Band 3 IMT Administrator - Meadway in Birmingham

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Job Summary

To provide high quality professional administrative support to the Community Nursing Teams. To support the Team Leaders and community nursing teams to implement efficient office systems and procedures.

To ensure high standards of customer services are met at all times when liaising with staff, external organisations, patients and their relatives.

Although the post holder will mainly be based at Meadway community nursing team, you could be asked to travel or support any of our community nursing teams within the East locality.

Main duties of the job

We have an exciting opportunity for an Administrator to provide high quality professional administrative support to the Community Nursing teams – the successful post holder will be required to work from various teams in that locality to provide cover as required, so the candidate will need to demonstrate flexibility.

Are you a skilled administrator with experience of data bases? Microsoft Word and Excel? Able to work on your own initiative? With excellent communication skills?

Could you be the person able to help support our busy teams?

If you think this may be you why not apply and become part of our community nursing team.

About Us

BCHC has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people\’s homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehab Centre and one of Europe\’s leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands.

If you want to \’Be Part of Our Team\’ and work with a Foundation Trust which is continuously striving for best care and healthy communities, we want to hear from you.

IMPORTANT

• Please ensure you check your Trac account regularly as this is how we will communicate with you during the shortlisting and selection process.
• Please ensure all sections of the application form are completed fully. Please particularly ensure that you provide full details of all referees including business email address, telephone contact details and postal address.

Details

• Date posted: 04 December 2025
• Pay scheme: Agenda for change
• Band: Band 3
• Salary: £24,937 to £26,598 a year per annum
• Contract: Permanent
• Working pattern: Full-time
• Reference number: 820-7564535-COM
• Job locations: Church Lane Health Centre, 80 Church Lane, Birmingham, B33 9EN

Job Responsibilities

To provide a comprehensive administrative support to the community nursing team including typing of letters, minutes of meetings and other documentation.

Please note as part of the interview process, all interviewee\’s will be required to complete a Maths & English test.

Person Specification

Essential

• Qualifications / training: GCSE Maths Grade C or above or equivalent/or equivalent experience
• ECDL or equivalent IT qualification
• NVQ Level 3 or Diploma

Experience

• Able to work to deadlines.
• Experience of Microsoft Word, Excel and Outlook
• Previous experience of administration and clerical work

Skills / Knowledge

• Ability to communicate to a high level with a wide range of people
• Ability to use tact and diplomacy when dealing with service users who may be distressed, emotional and/or verbally aggressive
• Proven Customer Care skills.
• Ability to handle people in a courteous and sensitive manner, taking into account individual needs
• Able to multitask, prioritise workload & use own initiative and good time management skills
• Understanding & commitment to equal opportunities
• High level written communication skills
• Data input skills

Desirable

• Ability to set up and maintain filing systems
• Copy Typing skills
• Knowledge of PAS

Personal qualities

• Ability to work effectively as a team member
• Ability to make a positive contribution to effective team work
• Reliable and punctual showing good time management skills
• Demonstrates ability to use initiative and take ownership
• Willing to undertake a range of tasks and activities
• Shows flexibility and initiative in planning workload

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer Details

Employer name: Birmingham Community Healthcare NHS FT

Address: Church Lane Health Centre, 80 Church Lane, Birmingham, B33 9EN

Employer\’s website: https://www.bhamcommunity.nhs.uk/