Evelyn Partners is seeking a Service Desk Analyst in Liverpool for a 12 month FTC. The role provides first-line technical support to staff, handles calls, emails, and self-service requests, and logs incidents in ServiceNow. It is a hybrid role with coverage from 10:00 to 18:00, Monday to Friday, after initial training.
The ideal candidate will have customer service experience, strong communication skills, and familiarity with Microsoft Office. ITIL Foundation and ServiceNow knowledge are a plus.
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Hybrid Service Desk Analyst - Elevate IT Support in Liverpool employer: Evelyn Partners
Evelyn Partners is an excellent employer, offering a dynamic work environment in Liverpool that fosters collaboration and innovation. With a strong focus on employee growth, you will have access to professional development opportunities and the chance to engage with senior leadership, making your contributions impactful. The company values a supportive culture where your skills are recognised and rewarded, ensuring a meaningful and fulfilling career path.
