At a Glance
- Tasks: Be the go-to person for customers, ensuring a smooth experience and upselling services.
- Company: Join Evans Halshaw, a trusted name in automotive service.
- Benefits: Enjoy a competitive salary, 33 days holiday, and exclusive discounts.
- Other info: Great opportunity for career growth in a dynamic environment.
- Why this job: Make a difference in customer satisfaction while boosting your earnings.
- Qualifications: Strong customer service skills and a proactive sales mindset.
The predicted salary is between 28665 - 41807 € per year.
Evans Halshaw in Tattenhall is looking for a dedicated Service Advisor who will be the trusted link between customers and the workshop. You will ensure a seamless experience for clients while helping increase revenue through vehicle checks and additional services.
Ideal candidates are those with excellent customer service skills, organization, and a proactive sales attitude.
Benefits include:
- Basic salary of £28,665
- OTE of £41,807
- 33 days holiday
- Exclusive discounts
Automotive Service Advisor: Customer Care & Upsell in Tattenhall employer: Evans Halshaw
Evans Halshaw in Tattenhall is an excellent employer that prioritises employee well-being and growth, offering a competitive salary package alongside 33 days of holiday and exclusive discounts. Our vibrant work culture fosters collaboration and innovation, making it an ideal environment for those looking to excel in customer service and sales within the automotive industry.
StudySmarter Expert Advice🤫
We think this is how you could land Automotive Service Advisor: Customer Care & Upsell in Tattenhall
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues in the automotive industry. They might know about openings or can put in a good word for you.
✨Tip Number 2
Practice your pitch! When you get that interview, be ready to showcase your customer service skills and how you can upsell services. We want to hear how you can make a difference at Evans Halshaw!
✨Tip Number 3
Research the company! Knowing about Evans Halshaw’s values and services will help you tailor your conversation. Show us you’re genuinely interested in being part of the team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Automotive Service Advisor: Customer Care & Upsell in Tattenhall
Some tips for your application 🫡
Show Off Your Customer Service Skills:Make sure to highlight your customer service experience in your application. We want to see how you've gone above and beyond for clients in the past, as this role is all about being that trusted link between customers and the workshop.
Be Organised and Proactive:Demonstrate your organisational skills in your written application. We love candidates who can juggle multiple tasks while keeping everything running smoothly. Share examples of how you’ve managed your time effectively in previous roles.
Sales Attitude is Key:Since this role involves upselling additional services, let us know about your proactive sales experiences. We’re looking for candidates who can spot opportunities and aren’t afraid to suggest them to customers.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the hiring process.
How to prepare for a job interview at Evans Halshaw
✨Know Your Stuff
Familiarise yourself with the automotive services offered by Evans Halshaw. Understand common vehicle issues and how they can be resolved. This knowledge will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've excelled in customer service. Think about situations where you turned a negative experience into a positive one. This will demonstrate your ability to connect with customers and ensure their satisfaction.
✨Be Proactive About Upselling
Since the role involves upselling additional services, come prepared with ideas on how you would approach this. Think of ways to identify customer needs and suggest relevant services that could enhance their vehicle's performance or safety.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm for the position and helps you gauge if it's the right fit for you.
