At a Glance
- Tasks: Manage ecommerce strategies, optimise customer journeys, and drive sales growth.
- Company: Join EVE LOM, a luxury skincare brand with a rich heritage.
- Benefits: Competitive salary, collaborative team environment, and opportunities for professional growth.
- Other info: Dynamic role with a focus on creativity and data-driven decision making.
- Why this job: Be part of a pioneering brand and make a real impact in the beauty industry.
- Qualifications: 5-7 years in ecommerce, experience with Shopify Plus and Klaviyo.
The predicted salary is between 45000 - 55000 £ per year.
About EVE LOM
For over four decades, EVE LOM has been a pioneer in radiant skin health — fusing British heritage, artisanal craftsmanship, and strong technical expertise (ideally Shopify Plus), including store setup, theme customization, app integration, and backend administration.
- Klaviyo Super User: You are highly proficient in using Klaviyo to drive customer acquisition, conversion, and retention, with hands-on experience building and optimizing lifecycle flows, segmentation, and testing.
- Experience in managing Gorgias and Yopto applications: A strong bonus (Customer Service, Loyalty, Reviews).
- Team First: Proud to be part of the Eve Lom team and make things happen together! You are approachable, collaborative, and bring an authentic hands-on approach when working cross-functionally.
- Analytical Confidence: You don't just pull data; you interpret it. You understand how to identify the ‘what’ and are proactive in proposing the actions or projects needed to improve our performance (conversion rate, AOV, CAC, LTV, repeat rate, bounce rate).
- Detail Obsessed: Keeping everybody on the team (and yourself) on track within our workstreams e.g. monthly content, email schedule (led in Asana).
- Commercial Drive: You are motivated by revenue targets, customer retention, acquisition, and take pride in seeing a campaign drive a positive result.
- Eye for Content: You bring strong on-site content, merchandising, and customer journey instincts, with proven success elevating on-site education and SEO-led content to drive organic traffic and improve conversion rates.
- Experience: 5-7 years in a similar ecommerce trading role. Experience working for a luxury skincare brand, with a customer-centric approach.
Ecommerce Manager employer: EVE LOM
EVE LOM is an exceptional employer that champions a collaborative and innovative work culture, where every team member's contribution is valued. With a focus on employee growth, we offer opportunities for professional development in the dynamic field of ecommerce, particularly within the luxury skincare sector. Located in a vibrant area, our team enjoys a supportive environment that fosters creativity and drives success, making it a rewarding place to build a meaningful career.
StudySmarter Expert Advice🤫
We think this is how you could land Ecommerce Manager
✨Get to Know Your E-commerce Community
Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like EVE LOM are looking for when hiring for a Ecommerce Manager.
✨Showcase Your Skills with an Online Portfolio
In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to EVE LOM for the Ecommerce Manager, a tangible demonstration of your skills could make a huge difference.
✨Attend E-commerce Events and Conferences
Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at EVE LOM as a Ecommerce Manager, rub shoulders with their representatives when possible!
✨Utilise Company Resources
Don’t forget to check out EVE LOM’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a Ecommerce Manager.
We think you need these skills to ace Ecommerce Manager
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at EVE LOM, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with EVE LOM's goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.
Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at EVE LOM. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at EVE LOM
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that EVE LOM uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at EVE LOM. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
