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- Tasks: Join us as a part-time receptionist, supporting our health centre and ensuring smooth operations.
- Company: Birmingham Community Healthcare NHS Foundation Trust is dedicated to providing exceptional community healthcare services.
- Benefits: Enjoy flexible hours, a supportive team environment, and the chance to make a real difference.
- Why this job: Be the friendly face for patients and contribute to better healthcare in your community.
- Qualifications: Strong organisational skills, communication abilities, and proficiency in Microsoft Office are essential.
- Other info: This role may require working at different centres; flexibility is key!
The predicted salary is between 20000 - 30000 £ per year.
Applications are invited for vacancies with the corporate division of BCHC Trust. We have an opportunity within one of our health centres based in the Walmley, Sutton Coldfield area, to appoint a part-time receptionist. Walmley Health Centre is one of our most established centres that holds a number of BCHC services and needs hardworking, reliable and friendly staff. This position is part-time Monday – Friday, 12:30am – 16:30pm.
The successful candidate must have excellent organizational and communication skills, be motivated and enthusiastic to ensure that a quality and efficient service is provided to the clinical teams. The post holder must have the ability to work on their own initiative. They will also need to be able to prioritize their workload and work under pressure to meet agreed deadlines.
The Receptionist is an integral part of the Health Centre and is often the first point of contact for patients and visitors on arrival. You should have excellent keyboard skills and a working knowledge of Windows-based computer packages, in particular Microsoft Word, Excel, and Outlook. You will need to have an awareness of the confidentiality and equality issues associated with working in a Clinical Support Services environment.
The post may require you to undertake duties at other centers across the trust due to service demand and changes. This will be discussed and agreed with you prior to any changes.
When attending interviews, evidence of the necessary qualifications will be needed; otherwise, interviews will not take place.
IMPORTANT: Please ensure you check your Trac account regularly as this is how we will communicate with you during the shortlisting and selection process. Please ensure all sections of the application form are completed fully. Please particularly ensure that you provide full details of all referees including business email address, telephone contact details, and postal address.
Please be aware that BCHC utilises a third-party recruitment system (TRAC). When applying via NHS Jobs, your submitted application will be imported into TRAC and any correspondence will be sent via TRAC. We advise that you check your junk/spam emails.
If you want to ‘Be Part of Our Team’ and work with a Foundation Trust which is continuously striving for better care and healthier communities, we want to hear from you.
Band 2 Facilities Health Centre Receptionist employer: Evasion-design.com
Contact Detail:
Evasion-design.com Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Band 2 Facilities Health Centre Receptionist
✨Tip Number 1
Familiarise yourself with the specific services offered at Walmley Health Centre. Understanding the centre's operations and the types of patients they serve will help you demonstrate your enthusiasm and suitability for the role during the interview.
✨Tip Number 2
Brush up on your communication skills, especially in a healthcare context. Practising how to handle patient inquiries and manage difficult situations can set you apart as a candidate who is ready to provide excellent service from day one.
✨Tip Number 3
Make sure you understand the importance of confidentiality and equality in a clinical environment. Being able to discuss these topics confidently will show that you are aware of the responsibilities that come with the role.
✨Tip Number 4
Prepare to discuss your organisational skills and ability to work under pressure. Think of examples from your past experiences where you successfully managed multiple tasks or met tight deadlines, as this will highlight your capability to thrive in a busy health centre.
We think you need these skills to ace Band 2 Facilities Health Centre Receptionist
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Band 2 Facilities Health Centre Receptionist position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Skills: Emphasise your organisational and communication skills in your CV and cover letter. Provide specific examples of how you've successfully managed workloads, worked under pressure, and provided excellent customer service in previous roles.
Complete the Application Form Thoroughly: Ensure that all sections of the application form are filled out completely. Pay special attention to providing full details of your referees, including their business email addresses and contact numbers, as this is crucial for the shortlisting process.
Check Your TRAC Account Regularly: After submitting your application, keep an eye on your TRAC account for any updates or communications from BCHC Trust. This is how they will inform you about the next steps in the selection process, so don’t miss any important messages.
How to prepare for a job interview at Evasion-design.com
✨Showcase Your Communication Skills
As a receptionist, you'll be the first point of contact for patients and visitors. Make sure to demonstrate your excellent communication skills during the interview by speaking clearly and confidently, and by actively listening to the interviewer's questions.
✨Highlight Your Organisational Abilities
The role requires strong organisational skills. Prepare examples from your past experiences where you successfully managed multiple tasks or prioritised your workload effectively, especially under pressure.
✨Familiarise Yourself with Relevant Software
Since the job involves using Windows-based packages like Microsoft Word, Excel, and Outlook, it’s a good idea to brush up on these tools. You might even mention specific features you are comfortable with during the interview to show your proficiency.
✨Understand Confidentiality and Equality Issues
Working in a clinical environment means handling sensitive information. Be prepared to discuss your understanding of confidentiality and equality issues, and how you would ensure compliance in your role as a receptionist.
