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- Tasks: Provide top-notch customer service and conduct vehicle health checks.
- Company: Evans Halshaw, a leading name in the automotive industry.
- Benefits: Competitive salary, 33 days holiday, and exclusive discounts.
- Other info: Join a dynamic team with opportunities for growth and development.
- Why this job: Be the vital link between customers and our workshop, making a real difference.
- Qualifications: Strong communication skills and a passion for customer care.
The predicted salary is between 25000 - 32000 £ per year.
Evans Halshaw in the North East is seeking a Service Advisor to serve as the link between customers and the workshop. In this role, you will focus on providing exceptional customer service, conducting vehicle health checks, and promoting aftersales products to maximize revenue.
Responsibilities include:
- Guiding customers through their service journey
- Advising on repairs
- Managing service functions to ensure smooth operations
The position offers a competitive basic salary along with various perks, including 33 days holiday and exclusive discounts.
Service Advisor: Customer Care & Vehicle Health Upsell in North East employer: Evans Halshaw
Contact Detail:
Evans Halshaw Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor: Customer Care & Vehicle Health Upsell in North East
✨Tip Number 1
Network like a pro! Reach out to people in the automotive industry, especially those who work at Evans Halshaw. A friendly chat can open doors and give you insider info on the role.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and vehicle health. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your passion for cars and customer care during the interview. Share personal experiences that highlight your skills in guiding customers and upselling products – it’ll make you stand out!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Service Advisor: Customer Care & Vehicle Health Upsell in North East
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your experience in customer service. We want to see how you've gone above and beyond for customers in the past, as this role is all about creating a fantastic service journey.
Be Clear About Your Vehicle Knowledge: If you’ve got any experience with vehicle health checks or repairs, let us know! We’re looking for someone who can confidently advise customers on their vehicle needs, so don’t hold back on sharing your knowledge.
Tailor Your Application: Take a moment to customise your application for this specific role. Mention how your skills align with the responsibilities listed in the job description, especially around upselling aftersales products.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Evans Halshaw
✨Know Your Stuff
Make sure you understand the basics of vehicle health checks and aftersales products. Brush up on common repairs and services that customers might ask about. This knowledge will help you answer questions confidently and show that you're genuinely interested in the role.
✨Customer Service is Key
Prepare examples from your past experiences where you've provided exceptional customer service. Think about how you handled difficult situations or went above and beyond for a customer. This will demonstrate your ability to connect with clients and ensure their satisfaction.
✨Practice Makes Perfect
Conduct mock interviews with a friend or family member. Focus on common interview questions related to customer care and upselling. Practising your responses will help you articulate your thoughts clearly and reduce any nerves on the day.
✨Dress to Impress
Even though it’s a workshop environment, first impressions matter! Dress smartly and professionally to convey that you take the opportunity seriously. A neat appearance can set a positive tone for the interview right from the start.