

Company Profile

Founded in 1837, the Army and Navy Club, affectionately known as The Rag, is one of London's most prestigious private clubs. Welcoming members from around the globe, all walks of life and from both military and non-military backgrounds. Situated at 36 Pall Mall with views over St James's Square, the Club is dedicated to providing a true home away from home that is familiar, comfortable and welcoming. Membership at The Rag unlocks a wealth of benefits and facilities including an extensive member event programme, competitively priced accommodation, formal dining room, bar and terrace, and a range of event spaces. Most importantly, membership grants access to a like-minded community of members and a dedicated team here to make every visit memorable.

Scope and Purpose of the Job

As Events Coordinator, you will support the day-to-day operation of the Events department, acting as a key point of contact for prospective and returning event clients and delivering a professional, friendly, and personalised service. You will assist in managing event administration from enquiry through to confirmation, including bookings, contracts, and the accurate maintenance of internal event documentation and cross-departmental function sheets.

In addition, you will take ownership of day-to-day operational decisions for assigned events within agreed parameters, exercising sound judgement, making timely decisions, and being accountable for outcomes to ensure smooth delivery and a consistently high Member and Client experience. You will also support the planning and delivery of member events and initiatives, contributing to strong member engagement and the welcoming atmosphere our members enjoy. As a representative of the Club, you will develop professional relationships with Members and Clients, delivering a tailored service that supports the Club's home-away-from-home philosophy.

This role is well suited to a candidate with some experience in events or hospitality who is ready to build on their skills and progress within a private members club environment. The position offers clear opportunities for development, increased responsibility, and progression within the Events department, while maintaining the high standards of professionalism, discretion, and attention to detail expected by the Club.

Role Responsibilities

• Support the Events Manager in the day-to-day running of the Events department.
• Respond to incoming event enquiries in a professional, efficient, and timely manner.
• Assist in managing events from initial enquiry through to confirmation, ensuring all contracts, function sheets, and documentation are completed accurately and on time.
• Liaise with internal departments to ensure operational requirements are communicated in advance and supported effectively.
• Assist with preparing quotes and conducting show rounds for prospective bookings and events.
• Work closely with Members and Clients to understand their requirements and deliver a high standard of service.
• Support the coordination and delivery of events, ensuring operational details are in place and Member and Client needs are met.
• Assist in the planning and coordination of Club events throughout the year.
• Attend weekly event meetings and contribute updates and information as required.
• Support bespoke projects and initiatives as directed by the Events Manager.
• Assist with the preparation and maintenance of the monthly event forecast.
• As experience develops, the role may expand to include greater ownership of events and increased responsibility within the department.

General

• Maintain strict confidentiality across all correspondence, reports, meetings, and verbal communications.
• Undertake additional duties within the scope of the role, as required by the Events Manager or Club management.
• Ensure full knowledge of, and compliance with, the Club's Rules, Regulations, and Staff Handbook.
• Note: Responsibilities may be amended or expanded in line with the evolving needs of the Club.

Skills And Experience Desired

• Previous experience in events coordination, hospitality, or a customer-facing role.
• Strong computer skills, with proficiency in Microsoft Word, Excel, PowerPoint, and Outlook.
• Experience using Canva and InDesign is advantageous.
• Excellent interpersonal and communication skills.
• Professional, reliable, and well-organised with strong attention to detail.
• Ability to work effectively as part of a team while developing confidence to work independently.
• Willingness to learn, take initiative, and grow within the role.

Work Hours

Monday to Friday 09:00 – 17:30 inclusive of a 30 minute lunch break. Occasional weekend or evening work to cover events will be necessary with time off in lieu.

Benefits

• Progression within the Club.
• Additional holidays during the Christmas break.
• Interest-free season ticket loan.
• Long service award scheme.
• Retirement Gift Scheme.
• All meals provided during working hours.
• Free eye test and glasses vouchers.
• Generous Pension scheme.
• Death in Service Scheme.
• EAP & Employee wellbeing services.