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- Tasks: Ensure seamless service journeys and promote vehicle health checks to customers.
- Company: Leading automotive service provider in Greater Manchester.
- Benefits: Competitive salary, 33 days holiday, and exclusive company discounts.
- Why this job: Build trust with customers and exceed their expectations in a fast-paced environment.
- Qualifications: Excellent communication skills and ability to thrive under pressure.
- Other info: Perfect for those passionate about customer care and automotive services.
The predicted salary is between 30000 - 42000 £ per year.
A leading automotive service provider in Greater Manchester is seeking a Service Advisor to ensure seamless service journeys and promote vehicle health checks. Candidates should have excellent communication skills and thrive in a fast-paced environment.
The role offers a competitive salary along with extensive benefits, including 33 days of holiday and exclusive company discounts. Ideal for those looking to build trust with customers and exceed their expectations.
Service Advisor & Customer Care Lead - Upsell Expert in Manchester employer: Evans Halshaw
Contact Detail:
Evans Halshaw Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor & Customer Care Lead - Upsell Expert in Manchester
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues in the automotive industry. They might know about openings that aren't advertised yet, and a personal recommendation can really give you an edge.
✨Tip Number 2
Practice your pitch! When you get the chance to chat with potential employers, make sure you can clearly explain how your skills align with their needs. Focus on your communication skills and how you can enhance customer experiences.
✨Tip Number 3
Stay proactive! Follow up after interviews or networking events. A simple thank-you email can keep you top of mind and show your enthusiasm for the role. Plus, it’s a great way to reinforce your commitment to providing excellent customer care.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you prepare for interviews and showcase your upselling expertise. Let’s get you that Service Advisor role and start building trust with customers together!
We think you need these skills to ace Service Advisor & Customer Care Lead - Upsell Expert in Manchester
Some tips for your application 🫡
Show Off Your Communication Skills: Since the role is all about excellent communication, make sure your application reflects this. Use clear and concise language, and don’t shy away from showcasing any relevant experience that highlights your ability to connect with customers.
Tailor Your Application: We want to see how you fit into our team! Take a moment to customise your CV and cover letter to align with the job description. Mention specific skills or experiences that relate to being a Service Advisor and how you can promote vehicle health checks.
Highlight Your Fast-Paced Experience: This role thrives in a fast-paced environment, so if you've got experience working under pressure, let us know! Share examples of how you've successfully managed multiple tasks or dealt with challenging situations in previous jobs.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at Evans Halshaw
✨Know Your Stuff
Make sure you brush up on the automotive services offered by the company. Familiarise yourself with common vehicle health checks and upselling techniques. This will show that you're not just interested in the role, but that you genuinely understand the industry.
✨Show Off Your Communication Skills
Since excellent communication is key for this role, practice articulating your thoughts clearly and confidently. Consider role-playing with a friend to simulate potential interview questions, especially those related to customer interactions and problem-solving.
✨Demonstrate Your Customer-Centric Approach
Prepare examples from your past experiences where you've successfully built trust with customers or exceeded their expectations. Use the STAR method (Situation, Task, Action, Result) to structure your responses and make them impactful.
✨Be Ready for a Fast-Paced Environment
Think of scenarios where you've thrived under pressure. Be prepared to discuss how you manage multiple tasks while maintaining high service standards. This will reassure the interviewer that you can handle the demands of the role.
