At a Glance
- Tasks: Provide top-notch customer service and manage data entry for catering events.
- Company: Fun and casual catering company located near Kendall Square.
- Benefits: Competitive pay, flexible hours, and a supportive team environment.
- Other info: Convenient location near public transport with great career growth opportunities.
- Why this job: Join a dynamic team and make a difference in the catering industry.
- Qualifications: 1 year of customer service experience and fast typing skills required.
The predicted salary is between 17 - 17 £ per hour.
Catering: Full Time Customer Service & Data Entry in Cambridge / Boston Line, On the "T". Are you interested in catering, special events or HR? Do you have great admin skills? We've got a fun casual office near Kendall Square & the Galleria Mall and we're seeking a highly motivated, experienced customer service pro.
Compensation for the Customer Service and Data Entry: $16 to $17 / hr.
Hours & Duties for Customer Service & Data Entry:
- Monday through Friday 9-5, Tuesdays until 6pm, plus one Saturday per month.
Responsibilities:
- Maintain well organized email and phone correspondence with our catering clients.
- Data entry of job order information, and posting to our online platform.
- Update of existing data.
- Retrieve client and staff data from electronic files as needed.
- Interface with clients, colleagues and temp staff in a professional manner.
- Type fast, be client-centered not self-centered, like pizza and Chinese food.
- Help out with uniforms, pay checks, directions.
- Smile even when you don't feel like it.
Required Qualifications:
- At least 1 year customer service & data entry experience in a professional office setting.
- Fast typing skills and ability to learn new software.
- Associates degree or equivalent experience with demonstrated written and oral communication skills.
- Familiarity with Microsoft Office (Word, Excel) and knowledge of general office machines and telephone system.
- Sensitivity to the needs of a diverse community and a high degree of discretion dealing with confidential information.
- Friendly disposition and calm under pressure and willing to pitch in wherever and whenever the need arises.
Phone Interviews: Can't make it to the office? No problem. Apply and then click for a phone interview - on your time, all the time.
Easy Online Application: Click "apply" to complete and we will contact you immediately with a phone interview scheduling link and if you qualify you'll be invited for an info session at our office in East Cambridge near the Galleria Mall. We are located 1 block from the Green Line Lechmere Station. There is also plenty of parking.
Thank You: It’s been a rewarding journey creating the largest hospitality staffing agency in New England. The best part of the experience is the people we work with as we continue to recruit, interview & train each applicant with the same care & attention to each employee that created this great company. Above all, we recognize that our strength is based on great staff without regard for race, creed, color, religion, sexual orientation, gender identity, national origin, age, disability or veteran status. We sincerely appreciate you taking the time to inquire about our jobs and we are looking forward to meeting you.
Event Temps Catering & Culinary Personnel With a Passion for Service.
Catering: Customer Service & Data Entry, Full time Career Position With Excellent Benefits in Cambridge on the "T" employer: Event Temps
Event Temps is an exceptional employer located in the vibrant area of Cambridge, offering a fun and casual work environment just steps from the 'T'. With a strong focus on employee growth and a commitment to diversity, we provide excellent benefits and flexible scheduling, making it an ideal place for those passionate about catering and customer service. Join our dedicated team where your contributions are valued, and enjoy the camaraderie that comes from working with like-minded professionals in the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land Catering: Customer Service & Data Entry, Full time Career Position With Excellent Benefits in Cambridge on the "T"
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Event Temps. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Event Temps
Don't be shy about reaching out to Event Temps directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Catering: Customer Service & Data Entry, Full time Career Position With Excellent Benefits in Cambridge on the "T"
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Event Temps and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Event Temps
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
