Michelin Dining: Guest Experience & Reservations Lead in London

Michelin Dining: Guest Experience & Reservations Lead in London

London Full-Time 30000 - 40000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Own the guest journey, from enquiry to departure, with personalised hosting.
  • Company: Evelyn's Table, an award-winning restaurant in Soho.
  • Benefits: Career development opportunities in a vibrant dining environment.
  • Other info: Join a dynamic team and be part of a unique dining experience.
  • Why this job: Create memorable experiences for guests and enhance your hospitality skills.
  • Qualifications: Strong administration skills and a passion for guest service.

The predicted salary is between 30000 - 40000 £ per year.

Evelyn's Table in Soho, hidden beneath The Blue Posts, seeks a Guest Experience & Reservations Coordinator to own the guest journey from enquiry to departure, combining meticulous administration with warm, personalised hosting.

You will work with Studio Paskin's Reservations and Events team, using Seven Rooms and Microsoft Office, to tailor experiences for celebrations, VIPs and returning guests, while developing your career in an award‑winning restaurant group.

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Michelin Dining: Guest Experience & Reservations Lead in London employer: Evelyn's Table

Evelyn's Table offers a vibrant work culture where creativity and hospitality thrive, making it an exceptional employer for those passionate about delivering unforgettable dining experiences. Located in the heart of Soho, employees benefit from a dynamic environment that fosters personal growth and career advancement within an award-winning restaurant group, alongside competitive benefits and a supportive team atmosphere.

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Contact Details:

Evelyn's Table Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Michelin Dining: Guest Experience & Reservations Lead in London

Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Evelyn's Table. It’s a fun way to stand out and demonstrate what you bring to the table!

Reach Out Directly to Evelyn's Table

Don't be shy about reaching out to Evelyn's Table directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace Michelin Dining: Guest Experience & Reservations Lead in London

Guest Experience Management
Reservations Coordination
Meticulous Administration
Personalised Hosting
SevenRooms
Microsoft Office
Event Planning

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Evelyn's Table and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at Evelyn's Table

Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!