Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: As a Service Advisor, you'll manage customer service bookings and provide expert advice.
- Company: Join Evans Halshaw, a leading UK automotive retailer dedicated to exceptional customer experiences.
- Benefits: Enjoy 33 days holiday, birthday leave, and exclusive discounts on cars and services.
- Why this job: Make a real impact by forging lasting customer relationships in a fun, innovative environment.
- Qualifications: Customer service experience and a passion for the automotive industry are essential.
- Other info: This is a 12-month maternity cover role with opportunities for career growth.
The predicted salary is between 28665 - 41807 £ per year.
Overview
Evans Halshaw Hyundai, Milton Keynes
Fixed Term Contract – 12 Month Maternity Cover
Basic salary of £28,665, OTE of £41,807, pension, life assurance, 33 days holiday (including bank holidays), exclusive company discounts on used car purchases, leasing deals and aftersales services.
Can you bring a passion for incredible customer service to a new career as Service Advisor at Evans Halshaw?
As one of the UK’s leading volume automotive retailers, we’re dedicated to providing a personalised, value service for our customers. We’re looking for someone to truly make an impact and bring our vision to life, forging long-lasting customer relationships and wowing with a great experience, every time.
Our Colleagues are what separate us from the competition; the people who make a difference to our environments, our customers and their experience. As a Service Advisor, you’ll take care of our customers’ service bookings, whilst offering advice and keeping customers fully informed throughout the time their car is with us.
Responsibilities
- Provide estimates for work, and book in service and repair work for our customers’ vehicles
- Advise on a recommended course of action to our customers, and accurately invoice for any work carried out
- Keep our customers fully informed of all available extras, accessories and value products, whilst maximizing the opportunity to upsell
Qualifications
- Background in customer service and an interest in the automotive industry, whether above or below the bonnet
- Flawless organisation skills, and confidence with using computer systems
- Experience of sales, with the ability to maintain customer service levels whilst meeting KPIs and deadlines in a fast-paced environment
- Dedication to providing an incredible service, with a passion for making our customers happy!
Benefits
- Enjoy 33 days annual leave (including bank holidays), giving you more time to relax, recharge, and do what you love
- Celebrate your special day with an extra day off on your birthday
- Our industry-leading Family Leave Policies ensure you’re supported when it matters most
- Take a paid day to volunteer and give back to a cause close to your heart
- We believe in recognising dedication and loyalty, that’s why we celebrate long service milestone anniversaries
- Unlock your potential with tailored training and endless career growth opportunities
- Commute for less with our cycle to work scheme
- Access high street discounts to make the everyday a little more rewarding
- Know someone perfect for Lithia UK? Earn rewards through our internal referral scheme
At Lithia UK, our growth is powered by our people:
As one of the largest automotive retailers globally, we’re passionate about transforming the future of personal transportation and setting new standards for exceptional customer experiences. Our values—Earn Customers for Life, Improve Constantly, Take Personal Ownership, and Have Fun!—fuel everything we do. Join us, and you’ll be part of a team that embraces innovation, champions personal growth, and celebrates success together. If you\’re ready to make an impact in an environment that empowers you to drive change, we’d love to have you with us on this journey.
#J-18808-Ljbffr
Service Advisor (12 Month Maternity Cover) employer: Evans Halshaw
Contact Detail:
Evans Halshaw Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor (12 Month Maternity Cover)
✨Tip Number 1
Familiarise yourself with the automotive industry, especially the services offered by Evans Halshaw. Understanding their specific offerings will help you engage in meaningful conversations during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've gone above and beyond for customers in previous roles. This will highlight your dedication to providing incredible service, which is a key aspect of the Service Advisor position.
✨Tip Number 3
Research common challenges faced by Service Advisors in the automotive sector and think about how you would address them. Being able to discuss these scenarios in your interview will demonstrate your problem-solving abilities and readiness for the role.
✨Tip Number 4
Network with current or former employees of Evans Halshaw on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.
We think you need these skills to ace Service Advisor (12 Month Maternity Cover)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant skills related to the automotive industry. Use specific examples that demonstrate your ability to provide excellent service and manage customer relationships.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and the automotive sector. Mention why you are interested in the Service Advisor role at Evans Halshaw and how your background aligns with their values and mission.
Highlight Relevant Experience: In your application, emphasise any previous roles where you had to manage customer expectations, provide estimates, or upsell products. This will show that you have the necessary skills to excel in this position.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a Service Advisor role.
How to prepare for a job interview at Evans Halshaw
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing exceptional customer service. Share specific examples from your past experiences where you went above and beyond to help a customer, as this aligns perfectly with the values of Evans Halshaw.
✨Demonstrate Your Automotive Knowledge
Even if your experience is limited, show that you have a genuine interest in the automotive industry. Research common car issues and services, and be prepared to discuss them during the interview to showcase your commitment to learning.
✨Highlight Your Organisational Skills
As a Service Advisor, you'll need to juggle multiple tasks efficiently. Prepare to discuss how you manage your time and stay organised, perhaps by sharing a situation where you successfully handled a busy workload while maintaining high customer service standards.
✨Prepare for Sales Scenarios
Since upselling is part of the role, think of examples where you've successfully sold a product or service. Be ready to explain your approach to sales while ensuring customer satisfaction, as this will demonstrate your ability to meet KPIs without compromising service quality.
