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- Tasks: Lead and manage workshop operations, ensuring efficiency and compliance.
- Company: Join Lithia UK, a leading global automotive retailer focused on innovation and customer experience.
- Benefits: Enjoy competitive salary, pension, 23 days holiday, exclusive discounts, and more!
- Why this job: Be part of a dynamic team that values personal growth and celebrates success.
- Qualifications: Experience in the motor industry, strong planning skills, and excellent people skills required.
- Other info: Diversity is valued; we welcome applicants from all backgrounds.
The predicted salary is between 36000 - 60000 £ per year.
Evans Halshaw Vauxhall, Wakefield
Competitive salary with pension, critical illness pays, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services.
We have an exciting opportunity to join our growing team as a Workshop Supervisor. In this role, you are a key influencer who will work closely with both the Service Reception and Parts Teams. Become part of what is already a fantastic journey. The possibilities are endless.
What does the role of Workshop Supervisor involve?
- Accounting for and managing Technicians’ time when working on jobs.
- Ensuring Job Card write-up compliance with regards to OEM Warranty Procedures.
- Managing and improving workshop Productivity and Efficiency by allocating the correct jobs to the correctly skilled technician.
- Identifying Technician Training Needs.
What do you need to succeed as a Workshop Supervisor?
- Proven experience within a service department in the motor industry.
- An excellent understanding of systems and processes operated within this environment.
- A strong knowledge of Health and Safety.
- Confident with dealing with people at all levels, able to build an immediate rapport.
- Excellent planning and organisational skills.
- Comfortable in negotiating and influencing situations.
- Lead by example to deliver an outstanding customer experience every time.
At Lithia UK, our growth is powered by our people. As one of the largest automotive retailers globally, we’re passionate about transforming the future of personal transportation and setting new standards for exceptional customer experiences. Our values—Earn Customers for Life, Improve Constantly, Take Personal Ownership, and Have Fun!—fuel everything we do. Join us, and you’ll be part of a team that embraces innovation, champions personal growth, and celebrates success together. If you’re ready to make an impact in an environment that empowers you to drive change, we’d love to have you with us on this journey.
Diversity is Our Strength: Lithia UK recognises the value that diversity brings to the workforce. This is why we positively welcome applications from all walks of life, backgrounds, and communities. If you have the motivation, skills, and talent potential that we are looking for, then get in touch. We are an equal opportunities employer.
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Workshop Supervisor employer: Evans Halshaw
Contact Detail:
Evans Halshaw Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Workshop Supervisor
✨Tip Number 1
Familiarize yourself with the specific systems and processes used in the motor industry, especially those related to workshop management. This knowledge will help you demonstrate your expertise during the interview.
✨Tip Number 2
Highlight your experience in managing teams and improving productivity. Be ready to share specific examples of how you've successfully allocated tasks to technicians based on their skills.
✨Tip Number 3
Prepare to discuss your approach to training and developing technicians. Show that you understand the importance of identifying training needs and how it contributes to overall workshop efficiency.
✨Tip Number 4
Emphasize your customer service skills and ability to build rapport with clients and team members. Being able to communicate effectively at all levels is crucial for this role.
We think you need these skills to ace Workshop Supervisor
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Workshop Supervisor position. Highlight key responsibilities and required skills, and think about how your experience aligns with these.
Tailor Your CV: Customize your CV to reflect your relevant experience in the motor industry, particularly in service departments. Emphasize your understanding of systems, processes, and Health and Safety knowledge.
Craft a Compelling Cover Letter: Write a cover letter that showcases your leadership skills and ability to build rapport with team members. Mention specific examples of how you've improved productivity and efficiency in previous roles.
Highlight Your Values: In your application, align your personal values with those of Lithia UK. Discuss how you embody their principles like earning customers for life and taking personal ownership in your work.
How to prepare for a job interview at Evans Halshaw
✨Show Your Industry Knowledge
Make sure to demonstrate your understanding of the motor industry and the specific systems and processes that are relevant to the role. This will show that you are not only familiar with the technical aspects but also understand how they impact customer service.
✨Highlight Leadership Skills
As a Workshop Supervisor, you'll need to lead by example. Be prepared to discuss your previous experiences in managing teams, resolving conflicts, and ensuring high standards of customer service. Share specific examples where you successfully influenced outcomes.
✨Discuss Health and Safety Knowledge
Given the importance of health and safety in the workshop environment, be ready to talk about your knowledge and experience in this area. Highlight any relevant training or certifications you have and how you've implemented safety protocols in past roles.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving and decision-making skills. Think of scenarios where you had to allocate tasks effectively or identify training needs for technicians. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
