Delivery Manager (SaaS) in London

We are Eventogy, a B2B SaaS platform for enterprise event management — built for investment banks, corporate banks, and law firms. We're a small, senior team in the middle of a significant product rebuild. The people here are good at what they do and we don't waste each other's time.

We are looking for a Project/Delivery Manager to join the Eventogy team. You will play a key role in ensuring the successful delivery of projects by acting as the main bridge between clients, internal teams, and stakeholders.

If you have 3 or 4 years of experience under your belt and are looking for that step up into a mid-level role with real autonomy, this is for you.

We have a product team who own the roadmap and produce prototypes, epics, and user stories. We have a tight engineering team who build well when work is properly defined. What we need is someone who owns the space in between — making sure the right work is ready at the right time, that nothing ships before it should, and that decisions don't disappear into the ether.

You won't be setting product direction. You will be the person who makes delivery actually happen — and in a team this size, that's a genuinely important job.

A word on working style: We're a small, fast-moving team with a delivery rhythm that works — sprints, standups, a backlog — but we're pragmatic about process. We're not looking for someone to overhaul how we work, we're looking for someone to make what we already have sharper and more consistent over time.

You'll work closely with the PM, CTO, and CEO day to day. There's a lot of trust in this team and a lot of autonomy — but you'll also take direction and know when to adapt. The best version of this role is someone who feels like they've always been here within a few months.

You'll report directly to the CTO. A thorough handover is included — you won't be starting from scratch.

What you'll own:

• Ticket readiness & sprint rhythm. Take prototypes, epics and user stories from the PM and turn them into dev-ready tickets — acceptance criteria written, edge cases noted, dependencies flagged. Nothing enters the sprint until it's properly defined. You're the person who enforces that.
• Release coordination. Own the end-to-end release process — internal alignment, release notes, comms checklist. The right people should always know what's shipping before it ships.
• Internal documentation. Build and maintain documentation that keeps institutional knowledge inside the team — how features work, what was decided and why.
• V1 to V2 client migration. Coordinate the migration of existing clients from our legacy platform to V2 — planning, sequencing, client communication, internal coordination. This is one of the most visible things you'll work on in year one.
• Compliance & onboarding tracking. Maintain working knowledge of our compliance and security posture — certifications, security questionnaires, onboarding requirements — so you can respond to queries without chasing others for answers.
• Client system integrations. Manage the delivery of client integration projects — SSO, video platforms, CRM connections, and whatever else comes up. You won't be doing the technical work, but you'll own the timeline, the communication between client IT teams and our engineers, and making sure nothing stalls because someone dropped the ball on a follow-up.

The honest bit:

We have big ambitions and no shortage of ideas. In a small team moving fast, that's mostly a strength — but it does mean there's always pressure to do more, sooner. We need someone who can absorb that energy without being swept up in it. Not someone who enforces process for the sake of it, but someone who understands why the process exists and holds the line when it matters.

If that sounds exhausting, this probably isn't the role. If it sounds like exactly the kind of problem you're good at, keep reading.

What we're looking for:

• A few years of delivery, project management, or BA experience in a SaaS or agile product environment — enough to know how things should work, not so much that you're set in your ways.
• Comfortable writing acceptance criteria and spotting what's missing from a ticket before it causes problems in the sprint.
• Proactive by nature — you spot gaps and act on them, you don't wait to be told.
• Confident holding your ground with senior people — diplomatically, not defensively.
• Adaptable — you'll fit into the way we work and improve it from the inside, not arrive with a framework you're determined to impose.
• Comfortable with some client-facing coordination — migrations, onboarding, compliance — without needing hand‑holding.
• Comfortable working in regulated or enterprise client environments — banks, law firms, or similar — where care and process matter.
• Not technical, and that's fine — you'll need to understand engineering effort and complexity well enough to have an honest conversation about what's realistic, but you don't need to read code or have an engineering background.

Please note: Applicants must have the right to work in the UK and be currently based here. Sponsorship is not available for this role.

Location: This is a hybrid role. Candidates are expected to be physically present in our Farringdon, London office on Tuesdays, Wednesdays, and Thursdays.

What We Offer:

• £45,000 – £50,000 salary.
• Rapid career acceleration: We pay for your step‑up potential with real autonomy, the title, and the hands‑on experience you can't get navigating layers of approval at a larger corporation.
• Direct mentorship: Genuine investment in your development from the CTO and C‑suite.
• Visibility: A small team where what you do genuinely matters.