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- Tasks: Provide essential admin support for ADHD and ASD services, liaising with parents and coordinating clinics.
- Company: Join BCHC, a leading NHS provider dedicated to integrated, personalised care.
- Benefits: Gain valuable experience in healthcare, with opportunities for professional growth and development.
- Why this job: Make a real difference in the lives of children and families while developing your skills.
- Qualifications: Strong communication skills and ability to handle sensitive situations with empathy.
- Other info: Be part of a dynamic team in a supportive environment focused on community health.
The predicted salary is between 30000 - 42000 £ per year.
This job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested.
Provision of a comprehensive secretarial and administrative service for the ADHD and ASD Service. Liaising with Parents/Carers for Prescription and Medical Review requests. To work collaboratively with other admin team members. All patient records on RIO to be maintained and updated accurately. Help support the setup of appropriate clinics and distribution of work to the ADHD Nurses. Formatting and distributing ASD/ADHD diagnostic reports for parents and schools.
It is essential that the post holder should exercise initiative commensurate with the role and that confidentiality is maintained at all times. Providing day to day support to the Band 4 Administrator, ADHD Nurses, ASD Coordinators and Clinical Lead. Receive telephone calls from parents/carers and special schools requesting repeat prescriptions, ensuring the ADHD Nurse Specialist has relevant up-to-date notes to write up the prescription and follow the identified local procedures.
Responding to all emails through the generic ADHD or ASD email (net) account and taking appropriate action as required. Making and receiving telephone calls, both internally and externally, ensuring all messages are taken and relayed accurately to the appropriate member of the Team. Using own judgement to resolve problems arising. Dealing appropriately with frustrated/angry parents/carers that are still waiting to be seen by the service. Signposting parents/carers where they can seek further support and give suitable nonclinical advice. Help investigate and resolve any potential complaints that arise with PALS.
BCHC has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehab Centre and one of Europe's leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities.
We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands. If you want to Be Part of Our Team and work with a Foundation Trust which is continuously striving for best care and healthy communities, we want to hear from you.
For further details on the main responsibilities, please see the attached job description and person specification.
Band 3 ADHD/ASD Administrator in Birmingham employer: Evasion Design
Contact Detail:
Evasion Design Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Band 3 ADHD/ASD Administrator in Birmingham
✨Tip Number 1
Get your networking game on! Reach out to current or former employees at BCHC through LinkedIn or other platforms. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview like it’s a big exam. Research the ADHD/ASD services they provide and think about how your skills can contribute. Show them you’re not just another applicant, but someone who genuinely cares about the role.
✨Tip Number 3
Practice makes perfect! Get a friend to do a mock interview with you. This will help you articulate your thoughts clearly and boost your confidence when it’s time to shine in front of the real interview panel.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows that you’re really interested in the position. Plus, it keeps you on their radar!
We think you need these skills to ace Band 3 ADHD/ASD Administrator in Birmingham
Some tips for your application 🫡
Get to Know the Role: Before you start writing, take a good look at the job description. Understand what the Band 3 ADHD/ASD Administrator role entails and think about how your skills match up. This will help us tailor your application to show you're the perfect fit!
Be Clear and Concise: When you're putting together your application, keep it straightforward. Use clear language and avoid jargon. We want to see your personality shine through, but also make sure we can easily see your relevant experience and skills.
Show Your Initiative: This role requires a bit of problem-solving and initiative. In your application, share examples of times you've taken the lead or resolved issues. It’ll show us that you’re ready to tackle challenges head-on!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Evasion Design
✨Know Your Role Inside Out
Make sure you thoroughly understand the responsibilities of a Band 3 ADHD/ASD Administrator. Familiarise yourself with the key tasks like liaising with parents and managing patient records on RIO. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Practice Active Listening
During the interview, listen carefully to the questions being asked. This is especially important when discussing sensitive topics like dealing with frustrated parents or handling complaints. Reflecting back what you've heard can demonstrate your understanding and empathy, which are crucial for this position.
✨Showcase Your Initiative
Be prepared to share examples of how you've exercised initiative in previous roles. Whether it’s resolving a problem or improving a process, having specific anecdotes ready will illustrate your ability to think on your feet and contribute positively to the team.
✨Emphasise Confidentiality and Professionalism
Since this role involves handling sensitive information, be ready to discuss how you maintain confidentiality and professionalism in your work. Highlight any relevant experiences where you’ve had to manage confidential data or navigate challenging conversations with care.
