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For Companies At a Glance
- Tasks: Lead the workshop team, ensuring smooth operations and excellent customer service.
- Company: Join Evans Halshaw, a leading automotive retailer committed to innovation and customer satisfaction.
- Benefits: Enjoy 33 days holiday, birthday leave, and exclusive discounts on cars and services.
- Why this job: Be part of a dynamic team that values growth, fun, and making a real impact.
- Qualifications: Experience in the motor industry, strong communication skills, and a knack for problem-solving.
- Other info: Opportunities for training and career advancement await you!
The predicted salary is between 30000 - 42000 £ per year.
We have an exciting opportunity to join our growing team as a Workshop Controller. In this role, you will be a key influencer working closely with the Service Reception and Parts Teams. Join us on this fantastic journey—possibilities are endless.
What does the role of Workshop Controller involve?
- Assist in maintaining progress information against job allocation, ensure all paperwork is completed to standard, and passed on to relevant teams.
- Assist and advise team members with technical and job-related problems.
- Coach workshop apprentices as needed.
- Ensure the customer always comes first.
What do you need to succeed as a Workshop Controller?
- Proven experience within a service department in the motor industry.
- Excellent understanding of systems and processes in this environment.
- Strong knowledge of Health and Safety.
- Confidence in dealing with people at all levels and building rapport quickly.
- Excellent planning and organisational skills.
- Ability to negotiate and influence effectively.
- Lead by example to deliver outstanding customer experiences.
Life at Evans Halshaw
- Enjoy 33 days of annual leave (including bank holidays).
- Celebrate your birthday with an extra day off.
- Industry-leading Family Leave Policies for support when it matters most.
- Take paid time off to volunteer.
- Celebrate long service milestones.
- Access tailored training and career growth opportunities.
- Benefit from cycle-to-work schemes and high street discounts.
- Earn rewards through our internal referral scheme.
At Lithia UK, our growth is powered by our people. As one of the largest automotive retailers globally, we are committed to transforming personal transportation and delivering exceptional customer experiences. Our core values—Earn Customers for Life, Improve Constantly, Take Personal Ownership, and Have Fun!—guide everything we do. Join us to be part of a team that embraces innovation, champions growth, and celebrates success. Ready to make an impact? We’d love to have you with us on this journey.
Workshop Controller employer: Evans Halshaw
Contact Detail:
Evans Halshaw Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Workshop Controller
✨Tip Number 1
Familiarise yourself with the latest trends and technologies in the automotive industry. This knowledge will not only help you during interviews but also demonstrate your commitment to staying updated, which is crucial for a Workshop Controller.
✨Tip Number 2
Network with current employees at Evans Halshaw or within the automotive sector. Engaging with them can provide insights into the company culture and expectations, giving you an edge when discussing your fit for the role.
✨Tip Number 3
Prepare specific examples from your past experience that showcase your ability to lead teams and improve customer satisfaction. Being able to articulate these experiences will highlight your suitability for the Workshop Controller position.
✨Tip Number 4
Demonstrate your understanding of health and safety regulations relevant to the workshop environment. Showing that you prioritise safety will resonate well with the hiring team and align with their values.
We think you need these skills to ace Workshop Controller
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Workshop Controller. Tailor your application to highlight relevant experience in the motor industry and your understanding of service department processes.
Highlight Relevant Experience: In your CV and cover letter, emphasise your proven experience within a service department. Provide specific examples of how you've successfully managed teams, resolved technical issues, or improved customer experiences in previous roles.
Showcase Your Skills: Make sure to showcase your planning, organisational, and negotiation skills in your application. Use bullet points to clearly outline how these skills have contributed to your past successes, especially in a workshop or service environment.
Personalise Your Cover Letter: Write a personalised cover letter that reflects your enthusiasm for the role and the company. Mention why you want to work at Evans Halshaw and how your values align with theirs, particularly around customer service and teamwork.
How to prepare for a job interview at Evans Halshaw
✨Showcase Your Experience
Be prepared to discuss your previous roles in the motor industry. Highlight specific examples where you've successfully managed a service department or resolved technical issues, as this will demonstrate your proven experience.
✨Understand the Company Values
Familiarise yourself with Evans Halshaw's core values: Earn Customers for Life, Improve Constantly, Take Personal Ownership, and Have Fun! Reflect on how your personal values align with theirs and be ready to share examples that illustrate this.
✨Demonstrate Leadership Skills
As a Workshop Controller, you'll need to lead by example. Prepare to discuss how you've coached team members or apprentices in the past, showcasing your ability to influence and motivate others effectively.
✨Prioritise Customer Service
Emphasise your commitment to customer satisfaction during the interview. Share instances where you went above and beyond to ensure a positive customer experience, as this is crucial for the role.
