At a Glance
- Tasks: Lead a dynamic warehouse team to ensure efficient operations and excellent customer service.
- Company: Join Lithia UK, a leading automotive retailer with a focus on innovation and growth.
- Benefits: Enjoy 33 days of annual leave, competitive salary, and exclusive discounts.
- Other info: Be part of a diverse team that celebrates individuality and promotes inclusivity.
- Why this job: Make a real impact in a supportive environment that values your growth and success.
- Qualifications: Experience in warehouse management and strong leadership skills are essential.
The predicted salary is between 30375 - 37125 £ per year.
- Lithia UK
- TPS, Peterborough
£35,000 basic salary and a competitive OTE plus pension, life assurance, 25 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services Overview of role
We have an exciting new opportunity for a Warehouse Manager to join our growing TPS Peterborough business.
The role of Warehouse Manager is to run an effective and efficient warehouse through the management of the warehouse team to deliver excellent service to customers.
To maintain the highest levels of stock integrity through efficient stock management, using defined TPS/VWG warehouse processes to ensure full audit traceability.
To run an efficient customer delivery schedule that meets customer needs.
Duties, Responsibilities & Person Specification
- Warehouse and Sales Performance
- Set and allocate performance targets for the Warehouse Operatives and Van Drivers.
- Distribute targets equitably and in accordance with the skill and experience of each team member.
- Monitor and hit personal key performance targets.
- Monitor and hit departmental key performance targets.
- Regularly review targets with TPS Centre Manager and take action for any deviations.
- Ensure the team is keep fully up to date with any TPS/VWG warehouse process changes.
- Managing the Team
- Conduct regular 1:1 performance reviews to monitor the achievement of individual KPI's, and provide developmental or corrective support where required.
- With the TPS Centre Manager, ensure the team is motivated and recognised through the appropriate rewards and bonuses.
- Ensure the team is properly trained and developed.
- With support of the TPS Centre Manager, recruit new staff as required following the appropriate recruitment processes.
- Ensure new staff undertake the required induction process.
- Make core operating procedures and documented warehouse processes available to warehouse members and ensure business as usual continues when staff are off on holiday or transition out of the warehouse.
- Customer
- Provide a high level of service to customers by ensuring your team follow the correct warehouse processes and procedures.
- Ensure the team organise and schedule deliveries to meet their customer needs.
- Ensure the team respond promptly to requests and resolution of queries and complaints and support them when required.
- With the TPS management team, monitor delivery schedules to help maintain and improve service levels.
- Feedback customer comments to the TPS Centre Manager and TPS team to improve customer experiences.
- Provide a professional image to the customer in line with TPS operational standards e. g. ensure van are clean and staff are wearing presentable uniforms.
- Ensure parts returned for credit are dealt with current TPS process manual guidelines.
- Inbound Stock
- Ensure that all inbound stock is checked, allocated to the correct locations and any anomalies reported.
- Identify damaged or faulty parts received. Report issues to the appropriate staff at respective suppliers.
- Report damaged and faulty parts received within your Centre immediately to avoid negatively affecting the customer.
- Outbound Stock
- Ensure your team are trained to pick parts accurately.
- Ensure all stock movements out of the building prior to dispatch are accurately controlled - guarding against any unauthorised removal of parts stock.
- Ensure that all outbound stock is securely package and handled to prevent transit damage.
- Ensure that a receipt, payment and an authorised signature is obtained for all parts stock issued in accordance with current TPS process guidelines.
- When appropriate, order stock.
- Stock Integrity
- Maintain a stock inventory to ensure shelf to system accuracy.
- Ensure stock is kept safe, secure and in good condition, as per TPS/VWG process guidelines.
- Conduct and document daily perpetual inventory checks. Support the stock audit team as required.
- Ensure returns are processed are dealt with in accordance with current TPS process manual guidelines.
- Managing Deliveries
- Through the team, ensure orders are picked up accurately and promptly ready for dispatch to the customer.
- Ensure all customer delivery anomalies are reported to the Telesales team to advise the customer accordingly.
- Identify the most effective and efficient delivery routes for the Van Drivers.
- Ensure a clear understanding of where the delivery vans are at all times - allowing visibility to the rest of the team.
- Systems and Processes
- Adhere to health and safety regulations at all times (particularly Manual Handling practices).
- Maintain a clean, tidy and efficient environment for the team to work in.
- Comply with established business processes and guidelines (including warranty).
- Ensure correct disposal or recycling in compliance with environmental regulations.
- Ensure that all exchange units are dealt with in accordance with current TPS process manual guidelines.
- Ensure personal protective equipment (PPE) are correctly used and stored.
- Correctly adhere to Vehicle Payloads.
- Ensure that cash and cheques are handled securely.
- Complete all required documentation accurately and promptly.
