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- Tasks: Support sales operations and manage retail accounts for EVE LOM Skincare.
- Company: Join a renowned skincare brand with a cult following, part of Yatsen Global Group.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and learning.
- Why this job: Be part of a passionate team driving beauty innovation and customer engagement.
- Qualifications: 1 year experience in retail/account management; degree or equivalent experience preferred.
- Other info: Ideal for those who thrive in fast-paced, collaborative settings.
The predicted salary is between 30000 - 42000 ÂŁ per year.
EVE LOM Skincare was founded in 1985 by the renowned facialist Eve Lom. The brand’s eponymous skincare collection is centered on the belief that the secret to radiant skin begins with the perfect cleanse. In the 37+ years since the launch of the iconic and hero EVE LOM Cleanser, the brand combines high quality natural ingredients with the latest scientific innovations to create a portfolio of luxurious and effective products, among which many are award-winning and have a loyal, cult following worldwide.
The Sales Coordinator supports the Sales Director and Key Account Manager in driving retail and wholesale sales in the UK, EMEA and Australia. This role will be a key point of contact for all retail accounts and distributors in all aspects of account management and sales operations. This position reports into the Director, Sales for the UK, EMEA and Australia.
Accountabilities:
- Be a point of contact for all retail and distributor accounts; including, yet not limited to new launches and product information updates, order/shipping status, pricing confirmation, marketing support needs, overall customer service.
- Coordinate key retailer weekly sales reports and circulate as required to the designated teams.
- Enter all sales orders and ensure timely delivery of all shipments.
- Prepare and coordinate price lists and communicate changes/updates to customers and Operations Teams.
- Support the Account Manager with any analysis they need for customer meeting presentations, in order to drive sales and increase brand awareness.
- Prepare and coordinate “New Customer” account information set up forms.
- Coordinate product launches and “newness” emails to customers as directed by the sales and marketing teams.
- Support the Sales Team in creating and executing best-in-class Trade Marketing plans (sampling, GWPs, CRM etc.) and securing effective visibility for the brand with all our Retailers.
- Administration of office supplies and general office requirements.
- Management of office sample ordering.
- Support Sales and Education events where necessary.
- Coordinate content updates with relevant retailers.
- Monitor and track regional market landscape.
Required skills for the role:
- Requires strong interpersonal and customer service skills and the ability to build positive/effective business partnerships.
- Requires excellent numerical and analytical skills with an eye for detail and high standards of performance.
- Requires excellent communication skills; written and verbal.
- Must be highly organized and possess a strong level of administrative ability to effectively manage workload.
- Must be proficient in Microsoft Word, Excel, Powerpoint and Outlook, previous experience in Navision and/or other sales related software is preferred.
- Must be able to prioritize competing tasks and to meet deadlines.
- Expert conducting business in virtual settings via Zoom, Teams and an ability to develop strong working relationships with remotely based teams.
- Ability to work collaboratively in an evolving, fast-paced environment.
Qualifications and experience:
- Minimum 1 year experience managing retail wholesale/retail/account management in a similar role; preferably in the beauty industry.
- Bachelor’s degree or equivalent in experience.
Contact Detail:
EVE LOM Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Coordinator
✨Tip Number 1
Familiarise yourself with EVE LOM's product range and brand ethos. Understanding their unique selling points and the science behind their skincare products will help you engage effectively with potential clients and demonstrate your passion for the brand.
✨Tip Number 2
Network within the beauty industry, especially with professionals who have experience in retail and wholesale account management. Attend industry events or join relevant online forums to connect with others and gain insights that could be beneficial during your application process.
✨Tip Number 3
Brush up on your analytical skills by practising data interpretation and reporting. Since the role involves preparing sales reports and analysing market landscapes, being comfortable with numbers will set you apart from other candidates.
✨Tip Number 4
Demonstrate your organisational skills by creating a mock project plan for a product launch. This will showcase your ability to manage multiple tasks and deadlines, which is crucial for the Sales Coordinator role at EVE LOM.
We think you need these skills to ace Sales Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales coordination, account management, and the beauty industry. Use keywords from the job description to demonstrate that you meet the specific requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your interpersonal skills and customer service experience. Mention your familiarity with retail operations and how you can contribute to the sales team at EVE LOM.
Showcase Analytical Skills: In your application, provide examples of how you've used numerical and analytical skills in previous roles. This could include managing sales reports or conducting market analysis, which are key aspects of the Sales Coordinator role.
Highlight Communication Proficiency: Emphasise your written and verbal communication skills in your application. Mention any experience you have with virtual communication tools like Zoom or Teams, as this is important for collaborating with remote teams.
How to prepare for a job interview at EVE LOM
✨Know the Brand Inside Out
Before your interview, make sure you research EVE LOM and its product range thoroughly. Understand their values, key products, and what sets them apart in the beauty industry. This will show your genuine interest and help you answer questions more effectively.
✨Demonstrate Your Customer Service Skills
As a Sales Coordinator, you'll be the point of contact for retail accounts. Be prepared to discuss your previous experiences in customer service and how you've successfully managed client relationships. Use specific examples to illustrate your interpersonal skills.
✨Showcase Your Analytical Abilities
The role requires strong numerical and analytical skills. Be ready to talk about how you've used data to drive sales or improve processes in past roles. You might even want to prepare a brief example of a report or analysis you've conducted.
✨Prepare for Virtual Communication
Since the role involves working with remote teams, practice your virtual communication skills. Familiarise yourself with platforms like Zoom and Teams, and be ready to discuss how you build relationships in a virtual setting. This will demonstrate your adaptability and tech-savviness.
