Project Assistant - 12 Month FTC in London

Project Assistants support the Project Management team across the planning and delivery of live events, helping with coordination, logistics, communication, and day‑to‑day project support while gaining hands‑on industry experience. This is a 12‑month placement with the possibility of a full‑time opportunity at the end of the contract.

Responsibilities

• Working with a wider team to support our clients’ requirements, understanding and proactively seeking ways to get involved and add value.
• Learning from our Client Services team on how to manage and satisfy clients as the key to creating lasting partnerships, keeping our clients happy and updated.
• Learning from the wider business, including client services, production and creative.
• Assisting the wider team in completing projects to a specific schedule and within an agreed budget.
• Supporting the production of an initial creative concept as part of a team on larger projects.
• Liaising with external suppliers.
• Preparation of mood boards, floor plans, production schedules and visuals.
• Learning how to produce accurate floor plans in Vectorworks and ensuring they are up to date and filed correctly.
• Onsite support and delivery as part of a team, including liaising with clients.
• Utilising a CRM, working in collaboration with commercial teams (production, sales, marketing) to measure business enquiries and to track their progress through the sales pipeline.
• Attending internal pipelines meetings and proactively taking an interest in the sales pipeline and how we’re tracking against our revenue targets.
• Learning how to create accurate schedules and collaborating with our Event Operations, Logistics and Crewing teams to ensure that your schedules are accurate.
• Shadowing our Project Managers in pitching meetings and supporting with RFPs.
• Learning how to generate accurate RAMS and ensuring they are distributed to the right people at the right times.
• Understanding reconciliation on projects, cost allocation and the importance of ensuring that additional charges to the client are communicated in a timely manner to the relevant internal stakeholders.

Qualifications

• Permanent right to work in the UK (no sponsorship or visa support).
• Currently studying towards an industry‑relevant qualification and looking for a 12‑month placement to gain practical experience in the events industry.
• Genuine passion for the events industry and a desire to apply learning in a real‑time environment.
• People‑oriented mindset; understands collaborative relationships are at the core of every successful event.
• Eagerness to learn and to explore all facets of events.
• Commitment to sustainability; willing to join the company’s 2030 Pledge journey.
• Team player with an enthusiastic, can‑do attitude.
• Ability to work quickly and efficiently; can remain calm under pressure.
• Motivated self‑starter; proactive in finding ways to support the team.
• Efficient and understands importance of reliability and teamwork.
• Acceptance of the unpredictable nature of events, including last‑minute changes and the need to work until completion.

Process & Governance

• Focused on safety: attending relevant training and following Health and Safety policies.
• Flagging any Health & Safety concerns and seeking help when needed.
• Following up with clients post‑event and encouraging completion of client satisfaction surveys.
• Working with internal teams to close out any post‑event issues identified as ‘not quite perfect’, including Non‑Conformities or NCRs to improve service levels.