Evelyn Partners is seeking a Service Desk Analyst to join our Liverpool team on a 12 month FTC. You will provide first line technical support to staff, handle calls and emails, log incidents and requests in ServiceNow, and ensure tickets are prioritized and resolved within SLA.
The role is hybrid with hours 10:00–18:00, Monday to Friday. We value strong customer service, clear communication, and the ability to work well in a team or independently under pressure.
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Hybrid Service Desk Analyst | IT Support & SLA Champion in Liverpool employer: Evelyn Partners
Evelyn Partners is an excellent employer, offering a dynamic work environment in Liverpool that fosters collaboration and innovation. With a strong focus on employee growth, you will have access to professional development opportunities and the chance to engage with senior leadership, making your contributions impactful. The company values a supportive culture where your skills are recognised and rewarded, ensuring a meaningful and fulfilling career path.
