At a Glance
- Tasks: Support VIP attendees at conferences, ensuring they have an amazing experience.
- Company: Dynamic events company with a focus on innovation and teamwork.
- Benefits: Hybrid work, 25 days holiday, health perks, and early finishes in summer.
- Other info: Opportunities for career growth and worldwide travel.
- Why this job: Join a vibrant team and make a real impact on high-profile events.
- Qualifications: Strong communication skills and a proactive, personable attitude.
The predicted salary is between 20000 - 30000 £ per year.
We are seeking an enthusiastic intern to join our VIP Relations/Concierge team, supporting a portfolio of conferences and exhibitions. This is a customer‑facing role where strong communication and people skills are essential. You’ll be responsible for ensuring that key attendees have everything they need to get the most out of their event experience, helping to drive audience retention and event success.
Key responsibilities:
- Act as the concierge lead for a specific event, handling attendee queries and developing personal agendas.
- Build relationships with senior attendees in the run-up to events, then meet and welcome them onsite.
- Support with audience engagement, ensuring that key buyers attend and achieve their business objectives.
- Help deliver sponsored activations and ensure onsite KPIs are met.
- Work closely with marketing, operations, production, and sales teams to support end-to-end event delivery.
What you’ll bring:
- Personable, confident individuals with excellent rapport‑building skills.
- Strong verbal and written communication abilities.
- Good organisational skills and a proactive approach.
What we offer:
- Hybrid working scheme (mix of office and remote).
- 25 days holiday entitlement, plus long service leave and your birthday off.
- Paid sick leave, life assurance, and income protection.
- Access to health and wellbeing services, including a cash‑back plan and EAP.
- Enhanced employer pension contribution and maternity leave options.
- Early Friday finishes in summer.
- Fresh fruit, snacks, and regular socials in the office.
- Cycle‑to‑work scheme.
- Opportunities for worldwide travel.
Our culture:
We champion a meritocratic environment that values talent, effort, and results. Career development is a priority, with many vacancies filled internally each year. You’ll be part of a hardworking, supportive team that invests in your growth and gives you the tools to succeed.
Equal opportunities:
We are proud to be an equal opportunity employer and welcome applications from everyone. If you have a disability or special requirement, we will provide the necessary accommodations.
Concierge Intern, Conferences/ Exhibitions employer: Event-Academy
Join our dynamic team as a Concierge Intern in Camden, where you'll thrive in a supportive and meritocratic environment that prioritises your professional growth. With a hybrid working scheme, generous holiday entitlement, and opportunities for worldwide travel, we ensure a rewarding experience while you help create memorable events for our VIP attendees. Our culture fosters collaboration and innovation, making us an excellent employer for those seeking meaningful and impactful work.
StudySmarter Expert Advice🤫
We think this is how you could land Concierge Intern, Conferences/ Exhibitions
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. Building relationships can open doors that applications alone can't.
✨Tip Number 2
Prepare for interviews by researching the company and its events. Show us you’re genuinely interested in what we do and how you can contribute to our success. Tailor your responses to highlight your relevant skills!
✨Tip Number 3
Practice your communication skills! As a Concierge Intern, you'll need to engage with attendees confidently. Role-play common scenarios with friends or family to boost your confidence before the real deal.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining our team and contributing to our exciting events.
We think you need these skills to ace Concierge Intern, Conferences/ Exhibitions
Some tips for your application 🫡
Show Your Enthusiasm:Let your passion for the events industry shine through in your application. We want to see that you're excited about the role and ready to dive into the world of conferences and exhibitions!
Tailor Your CV:Make sure your CV highlights relevant experience and skills that match the job description. We love seeing how your background aligns with what we’re looking for, so don’t hold back!
Craft a Personal Cover Letter:Your cover letter is your chance to tell us why you’re the perfect fit for our team. Be personable, share your story, and explain how you can contribute to our VIP Relations/Concierge team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, so don’t miss out on this opportunity!
How to prepare for a job interview at Event-Academy
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Concierge Intern role. Familiarise yourself with the responsibilities, especially around attendee engagement and relationship building. This will help you answer questions confidently and show your enthusiasm for the position.
✨Show Off Your People Skills
Since this role is all about communication and rapport-building, be prepared to share examples of how you've successfully interacted with people in the past. Think of specific situations where you’ve gone above and beyond to assist someone, as this will highlight your suitability for a customer-facing role.
✨Prepare Questions That Matter
Interviews are a two-way street, so come armed with thoughtful questions about the company culture, team dynamics, and what success looks like in this role. This not only shows your interest but also helps you gauge if the company is the right fit for you.
✨Dress the Part and Be Punctual
First impressions count! Dress smartly and arrive on time (or log in early if it’s a virtual interview). This demonstrates professionalism and respect for the interviewer's time, setting a positive tone for the conversation.