What we can offer you
- Enjoy 33 days annual leave (including bank holidays), giving you more time to relax, recharge, and do what you love
- Celebrate your special day with an extra day off on your birthday
- Our industry-leading Family Leave Policies ensure you’re supported when it matters most
- Access a new car through our Salary Sacrifice scheme and enjoy a smarter way to drive
- Take a paid day to volunteer and give back to a cause close to your heart
- We believe in recognising dedication and loyalty, that’s why we celebrate long service milestone anniversaries
- Unlock your potential with tailored training and endless career growth opportunities
- Commute for less with our cycle to work scheme
- Access high street discounts to make the everyday a little more rewarding
- Know someone perfect for Lithia UK? Earn rewards through our internal referral scheme
At Lithia UK, our growth is powered by our people
As one of the largest automotive retailers globally, we’re passionate about transforming the future of personal transportation and setting new standards for exceptional customer experiences.
Our values—Earn Customers for Life, Improve Constantly, Take Personal Ownership, and Have Fun!—fuel everything we do.
Join us, and you’ll be part of a team that embraces innovation, champions personal growth, and celebrates success together.
If you’re ready to make an impact in an environment that empowers you to drive change, we’d love to have you with us on this journey.
Lithia UK are an equal opportunities employer, and we are proud members of Automotive 30% Club, Diversity in Retail and Inclusive Companies.
We welcome all applications regardless of age, race, religion, disability, gender or sexual identity, marital status, socio-economic background or Veteran status.
We will also consider qualified applicants with prior criminal convictions, in accordance with the law.
We want your recruitment journey to be unique to you and as accessible as possible.
If you need any additional support with your application or have specific requirements at any stage, please let us know via email: UK_resourcing@lithia. com.
Our team will be happy to support you throughout every stage of the process.
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Warehouse Manager in Peterborough employer: Evans Halshaw
Evans Halshaw is an exceptional employer, offering a vibrant work culture that prioritises innovation and personal development. As a SMART Repair Technician in Hull and East Yorkshire, you will enjoy a competitive salary with high earning potential, generous holiday allowances, and a supportive environment that fosters career advancement within a global automotive leader.
StudySmarter Expert Advice🤫
We think this is how you could land Warehouse Manager in Peterborough
✨Get to Know Local Distribution Centres
Start hanging around local distribution centres and warehouses, like the ones that might belong to Evans Halshaw. Many times, they have sign-up sheets for job openings or even informal meet-ups that could lead to job opportunities.
✨Talk to Recruiters and Employment Agencies
There are loads of recruitment agencies that specifically focus on warehouse and logistics roles. Get in touch with them and let them know you’re looking for full-time work. They often have inside info on openings before they're advertised!
✨Brush Up on Your Skills
Think about the specific skills that are hot in the warehouse sector right now, like inventory management software or health and safety protocols. We can help you find resources to polish up your abilities, which can make you stand out when you're looking at those full-time gigs.
✨Apply Directly Through Us!
Don't forget to keep an eye on our website for any full-time listings at Evans Halshaw. Applying directly can sometimes give you an edge, especially if you tailor your application to highlight your relevant experience in logistics and warehousing!
We think you need these skills to ace Warehouse Manager in Peterborough
Some tips for your application 🫡
Highlight Your Experience with Inventory Management:When you're whipping up your CV, make sure to spotlight any experience you've got in inventory management or warehousing. We love to see proficiency in stock control systems or previous roles where you've managed inventory levels. Show us how you can keep things organised and running smoothly!
Demonstrate Your Attention to Detail:In the warehouse and logistics field, attention to detail is key. Use your cover letter to share specific examples of how you've caught mistakes or streamlined processes in the past. Let us know how your precision can contribute to our team at Evans Halshaw.
Get Familiar with Relevant Certifications:If you've got any certifications related to warehousing or logistics—like health and safety or forklift operation—make sure they shine on your CV! We appreciate all the qualifications that show you're serious about the role and keeping a safe, efficient workspace.
Show Off Your Problem-Solving Skills:Logistics can be unpredictable, so if you've tackled any significant challenges in previous positions, tell us all about it! Use your cover letter to highlight how you've adapted to situations, such as changes in supply or unexpected delays. We want to see your resourcefulness in action for this full-time role at Evans Halshaw.
How to prepare for a job interview at Evans Halshaw
✨Know Your Warehouse Systems
Familiarise yourself with popular warehouse management systems like SAP or Oracle. If you have experience using these or similar tools, be prepared to discuss how you utilised them to improve efficiency or accuracy in inventory management.
✨Highlight Your Problem-Solving Skills
In the logistics arena, unexpected challenges pop up all the time. Be ready to share some examples of when you faced a logistical hiccup and how you tackled it. This shows you can think on your feet and keep things running smoothly.
✨Teamwork Makes the Dream Work
Since it’s a full-time position, expect questions about your ability to work in a team in a busy warehousing environment. Share experiences where you collaborated with others, maybe to meet tight deadlines or manage large shipments, ensuring you showcase your ability to communicate effectively.
✨Safety First! Talk About Protocols
Logistics roles require a real understanding of safety protocols. Brush up on basic safety guidelines and be ready to discuss how you’ve implemented or adhered to these in past roles. This shows that you’re serious about your role in maintaining a safe working environment.
