Senior Auto Service Advisor: Customer Care Leader in Mansfield
Senior Auto Service Advisor: Customer Care Leader

Senior Auto Service Advisor: Customer Care Leader in Mansfield

Mansfield Full-Time 30520 - 43662 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Enhance customer experiences by scheduling services and managing inquiries.
  • Company: Leading automotive retailer in Mansfield with a focus on exceptional service.
  • Benefits: Basic salary of £30,520, OTE of £43,662, plus 33 days holiday.
  • Why this job: Join a passionate team dedicated to customer care and continuous growth.
  • Qualifications: Customer service experience and a love for the automotive industry.
  • Other info: Great opportunities for career advancement in a dynamic environment.

The predicted salary is between 30520 - 43662 £ per year.

A leading automotive retailer in Mansfield seeks a Senior Service Advisor to enhance customer experiences. This role involves scheduling services, managing customer inquiries, and supporting the aftersales team. Ideal candidates will have customer service experience and a passion for the automotive industry.

Benefits include:

  • Basic salary of £30,520
  • OTE of £43,662
  • 33 days holiday

Join a team dedicated to exceptional service and continuous growth opportunities.

Senior Auto Service Advisor: Customer Care Leader in Mansfield employer: Evans Halshaw

As a leading automotive retailer in Mansfield, we pride ourselves on fostering a dynamic work environment that prioritises exceptional customer service and employee development. Our team enjoys competitive salaries, generous holiday allowances, and a culture that encourages continuous learning and growth within the automotive industry. Join us to be part of a supportive community dedicated to delivering outstanding experiences for our customers while advancing your career.
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Contact Detail:

Evans Halshaw Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Auto Service Advisor: Customer Care Leader in Mansfield

✨Tip Number 1

Network like a pro! Reach out to people in the automotive industry, especially those who work at the company you're eyeing. A friendly chat can open doors and give you insider info that could help you stand out.

✨Tip Number 2

Prepare for the interview by brushing up on your customer service skills. Think of examples from your past experiences where you went above and beyond for a customer. We want to see that passion for enhancing customer experiences!

✨Tip Number 3

Show your enthusiasm for the automotive industry! Whether it's through your hobbies or previous jobs, let your passion shine through in conversations. It’s all about connecting with the team and showing you’re a perfect fit.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.

We think you need these skills to ace Senior Auto Service Advisor: Customer Care Leader in Mansfield

Customer Service Experience
Scheduling Services
Managing Customer Inquiries
Aftersales Support
Passion for the Automotive Industry
Communication Skills
Problem-Solving Skills
Team Collaboration

Some tips for your application 🫡

Show Your Passion for Automotive: When writing your application, let your love for the automotive industry shine through. Share any relevant experiences or stories that highlight your enthusiasm and knowledge about cars and customer service.

Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for this role. Highlight your customer service experience and any specific skills that align with the responsibilities of a Senior Service Advisor. We want to see how you can enhance our customer experiences!

Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon unless it’s relevant to the automotive field. We appreciate a well-structured application that’s easy to read!

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!

How to prepare for a job interview at Evans Halshaw

✨Know Your Automotive Stuff

Brush up on your knowledge of the automotive industry and the specific services offered by the retailer. Being able to discuss recent trends or innovations in car care will show your passion and expertise, making you stand out as a candidate.

✨Customer Care is Key

Prepare examples from your past experiences that highlight your customer service skills. Think about times when you went above and beyond for a customer or resolved a tricky situation. This will demonstrate your ability to enhance customer experiences, which is crucial for this role.

✨Practice Scheduling Scenarios

Since scheduling services is a big part of the job, consider practising how you would handle various customer inquiries and scheduling conflicts. Role-playing these scenarios can help you feel more confident during the interview and show that you're ready to tackle the challenges of the position.

✨Show Enthusiasm for Growth

Express your eagerness for continuous growth opportunities within the company. Research the retailer's values and culture, and be prepared to discuss how you align with them. This will show that you're not just looking for a job, but a place where you can develop your career.

Senior Auto Service Advisor: Customer Care Leader in Mansfield
Evans Halshaw
Location: Mansfield
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  • Senior Auto Service Advisor: Customer Care Leader in Mansfield

    Mansfield
    Full-Time
    30520 - 43662 £ / year (est.)
  • E

    Evans Halshaw

    1000+
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