Assistant Manager in London

Assistant Store Manager – Peppa Pig & Transformers Stores, Battersea Power

Station

The Peppa Pig and Transformers stores are seeking an experienced and enthusiastic Assistant Manager to support the operational and guest experience excellence of our destination retail attractions at Battersea Power Station. This is an exciting opportunity to work alongside world-renowned brands and play a key role in delivering exceptional service within a dynamic and engaging environment.

About Us

Event Merchandising operates multiple branded retail operations across digital and

physical retail platforms. Peppa Pig is one of the largest franchises for pre-school children, in the world today, airing its first episode over 20 years ago in 2004.Transformers is a global toy phenomenon spanning over 40 years, with a movie franchise exceeding 8 live action and animated theatrical releases. Both owned by Hasbro, these brands span entertainment content, publishing, live attractions, merchandise and more. The Peppa Pig and Transformers stores at Battersea, the first of their kinds in the world, comprises of a retail experience from across all these categories, creating retail spaces like no other. Operating as 2 separate consumer shops, they have a shared back of house space, workforce and management team.

The Role

Reporting into the Regional Retail Manager, the Assistant store Manager will support all aspects of daily operations, ensuring that the store runs efficiently, safely, and to the highest standards of quality and guest service. You will be a resilient and self-motivated retailer, comfortable working with a large team, able to adapt and react to change and trading pressure with energy and enthusiasm. The role requires a proactive and hands-on leader who can inspire and develop the team while maintaining a positive and professional working environment. Ideally, you will live no further than 30-45 minutes away from the store and be committed to working flexible shift patterns to support your store’s operation as required.

Location: Battersea Power Station, London

Employment Type: Full-time (40 hours)

Working days: 5 days a week (days may include weekends)

Reports to: Regional Retail Manager

Salary: £16 per hour

Key Responsibilities:

• Support the management team in overseeing daily operations, ensuring operational effectiveness and adherence to company standards.
• Lead, motivate, and develop team members to deliver exceptional customer experiences.
• Ensure compliance with all health, safety, and operational policies and procedures.
• Assist in managing financial targets, and performance metrics.
• Supports Staff scheduling, training, and performance reviews
• Uphold the brand values and ensure the operations consistently reflect the quality and integrity of the Peppa Pig and Transformers brands.
• Control, monitor and record all stock movements, losses and adjustments related to the store and to keep shrinkage levels to a minimum, including proactive stock loss prevention.
• Implement and maintain company merchandising standards as per latest guidance and to show you are commercially aware and driven to push sales and achieve targets set.
• Manage the proper use and care of instore technology to ensure store process can be followed.

About You:

• An effective leader with retail management / senior supervision experience in a fast-paced retail environment is essential.
• A positive and people focussed manager with experience of leading, developing, and motivating teams.
• Excellent organisational and problem-solving abilities, with attention to detail.
• Confident decision-maker with a focus on guest satisfaction and operational efficiency.
• Flexible, positive, and adaptable to the demands of a fast-paced, family-focused environment.

What else to expect:

• 28 days annual leave (including bank holidays)
• Workplace pension scheme
• Staff discount
• Employee Assistance Program
• Perks Platform
• Opportunities for professional growth and career development within Event
• Merchandising, across our retail experiences
• A supportive, inclusive, and engaging workplace culture

If you are a motivated and dedicated professional with a passion for creating memorable guest experiences, we would love to hear from you.

Apply today and help bring our unique stores to life at Battersea Power Station!