Client Relations Team Lead - Telephony Performance Coach in Liverpool

Client Relations Team Lead - Telephony Performance Coach in Liverpool

Liverpool Full-Time 30000 - 40000 £ / year (est.) No working from home possible
Evelyn Partners

At a Glance

  • Tasks: Lead and motivate a team to deliver exceptional service to clients.
  • Company: Evelyn Partners, a dynamic firm in Liverpool focused on client relations.
  • Benefits: Private medical insurance, life assurance, and generous holiday package.
  • Other info: Join a supportive environment with opportunities for personal and professional growth.
  • Why this job: Make a real impact by coaching and developing a high-performing team.
  • Qualifications: Experience in managing telephony-based sales teams and a passion for coaching.

The predicted salary is between 30000 - 40000 £ per year.

Evelyn Partners in Liverpool is looking for a talented individual to join our Operations team as a Client Relations Executive Team Leader. You will lead, motivate, and coach the team, ensuring the delivery of exceptional service to our Bestinvest client base.

The ideal candidate will have experience in managing telephony-based sales teams and a strong passion for coaching.

Benefits include private medical insurance, life assurance, and a generous holiday package.

Client Relations Team Lead - Telephony Performance Coach in Liverpool employer: Evelyn Partners

Evelyn Partners in Liverpool is an exceptional employer that prioritises employee well-being and professional growth. With a supportive work culture, comprehensive benefits including private medical insurance and life assurance, and a commitment to coaching and development, this role offers a rewarding opportunity to lead a dynamic team dedicated to delivering outstanding service to clients.

Evelyn Partners

Contact Details:

Evelyn Partners Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Client Relations Team Lead - Telephony Performance Coach in Liverpool

Tip Number 1

Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Client Relations Team Lead role. You never know who might have the inside scoop on job openings or can put in a good word for you.

Tip Number 2

Prepare for those interviews by practising common questions related to team leadership and coaching. We recommend doing mock interviews with friends or using online resources to get comfortable talking about your experience managing telephony-based sales teams.

Tip Number 3

Showcase your passion for coaching during interviews! Share specific examples of how you've motivated and developed your team in the past. This will help you stand out as a candidate who truly cares about delivering exceptional service.

Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.

We think you need these skills to ace Client Relations Team Lead - Telephony Performance Coach in Liverpool

Team Leadership
Coaching Skills
Telephony Sales Management
Client Relationship Management
Motivational Skills
Exceptional Customer Service
Performance Management

Some tips for your application 🫡

Show Your Passion for Coaching:When writing your application, make sure to highlight your passion for coaching and developing others. We want to see how you’ve motivated teams in the past and how you plan to do it with us at Evelyn Partners.

Tailor Your Experience:Don’t just list your previous roles; tailor your experience to match the job description. We’re looking for someone with telephony-based sales experience, so be sure to showcase any relevant achievements that demonstrate your skills.

Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that get straight to the heart of your qualifications and experiences. Remember, clarity is key!

Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team.

How to prepare for a job interview at Evelyn Partners

Know Your Stuff

Make sure you understand the ins and outs of telephony-based sales. Brush up on your knowledge about client relations and how to motivate a team. This will show that you're not just interested in the role, but that you’re genuinely passionate about leading and coaching.

Showcase Your Coaching Skills

Prepare examples of how you've successfully coached teams in the past. Think about specific situations where your guidance led to improved performance. This will help demonstrate your ability to lead and inspire others, which is key for this role.

Understand the Company Culture

Research Evelyn Partners and their approach to client relations. Familiarise yourself with their values and how they deliver exceptional service. This will allow you to tailor your answers to align with their culture, making you a more attractive candidate.

Ask Thoughtful Questions

Prepare some insightful questions to ask during the interview. This could be about their current challenges in client relations or how they measure success in their teams. It shows that you’re engaged and thinking critically about how you can contribute.