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For Companies At a Glance
- Tasks: Manage client relationships and deliver creative event solutions that wow audiences.
- Company: Join EPH Creative, a leading UK event and theming supplier with a vibrant culture.
- Benefits: Enjoy 22 days holiday, health cash plan, and fun team events.
- Why this job: Be part of a dynamic team creating unforgettable experiences for diverse clients.
- Qualifications: Strong communication skills and a passion for building relationships.
- Other info: Flexible schedule required; great opportunities for creativity and growth.
The predicted salary is between 32000 - 40000 ÂŁ per year.
JOIN US â EVERYTHING WE DO IS DESIGNED TO CREATE MOMENTS OF WOW
Established for 23 years, EPH Creative is one of the UK's leading event and theming suppliers. We work with an everâgrowing and impressive range of clients â from wellâknown TV shows and visitor attractions to corporate events, weddings and private parties. Each year, we deliver props and theming to over 2,000 events and bespoke projects, operating yearâround with distinct seasonal demands.
Our headquarters near Wetherby are home to an Aladdin's cave of props, furniture and theming, alongside one of the UK's largest stateâofâtheâart scenic production facilities.
As a Creative Account Manager, you'll take ownership of a portfolio of client relationships, building trust over time and ensuring EPH Creative is their first choice for event theming. This is a consultative, relationshipâled role focused on understanding what clients are trying to achieve, guiding them creatively, and delivering thoughtful, wellâdesigned solutions that keep them coming back.
You'll manage enquiries from first conversation through to event delivery, shaping proposals, coordinating internally and ensuring each client experiences a smooth, unique and memorable journey. You'll work closely with colleagues across the business, balancing creativity, organisation and commercial awareness to support both client success and sustainable growth. You'll also visit client sites from time to time and participate in the installation of events â so a flexible schedule and approach is required.
About you
We're looking for someone who brings curiosity, ownership and good judgement to their work. You don't need a specific background in events or theming â what matters is how you build relationships, how you think, and how you deliver.
Responsibilities
- Naturally relationshipâdriven, with a genuine interest in understanding clients and building longâterm trust
- Consultative in your approach, asking the right questions and shaping solutions
- Confident and personable, able to build rapport quickly and communicate clearly with a wide range of people
- Organised and detailâaware, able to manage multiple conversations and priorities without losing quality
- Creative in your thinking, with an eye for design and the ability to contribute to event theming ideas and proposals
- Calm and solutionsâfocused when plans change or challenges arise
- Proâactive and selfâmotivated, taking ownership of your opportunities
- Collaborative and teamâminded, working well with colleagues across the business
- Adaptable and resilient, comfortable in a fastâpaced, fluctuating, seasonal environment
Skills / Attributes
- Strong communication skills, both written and verbal
- Experience managing multiple client conversations at once while staying organised and responsive
- A relationshipâled, consultative sales mindset focused on longâterm value
- Ability to develop creative event theming ideas and present them clearly to clients
- Good working knowledge of everyday business programmes and systems, with the ability to learn new tools quickly
- Canva skills (or equivalent) to support the creation of visually engaging proposals
- High attention to detail, with pride in maintaining accuracy and followâthrough
- An interest in installing themed events, and the flexibility to attend out of hours installs & derigs from time to time during our peak season.
Our values
- One Team â Willingly helping each other, working together to meet our customers' expectations
- Caring â Supporting and recognising our people who are key to our success
- Passion & Pride â Taking ownership and pride in our work to support making every event extraordinary
- Innovation â Seeking continuous improvement for the benefit of our customers and team
- Fun â Enjoying what we do
Benefits
- 22 days paid holiday (rising to 25 after 3 years)
- An additional paid day's leave on your Birthday
- Company Pension Scheme
- Health cash plan & employee assistance programme
- Kitchen facilities and break out area
- Annual team events, including Family & Friends day, and Staff Party
- Borrowing of props and décor for your own personal special occasions
Creative Account Manager - London employer: Eventprophire
Contact Detail:
Eventprophire Recruiting Team
StudySmarter Expert Advice đ€«
We think this is how you could land Creative Account Manager - London
âšTip Number 1
Network like a pro! Attend industry events, workshops, or even casual meet-ups. The more people you know, the better your chances of landing that Creative Account Manager role. Plus, itâs a great way to show off your personality and creativity!
âšTip Number 2
Donât just apply â engage! When you find a job on our website, take the time to reach out to someone at the company. A quick message expressing your enthusiasm can set you apart from the crowd and show youâre genuinely interested.
âšTip Number 3
Prepare for interviews by researching the company and its projects. Bring your creative ideas to the table! Show them how you can contribute to their events and theming solutions. Remember, they want to see your passion and creativity in action.
âšTip Number 4
Follow up after interviews! A simple thank-you email can go a long way. It shows your appreciation and keeps you fresh in their minds. Plus, itâs another chance to reiterate why youâd be a fantastic fit for the team!
We think you need these skills to ace Creative Account Manager - London
Some tips for your application đ«Ą
Show Your Creative Side: As a Creative Account Manager, we want to see your creativity shine through in your application. Use engaging language and showcase your design ideas or past projects that highlight your creative flair.
Tailor Your Application: Make sure to customise your application for us! Highlight your experience in building relationships and managing client conversations, as these are key to the role. Show us how you can bring value to our team.
Be Personable and Clear: We love clear communication! When writing your application, be personable and articulate your thoughts well. This will give us a taste of how youâll interact with clients and colleagues alike.
Apply Through Our Website: Donât forget to apply through our website! Itâs the best way for us to receive your application and ensures youâre considered for this exciting opportunity. We canât wait to hear from you!
How to prepare for a job interview at Eventprophire
âšKnow Your Clients
Before the interview, research EPH Creative and their client base. Understand the types of events they manage and think about how you can contribute creatively. This will show your genuine interest in the role and help you build rapport during the conversation.
âšShowcase Your Creativity
Prepare to discuss your creative ideas for event theming. Bring examples of past projects or proposals you've worked on that demonstrate your ability to think outside the box. This will highlight your suitability for a role that values creativity and innovation.
âšDemonstrate Relationship-Building Skills
Be ready to share specific examples of how you've built and maintained client relationships in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers, showcasing your consultative approach and ability to understand client needs.
âšStay Organised and Detail-Oriented
During the interview, emphasise your organisational skills and attention to detail. Discuss how you manage multiple client conversations and priorities without losing quality. This is crucial for a role that requires juggling various tasks and ensuring smooth event delivery.
