Site Reliability Engineer - 9 Month FTC

Company Description

Evelyn Partners is a UK leader in wealth management, providing personalised, expert investment management and financial planning advice to support clients in embracing what’s next. Our success hinges on our people and that’s our secret for longevity. We are a team of passionate professionals and everything we do is guided by our purpose – placing the power of good advice into more hands, we go further to understand the needs of our clients and what matters most to them. We’re here to help them make significant decisions with confidence, provide strong foundations for the future and guide them towards their goals.

Job Description

What will you be doing? We’re seeking a talented individual to join our Service Protection team in Bracknell on a 9 month FTC. The role provides good exposure across environment management, release support, and cross team coordination. We offer hybrid working, a positive working environment you can thrive in and opportunities to further develop your career.

As Site Reliability Engineer, your responsibilities will include among others:

• Overseeing daily health check reporting from the test team, coordinating resolution of any issues (e.g. batch failures, trading platform issues, CORD outputs) and performing CORD releases in UAT and Production
• Supporting file transfer investigations (VLTrader / GoAnywhere)
• Coordinating quarterly SEI test environment switches / credential updates and handling UAT SEI account setup requests
• Managing Avaloq test account passwords and updating passwords on a monthly basis for the spreadsheet listing all Avaloq Oracle user accounts
• Raising and coordinating environment refresh requests (e.g. DWH, StatPro)
• Supporting UAT API connection issues between Iress and Voyant, UAT access requests for Voyant, UAT API connection issues between Iress and PlannerPal and UAT access requests for PlannerPal

Qualifications

To be successful in this role, you should:

• Have previous experience in IT Service Management (ITIL), ideally within Change, Release, or Transition
• Understand ITIL practices and service lifecycle governance
• Have the ability to assess risk, apply structured challenge, and support governance decisions
• Have experience working in multi-system, multi-vendor environments
• Possess strong analytical skills with the ability to interpret and present data for decision making
• Have effective communication and stakeholder coordination skills
• Hold ITIL Foundation v4, with further ITIL qualifications desirable

Additional Information

As a colleague here at Evelyn Partners you will have access to benefits that include:

• Private medical insurance
• Life assurance
• Pension contribution
• Generous holiday package
• Option to purchase additional holiday
• Shared parental leave

We are proud to value the differences that a diverse workforce brings, representative of society and our clients. At Evelyn Partners we have a wide range of highly active employee resource groups and we're delivering multiple diversity, equity and inclusion initiatives across the organisation. It is our commitment to provide a workspace where all colleagues, regardless of identity, background, or circumstance, feel respected as individuals and feel that they can achieve their full potential and work in a safe, supportive, and inclusive environment. We are happy to make any reasonable adjustments to accommodate for your needs throughout the application process.