At a Glance
- Tasks: Manage ecommerce strategies, optimise customer journeys, and drive sales growth.
- Company: Join EVE LOM, a luxury skincare brand with a rich heritage.
- Benefits: Competitive salary, collaborative team environment, and opportunities for professional growth.
- Other info: Dynamic role with a focus on creativity and data-driven decision making.
- Why this job: Be part of a pioneering brand and make a real impact in the beauty industry.
- Qualifications: 5-7 years in ecommerce, experience with Shopify Plus and Klaviyo.
The predicted salary is between 45000 - 55000 € per year.
About EVE LOM
For over four decades, EVE LOM has been a pioneer in radiant skin health — fusing British heritage, artisanal craftsmanship, and strong technical expertise (ideally Shopify Plus), including store setup, theme customization, app integration, and backend administration.
- Klaviyo Super User: You are highly proficient in using Klaviyo to drive customer acquisition, conversion, and retention, with hands-on experience building and optimizing lifecycle flows, segmentation, and testing.
- Experience in managing Gorgias and Yopto applications: A strong bonus (Customer Service, Loyalty, Reviews).
- Team First: Proud to be part of the Eve Lom team and make things happen together! You are approachable, collaborative, and bring an authentic hands-on approach when working cross-functionally.
- Analytical Confidence: You don't just pull data; you interpret it. You understand how to identify the ‘what’ and are proactive in proposing the actions or projects needed to improve our performance (conversion rate, AOV, CAC, LTV, repeat rate, bounce rate).
- Detail Obsessed: Keeping everybody on the team (and yourself) on track within our workstreams e.g. monthly content, email schedule (led in Asana).
- Commercial Drive: You are motivated by revenue targets, customer retention, acquisition, and take pride in seeing a campaign drive a positive result.
- Eye for Content: You bring strong on-site content, merchandising, and customer journey instincts, with proven success elevating on-site education and SEO-led content to drive organic traffic and improve conversion rates.
- Experience: 5-7 years in a similar ecommerce trading role. Experience working for a luxury skincare brand, with a customer-centric approach.
Ecommerce Manager employer: EVE LOM
EVE LOM is an exceptional employer that champions a collaborative and innovative work culture, where every team member's contribution is valued. With a focus on employee growth, we offer opportunities for professional development in the dynamic field of ecommerce, particularly within the luxury skincare sector. Located in a vibrant area, our team enjoys a supportive environment that fosters creativity and drives success, making it a rewarding place to build a meaningful career.
StudySmarter Expert Advice🤫
We think this is how you could land Ecommerce Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at EVE LOM or similar brands. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Show off your skills! If you've got experience with Shopify Plus, Klaviyo, or any of the tools mentioned, make sure to highlight that in conversations. Share specific examples of how you've driven customer acquisition or improved conversion rates.
✨Tip Number 3
Be proactive! Don’t wait for job openings to pop up. Reach out directly through our website and express your interest in joining the team. A little initiative goes a long way!
✨Tip Number 4
Prepare for interviews by diving deep into EVE LOM’s brand values and products. Show us that you’re not just another candidate, but someone who truly understands and resonates with our mission in radiant skin health.
We think you need these skills to ace Ecommerce Manager
Some tips for your application 🫡
Show Your Passion for Skincare:When writing your application, let your love for skincare shine through! We want to see how your experience aligns with our brand values and how you can contribute to our mission of radiant skin health.
Highlight Relevant Experience:Make sure to showcase your hands-on experience with Shopify Plus, Klaviyo, and any other tools mentioned in the job description. We’re looking for specific examples that demonstrate your skills and how they’ve driven results in previous roles.
Be Data-Driven:We love numbers! In your application, don’t just mention your analytical skills; provide examples of how you've used data to improve performance metrics like conversion rates or customer retention. Show us you can interpret data and take action!
Keep It Collaborative:Since we value teamwork, make sure to highlight your collaborative spirit. Share experiences where you worked cross-functionally and how you contributed to team success. We want to know how you can help us make things happen together!
How to prepare for a job interview at EVE LOM
✨Know Your E-Commerce Stuff
Make sure you brush up on your e-commerce knowledge, especially around Shopify Plus. Be ready to discuss your experience with store setup, theme customisation, and app integration. They’ll want to see that you can hit the ground running!
✨Show Off Your Klaviyo Skills
Since they’re looking for a Klaviyo Super User, come prepared with examples of how you've used Klaviyo to drive customer acquisition and retention. Talk about specific lifecycle flows you've built and how they impacted conversion rates.
✨Be a Team Player
EVE LOM values collaboration, so highlight your experience working cross-functionally. Share stories that showcase your approachable nature and how you’ve contributed to team success in previous roles.
✨Data is Your Best Friend
Demonstrate your analytical confidence by discussing how you interpret data to drive decisions. Be ready to talk about key metrics like conversion rate and AOV, and propose actionable insights based on your findings.
