At a Glance
- Tasks: Support cleaning and decluttering for vulnerable clients while managing office coordination.
- Company: Compassionate cleaning and decluttering support business with a focus on community care.
- Benefits: Flexible part-time hours and a supportive small-team environment.
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: Strong English skills, organisational confidence, and compassion for vulnerable individuals.
- Other info: Opportunity to grow with the business in a varied role.
The predicted salary is between 24000 - 36000 Β£ per year.
We are a growing cleaning and decluttering support business working with a wide range of clients, including vulnerable adults, people experiencing self-neglect, and individuals with hoarding disorder. We are looking for a reliable team member to support both our office coordination and on-site cleaning/decluttering services. This role requires compassion, professionalism, and confidence working in sensitive home environments.
This is a hybrid role, combining admin, team coordination, and fieldwork β especially where a female presence is required for client comfort and safeguarding.
Key Responsibilities- Organising jobs and creating team rotas (who attends each job).
- Recording completed jobs using Excel.
- Managing and responding to emails and telephone enquiries.
- Emailing referrers and clients once jobs are completed.
- General admin tasks as required.
- Representing the business in multidisciplinary meetings and forums.
- Attending quotation visits across London.
- Providing cleaning and decluttering support in client homes.
- Supporting individuals living with hoarding disorder and self-neglect.
- Working sensitively with vulnerable adults and complex situations.
- Acting as a calm, professional and reassuring presence.
- Assisting with transporting equipment if you are a driver.
- Female applicant
- Strong spoken and written English
- Confident organising rotas and working independently
- Comfortable working in homes affected by hoarding and neglect
- Willing to do both office-based work and fieldwork
- Valid DBS check or willingness to obtain one
- Driving licence and access to a vehicle
- Experience in cleaning, decluttering, care, housing, social care, or support roles
- Experience working with vulnerable adults or hoarding environments
- Flexible, part-time hours
- Supportive small-team environment
- Varied role (not just desk-based)
- Opportunity to grow with the business
Office, Cleaning, Decluttering & Hoarding Support Officer employer: Eva's Helping Hands
Contact Detail:
Eva's Helping Hands Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Office, Cleaning, Decluttering & Hoarding Support Officer
β¨Tip Number 1
Network like a pro! Reach out to people in the cleaning and support sectors. Attend local events or join online groups where you can connect with others who might know about job openings. Remember, sometimes itβs not just what you know, but who you know!
β¨Tip Number 2
Show your passion! When you get the chance to chat with potential employers, let them see your enthusiasm for helping vulnerable adults and tackling hoarding issues. Share personal stories or experiences that highlight your compassion and professionalism.
β¨Tip Number 3
Be prepared for interviews! Research common questions related to cleaning, decluttering, and working with sensitive clients. Practise your answers, focusing on how your skills align with the role. We want you to shine when itβs your time to impress!
β¨Tip Number 4
Apply through our website! Itβs the best way to ensure your application gets noticed. Plus, youβll find all the latest roles we have available, so donβt miss out on the chance to join our supportive team!
We think you need these skills to ace Office, Cleaning, Decluttering & Hoarding Support Officer
Some tips for your application π«‘
Show Your Compassion: When writing your application, make sure to highlight your compassion and professionalism. We want to see how you can connect with vulnerable adults and handle sensitive situations with care.
Be Organised: Since this role involves organising jobs and creating rotas, itβs a good idea to mention any relevant experience you have in managing schedules or coordinating teams. We love a candidate who can keep things running smoothly!
Tailor Your Application: Donβt just send a generic application! Make sure to tailor your CV and cover letter to reflect the specific skills and experiences that match our job description. We appreciate when candidates take the time to show us theyβre a great fit.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you donβt miss out on any important updates from us!
How to prepare for a job interview at Eva's Helping Hands
β¨Know the Role Inside Out
Make sure you thoroughly understand the job description. Familiarise yourself with the responsibilities, especially around office coordination and fieldwork. This will help you demonstrate how your skills align with their needs during the interview.
β¨Show Your Compassion
Since this role involves working with vulnerable adults and sensitive situations, be prepared to discuss your experience in similar environments. Share specific examples that highlight your compassion and professionalism, as these qualities are crucial for the position.
β¨Demonstrate Organisational Skills
The ability to organise jobs and create team rotas is key. Bring examples of how you've successfully managed schedules or coordinated teams in the past. This will show that you can handle the logistical side of the role effectively.
β¨Prepare for Scenario Questions
Expect questions about how you'd handle challenging situations, especially related to hoarding or self-neglect. Think through potential scenarios and how you would approach them calmly and professionally, as this will showcase your problem-solving skills.