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- Tasks: Provide essential admin support to the medical secretarial team in a community paediatrics setting.
- Company: Join Birmingham Community Healthcare NHS FT, a supportive and caring environment.
- Benefits: Full-time hours with a competitive salary and opportunities for personal growth.
- Why this job: Make a difference in children's healthcare while developing your skills in a dynamic team.
- Qualifications: 5 GCSEs including English and Maths, plus previous office experience.
- Other info: Flexible working environment with a focus on teamwork and communication.
The predicted salary is between 24000 - 36000 £ per year.
Responsibilities
- To answer telephone calls, dealing with initial queries and forwarding calls and messages as necessary.
- Responsible for pulling of notes for clinics ensuring that the notes are properly bound and prepared to agreed information governance and medical records standards.
- Photocopying and sending out of clinical letters and reports ensuring that the demographic information on letters matches the information on envelopes and finalise the letters on PAS for the Secretary (after being signed by the Doctors).
- Due to their content some correspondence may be of an upsetting nature.
- Opening and date stamping of post, ensuring that urgent correspondence is passed onto the appropriate person, scan in the new patient referrals (after triage by the Doctor) and send them to the Central Booking Service, in a timely manner.
- Participate in archiving clinical notes on an annual cycle to ensure the best utilisation of medical records storage.
- Retrieve notes from filing as required for audits.
- Ensure that the filing areas are kept tidy and that filing is undertaken on a daily basis to ensure that notes are up to date.
- File correspondence and reports in medical notes prior to appointments.
- Ensure medical records contain documents, graphs and forms required by Consultants and medical staff.
- To arrange interpreters as required, following local procedures.
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Band 2 Receptionist/Admin Support - Community Paeds employer: Evasion-design.com
Contact Detail:
Evasion-design.com Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Band 2 Receptionist/Admin Support - Community Paeds
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Birmingham Community Healthcare NHS FT. Understanding their values and mission can help you tailor your responses and show that you're genuinely interested in the role.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your previous experience and how it relates to the Band 2 Receptionist/Admin Support role.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you’re dressed smartly for your interview. It shows professionalism and respect for the role you’re applying for.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Band 2 Receptionist/Admin Support - Community Paeds
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences match the job description. We want to see how you can bring value to our team, so don’t hold back on showcasing your relevant experience!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly see why you’re a great fit for the role.
Show Your Personality: While professionalism is key, we also love to see a bit of your personality shine through. Let us know what makes you unique and how you can contribute to our team culture. A touch of warmth can go a long way!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Evasion-design.com
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Band 2 Receptionist/Admin Support. Familiarise yourself with the tasks mentioned in the job description, like handling calls, managing medical records, and ensuring correspondence is accurate. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
Since this role involves dealing with the public and staff, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated in previous roles, especially in challenging situations. This will demonstrate your excellent communication skills, which are essential for this position.
✨Demonstrate Your Organisational Skills
The job requires strong organisational abilities, so be ready to discuss how you prioritise tasks and manage your workload. Think of specific instances where you successfully organised your time or handled multiple responsibilities at once. This will highlight your self-motivation and ability to adapt, which are key qualities for this role.
✨Prepare for Scenario Questions
Expect scenario-based questions during the interview, especially regarding handling sensitive information or upset patients. Think about how you would approach these situations with tact and empathy. Practising your responses will help you feel more prepared and confident when faced with these types of questions.
