Global NPD Manager in London

About EVE LOM

EVE LOM Skincare was founded in 1985 by the renowned facialist Eve Lom. The brand’s eponymous skincare collection is centred on the belief that the secret to radiant skin begins with the perfect cleanse. In the 37+ years since the launch of the iconic EVE LOM Cleanser, the brand has combined high-quality natural ingredients with the latest scientific innovations to create a portfolio of luxurious and effective products, many of which are award-winning and have a loyal, cult following worldwide.

Parent Company

EVE LOM was acquired in March 2021 by Yatsen Global Group (NYSE: YSG), a leader in the rapidly evolving China beauty market, with the mission of creating an exciting new journey of beauty discovery for consumers in China and around the world. Leveraging its digitally native direct-to-consumer business model, Yatsen has built a platform with core capabilities that disrupt every part of the traditional beauty industry value chain and deliver greater value to its customers. Yatsen reaches and engages with customers directly both online and offline, with an expansive presence across all major e-commerce, social, and content platforms in China.

Key responsibilities:

• End-to-End Product Delivery – NPD, Change Management and Gifting
• Support and lead end-to-end product delivery for NPD, Change Management, and Gifting/Local Activation as the primary bridge between the brand and manufacturers to drive launch plans.
• Confidently manage and challenge suppliers where necessary to ensure timelines, quality standards, and deliverables are met.
• Coordinate third-party partners and test houses, ensuring quality standards meet both brand and local market requirements.
• Maintain CPAs to ensure projects meet timelines, targets, and budgets, while working closely with teams across China and Europe to execute all phases of the project lifecycle seamlessly.
• Provide day-to-day support to ensure seamless operations and project execution.
• Global & CN Artwork Support
• Collaborate with Design and Regulatory teams to manage the development of English primary and secondary packaging (bottles, boxes, etc.).
• Work closely with the Regulatory and Technical Information Manager in China and the UK to ensure compliance with international standards.
• Market Insight, Vendor Analysis & Strategic Planning
• Support the Global NPD Director and Senior NPD Manager in monitoring and analysing overseas skincare market trends and consumer behaviour to identify white space opportunities across different categories.
• Identify and shortlist cutting-edge technical proposals (e.g., advanced formulations, sustainable packaging, or delivery systems) that align with the brand’s DNA and present them to the product team for future development.
• Operational, Sales and Commercial Ad-Hoc Support
• Documentation and process management.
• Track and monitor costs to ensure global budgetary control.
• Confidently manage project trackers and feed critical information into the business.
• Act as the first point of contact for operational NPD queries, new line form information, and ad-hoc requests.

Key Skills & Experience:

• 4+ years’ experience in NPD, ideally within beauty, luxury, or lifestyle brands; global or regional exposure is a plus.
• Excellent organisational skills with the ability to manage multiple projects simultaneously.
• Strong attention to detail and high standards of quality in execution.
• Proactive, collaborative, and a strong team player with excellent communication skills.
• Passion for beauty, skincare, and luxury brands.
• SKINCARE industry experience is a MUST