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- Tasks: Provide top-notch customer service and conduct vehicle health checks.
- Company: Evans Halshaw, a leading name in the automotive industry.
- Benefits: Competitive salary, 33 days holiday, and exclusive discounts.
- Other info: Join a dynamic team with opportunities for growth and development.
- Why this job: Be the vital link between customers and our workshop, making a real difference.
- Qualifications: Strong communication skills and a passion for customer care.
The predicted salary is between 25000 - 32000 £ per year.
Evans Halshaw in the North East is seeking a Service Advisor to serve as the link between customers and the workshop. In this role, you will focus on providing exceptional customer service, conducting vehicle health checks, and promoting aftersales products to maximize revenue.
Responsibilities include:
- Guiding customers through their service journey
- Advising on repairs
- Managing service functions to ensure smooth operations
The position offers a competitive basic salary along with various perks, including 33 days holiday and exclusive discounts.
Service Advisor: Customer Care & Vehicle Health Upsell employer: Evans Halshaw
Contact Detail:
Evans Halshaw Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor: Customer Care & Vehicle Health Upsell
✨Tip Number 1
Get to know the company! Research Evans Halshaw and their values. When you understand what they stand for, you can tailor your conversations to show how you fit right in.
✨Tip Number 2
Practice your customer service skills! As a Service Advisor, you'll be the face of the company. Role-play scenarios with friends or family to boost your confidence in handling customer queries and upselling products.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local events. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Service Advisor: Customer Care & Vehicle Health Upsell
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your experience in customer service. We want to see how you've gone above and beyond for customers in the past, as this role is all about creating a fantastic service journey.
Be Clear About Your Vehicle Knowledge: If you have any experience with vehicle health checks or repairs, let us know! We’re looking for someone who can confidently advise customers on their vehicle needs, so don’t hold back on sharing your knowledge.
Tailor Your Application: Take a moment to customise your application for this specific role. Mention how your skills align with the responsibilities listed in the job description, especially around upselling aftersales products.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Evans Halshaw
✨Know Your Stuff
Make sure you understand the role of a Service Advisor inside out. Familiarise yourself with vehicle health checks and aftersales products. This knowledge will help you confidently answer questions and demonstrate your expertise.
✨Customer Service is Key
Prepare examples of how you've provided exceptional customer service in the past. Think about situations where you went above and beyond for a customer, as this will show your potential employer that you can handle their customers with care.
✨Practice Makes Perfect
Conduct mock interviews with a friend or family member. Focus on common interview questions related to customer care and upselling. This practice will help you articulate your thoughts clearly and reduce any nerves on the day.
✨Dress to Impress
First impressions matter! Dress smartly and professionally for your interview. A polished appearance shows that you take the opportunity seriously and are ready to represent the company well.