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- Tasks: Deliver exceptional service as a Parts Advisor, ensuring the right parts are always available.
- Company: Join Lithia UK, a leading automotive retailer with a focus on innovation and customer experience.
- Benefits: Enjoy 33 days holiday, competitive salary, and exclusive discounts on cars and services.
- Other info: Embrace a supportive environment with tailored training and limitless career growth opportunities.
- Why this job: Be part of a dynamic team that values personal growth and celebrates success together.
- Qualifications: Passion for customer service and strong communication skills; experience in automotive is a plus.
The predicted salary is between 26437 - 29537 £ per year.
Evans Halshaw Hyundai, Leicester offers a basic salary of £26,437 with £3,100 bonus potential, pension, life assurance, and 33 days holiday (including bank holidays). You will also receive exclusive company discounts on used car purchases, leasing deals, and aftersales services.
As a Parts Advisor at Hyundai, you’ll be the trusted link between our workshop, customers, and suppliers—delivering exceptional service while ensuring the right parts are always in the right place at the right time. With a strong focus on accuracy, efficiency, and customer satisfaction, you’ll help keep our workshop running smoothly and support retail customers with genuine parts and accessories that enhance vehicle performance and reliability.
Your Journey as a Parts Advisor:
- Provide first‑class customer service to internal and external customers, offering expert advice and guidance on parts, products, and availability.
- Process orders accurately and efficiently, ensuring all documentation is completed and filed correctly.
- Monitor and maintain stock levels, working closely with your Parts Leader to ensure key items are always available.
- Support the sales process by identifying upsell opportunities and promoting relevant products or services.
- Maintain an organised, secure, and compliant working environment across all areas of the parts department.
- Work collaboratively with colleagues across other departments to ensure a seamless experience for every customer.
What We're Looking For:
- A genuine passion for delivering excellent customer service, with a positive and proactive approach.
- Strong communication and organisational skills, with the ability to multitask in a busy environment.
- Good computer literacy and confidence using internal systems for stock management and invoicing.
- Previous experience in a parts or automotive environment is desirable, but we also welcome applications from those with strong customer service backgrounds and a willingness to learn.
- Full UK manual driving licence desirable not essential.
Benefits and Perks:
- 33 days annual leave (including bank holidays).
- Extra day off on your birthday.
- Industry‑leading Family Leave Policies.
- Paid day to volunteer.
- Recognition of long service milestone anniversaries.
- Tailored training and limitless career growth opportunities.
- Cycle to work scheme.
- High street discounts.
- Salary Sacrifice scheme for a new car.
- Internal referral rewards.
At Lithia UK, our growth is powered by our people. As one of the largest automotive retailers globally, we’re passionate about transforming the future of personal transportation and setting new standards for exceptional customer experiences. Our values—Earn Customers for Life, Improve Constantly, Take Personal Ownership, and Have Fun!—fuel everything we do.
If you’re ready to make an impact in an environment that empowers you to drive change, we’d love to have you with us on this journey. Lithia UK are an equal opportunities employer, and we are proud members of Automotive 30% Club, Diversity in Retail and Inclusive Companies. We welcome all applications regardless of age, race, religion, disability, gender or sexual identity, marital status, socio‑economic background or Veteran status.
If you need any additional support with your application or have specific requirements at any stage, please let us know via email: UK_resourcing@lithia.com. Our team will be happy to support you throughout every stage of the process.
Parts Advisor in Leicester employer: Evans Halshaw
Contact Detail:
Evans Halshaw Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor in Leicester
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Evans Halshaw Hyundai and Lithia UK. Understand their values and what they stand for. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customer service and parts management. Think about examples from your past experiences that highlight your skills and how you can contribute to the role of Parts Advisor.
✨Tip Number 3
Show off your passion! During the interview, let your enthusiasm for delivering excellent customer service shine through. Talk about why you love working with customers and how you can enhance their experience at Hyundai.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to reinforce your interest in the position and keep you fresh in their minds.
We think you need these skills to ace Parts Advisor in Leicester
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let your enthusiasm for delivering top-notch customer service shine through. We want to see that you genuinely care about helping customers and making their experience exceptional.
Be Organised and Clear: Make sure your application is well-structured and easy to read. Use clear headings and bullet points where necessary. This shows us that you’re organised and can communicate effectively—key traits for a Parts Advisor!
Highlight Relevant Experience: Even if you don’t have direct experience in the automotive industry, share any customer service roles you've had. We value transferable skills, so tell us how your past experiences can help you excel in this role.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Evans Halshaw
✨Know Your Parts
Familiarise yourself with the parts and accessories relevant to Hyundai vehicles. Being able to discuss specific products and their benefits will show your passion for the role and impress your interviewers.
✨Customer Service Focus
Prepare examples of how you've delivered excellent customer service in the past. Highlight your ability to handle difficult situations and provide solutions, as this is key for a Parts Advisor.
✨Show Your Organisational Skills
Be ready to discuss how you manage stock levels and maintain an organised workspace. Share any systems or methods you’ve used to keep track of inventory, as this will demonstrate your attention to detail.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and growth opportunities. This shows your genuine interest in the role and helps you assess if it's the right fit for you.