At a Glance
- Tasks: Support safe and high-quality changes in live service through operational governance.
- Company: Evelyn Partners, a leading UK wealth management firm.
- Benefits: Competitive salary, private medical insurance, hybrid working, and generous holiday package.
- Other info: Diverse workplace with excellent career growth opportunities.
- Why this job: Join a passionate team making impactful decisions in a dynamic environment.
- Qualifications: Experience in IT Service Management and strong analytical skills required.
The predicted salary is between 30000 - 40000 £ per year.
Company Description
Evelyn Partners is a UK leader in wealth management, providing personalised, expert investment management and financial planning advice to support clients in embracing what’s next. Our success hinges on our people, who are passionate professionals dedicated to placing the power of good advice into more hands and helping clients make significant decisions with confidence.
Job Overview
We’re seeking a talented Service Protection Analyst to join our team in Liverpool. The role supports the delivery of safe, controlled, and high‑quality change into live service by providing operational governance across Release Management, Service Transition, and Change Advisory Board (CAB). The position acts as a key control point to ensure operational readiness, risk mitigation, and compliance with service management standards, protecting live service stability and improving performance.
Responsibilities
- Support the coordination and execution of releases across multiple systems and vendors
- Validate release readiness criteria (testing, rollback, dependencies, documentation, environments) and track and escape risks, issues, and dependencies ahead of release
- Support structured release cycles and post‑release validation / early life support (ELS)
- Contribute to reducing release‑related incidents and rework
- Support onboarding of new services and major changes into BAU support, ensuring operational readiness criteria are met (support models, SLAs, documentation, monitoring, access)
Qualifications
- Previous experience in IT Service Management (ITIL), ideally within Change, Release, or Transition
- Understanding of ITIL practices and service lifecycle governance
- Ability to assess risk, apply structured challenge, and support governance decisions
- Experience working in multi‑system, multi‑vendor environments
- Strong analytical skills with the ability to interpret and present data for decision making
- Effective communication and stakeholder coordination skills
Desired Qualifications
- ITIL Foundation v4, with further ITIL qualifications desirable
Benefits
- Competitive salary
- Private medical insurance
- Life assurance
- Pension contribution
- Hybrid working model (role dependent)
- Generous holiday package
- Option to purchase additional holiday
- Shared parental leave
We are proud to value the differences that a diverse workforce brings, representative of society and our clients. We offer a space where all colleagues, regardless of identity, background, or circumstance, feel respected and can achieve their full potential. We are happy to make any reasonable adjustments to accommodate your needs throughout the application process. Please let your Recruiter know.
Service Protection Analyst - 9 Month FTC in Liverpool employer: Evelyn Partners
Evelyn Partners is an exceptional employer, offering a dynamic work environment in Liverpool where employees are empowered to make impactful contributions in wealth management. With a strong focus on professional development, competitive benefits including private medical insurance and a hybrid working model, the company fosters a culture of inclusivity and respect, ensuring that every team member can thrive and grow in their career.
StudySmarter Expert Advice🤫
We think this is how you could land Service Protection Analyst - 9 Month FTC in Liverpool
✨Join Financial Networking Events
Jump into local finance meetups and conferences — they’re a goldmine for temporary roles in banking and financial services. You can chat with industry professionals and even get leads on upcoming opportunities that might not be posted online yet.
✨Utilise Temp Agencies Specialised in Finance
Reach out to temp agencies that focus on the banking sector. They often have strong ties with various firms and can help you secure short-term gigs that can help beef up your CV and get your foot in the door at firms like Evelyn Partners.
✨Connect with Alumni from Your Uni
Don't underestimate the power of your university’s alumni network. Many former students are working in banking and can help you find temporary roles or even offer mentorship. Reach out directly or attend alumni events to broaden your circle.
✨Stay Active on Job Boards and Company Websites
Keep your eyes peeled on job boards specifically for finance roles. Companies like Evelyn Partners might post temporary positions directly on their sites, so make sure to apply there too. Set alerts to catch those roles the moment they go live!
We think you need these skills to ace Service Protection Analyst - 9 Month FTC in Liverpool
Some tips for your application 🫡
Show Off Your Academic Achievements:In banking and financial services, your academic record can really make you stand out. List relevant grades, certifications, or coursework on your CV, especially if you've taken finance-related modules. This is particularly important for a temporary role where qualifications can help you shine even brighter!
Highlight Relevant Experience:If you’ve done any internships, part-time roles, or even coursework that aligns with banking or finance, make sure you include those! Showcase specific tasks where you used quantitative skills or analytical thinking, as this is what the hiring managers at Evelyn Partners will be keen to see in your application.
Tailor Your Cover Letter Purposefully:When writing your cover letter, focus on why you’re interested in a temporary position at Evelyn Partners. Let them know how you can quickly adapt to the team's needs and how eager you are to learn the ropes of the banking sector during this short stint. Your motivation and enthusiasm could really set you apart!
Be Prepared with References:For temporary roles, references can play a crucial role in your application. Make sure you’ve got a couple of references lined up who can vouch for your skills and work ethic. This helps to give Evelyn Partners confidence in your short-term commitment to the role.
How to prepare for a job interview at Evelyn Partners
✨Brush Up on Financial Regulations
Since this is a role in banking and financial services, be ready to discuss key regulations like MiFID, Basel III, or GDPR. These are hot topics, and your awareness of how they impact daily operations can give you a significant edge during your interview with Evelyn Partners.
✨Showcase Your Analytical Skills
Prepare for interview questions that assess your analytical abilities. You might need to tackle hypothetical scenarios involving risk assessment or financial forecasting. Bringing examples of relevant projects or coursework can emphasise your practical understanding of these concepts.
✨Highlight Flexibility and Adaptability
For a temporary role, showing that you can quickly pick up new processes and tools is crucial. Be ready to discuss previous experiences where you had to adapt to changing requirements or tight deadlines, as this will reassure Evelyn Partners that you’re a reliable team player.
✨Demonstrate a Willingness to Learn
In a temporary position, leaning into your eagerness to learn can really set you apart. Be prepared to share how you’re staying updated on industry trends or any additional training you've pursued. Employers appreciate candidates who are proactive about their development—even for short-term roles.
