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- Tasks: Serve customers with expert advice and ensure their parts needs are met.
- Company: Join Evans Halshaw Ford, a leader in the automotive industry.
- Benefits: Enjoy 33 days holiday, birthday off, and exclusive discounts.
- Other info: Great career growth opportunities and a supportive work environment.
- Why this job: Be part of a dynamic team and make a real difference in customer service.
- Qualifications: Experience in the motor industry and strong communication skills required.
The predicted salary is between 33000 - 33000 £ per year.
Evans Halshaw Ford, Milton Keynes
£33,000 OTE with pension, life assurance, 33 days holiday (including bank holidays), plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services.
Do you love working with people? Can you provide the highest standard of customer service possible to ensure their needs and requirements are met consistently? Join us as a Parts Supervisor – on a daily basis you will serve our internal and external customers in a timely manner, giving them effective advice based on your personal knowledge of products.
What does the role of Parts Supervisor involve?
- Provide an excellent service to our internal and external customers on a daily basis and in a timely manner.
- Ensure all needs and requirements for parts are met through your personal knowledge of products.
- Use Manufacturers Electronic Parts Catalogues and ordering systems effectively for our customers' needs.
- Work with manufacturers, industry colleagues and customers, being their first port of call when they have a query.
What do you need to succeed as Parts Supervisor?
- Be comfortable liaising via various channels including phone, email, fax and face to face.
- Experience gained within the motor industry and with a basic knowledge of vehicle layout, function and location of parts.
- People-focused and an inspirational team player.
- Excellent communication and organisational skills.
- Customer facing experience and be proficient in IT systems and packages.
What we can offer you:
- Enjoy 33 days annual leave (including bank holidays), giving you more time to relax, recharge, and do what you love.
- Celebrate your special day with an extra day off on your birthday.
- Our industry-leading Family Leave Policies ensure you’re supported when it matters most.
- Access a new car through our Salary Sacrifice scheme and enjoy a smarter way to drive.
- Take a paid day to volunteer and give back to a cause close to your heart.
- We believe in recognising dedication and loyalty, that’s why we celebrate long service milestone anniversaries.
- Unlock your potential with tailored training and endless career growth opportunities.
- Commute for less with our cycle to work scheme.
- Access high street discounts to make the everyday a little more rewarding.
- Know someone perfect for Lithia UK? Earn rewards through our internal referral scheme.
Lithia UK are an equal opportunities employer, and we are proud members of Automotive 30% Club, Diversity in Retail and Inclusive Companies. We welcome all applications regardless of age, race, religion, disability, gender or sexual identity, marital status, socio-economic background or Veteran status. We will also consider qualified applicants with prior criminal convictions, in accordance with the law.
Parts Supervisor employer: Evans Halshaw
Contact Detail:
Evans Halshaw Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Supervisor
✨Tip Number 1
Network like a pro! Reach out to your connections in the motor industry and let them know you're on the lookout for a Parts Supervisor role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your product knowledge and customer service skills. Think about real-life examples where you've gone above and beyond for customers, as this will show you're the perfect fit for the role.
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values. Check out our website for the latest openings at Evans Halshaw and make sure to tailor your approach to highlight how you can meet their specific needs.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It’s a great chance to reiterate why you’re the best fit for the Parts Supervisor position.
We think you need these skills to ace Parts Supervisor
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your experience in providing top-notch customer service. We want to see how you've gone above and beyond for customers in the past, so share specific examples that showcase your people skills!
Know Your Stuff: Since this role involves a lot of product knowledge, don’t shy away from mentioning any relevant experience you have in the motor industry. We love candidates who can demonstrate their understanding of vehicle parts and functions!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your communication is organised and easy to follow. This will reflect your ability to communicate effectively with our customers!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the Parts Supervisor role. Plus, it’s super easy to do!
How to prepare for a job interview at Evans Halshaw
✨Know Your Products Inside Out
As a Parts Supervisor, you'll need to demonstrate your knowledge of vehicle parts and their functions. Brush up on the specifics of the products you’ll be dealing with, and be ready to discuss how they meet customer needs. This will show your potential employer that you're not just familiar with the parts but can also provide valuable advice.
✨Practice Your Communication Skills
Since this role involves liaising with customers through various channels, practice articulating your thoughts clearly and confidently. Consider role-playing common customer scenarios with a friend or family member to refine your responses and ensure you can handle queries effectively during the interview.
✨Showcase Your Customer Service Experience
Prepare examples from your past roles where you provided exceptional customer service. Highlight situations where you went above and beyond to meet customer needs, as this will resonate well with the interviewers who are looking for someone people-focused and dedicated to service excellence.
✨Familiarise Yourself with IT Systems
Since proficiency in IT systems is crucial for this position, make sure you’re comfortable discussing any relevant software or tools you've used in previous jobs. If you have experience with electronic parts catalogues or ordering systems, be ready to share how you utilised them to enhance customer satisfaction.